Hello Robert, Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. Our records show that your case has already been escalated to one of our case managers for assistance. We will request your case manager to connect with you for any additional support. Thank you.^cc

Hello Todd, Thank you for sharing your concerns with us. A specialist from our Customer Care team will be in touch with you to investigate further. Thank you ^cc

Hello Mark, We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information and feedback to the appropriate department.^cc