2023 Hyundai Santa Cruz Reviews - Verified Owners

Category Summary

(Avg. out of 10)

Reviews

4.5

(1670 Reviews)

Write a Review

Sean H.

2023 Hyundai Santa Cruz

Verified Owner

09/03/2025

Verified Review

Santa Cruz is fun!

From the beginning I wanted this truck! I am so happy that we finally decided to buy one. It is fun to drive, it does everything I need it to do. Gets good gas mileage.

Recommended

Thomas N.

2023 Hyundai Santa Cruz

Verified Owner

09/03/2025

Verified Review

Great Little Truck

Love my "Little Fella"!! Only option I miss that needs to be added is memory seat position.

Recommended

James P.

2023 Hyundai Santa Cruz

Verified Owner

09/02/2025

Verified Review

After 2 1/2 years it’s great but for 1 fault

I love this truck. Small enough to fit in the garage, big enough to carry a load of plywood and a couple dozen 2x4 or a washing machine. I have only one complaint. Mice - you have to design an easy to clean screen that keeps mice out of the cabin air intake under the hood. Once there in the intake, the are in the cab and they build a nest is in the blower. The dealer has been good about taking the units apart, but they come right back. Please someone come up with a fix that prevents them from gaining access in the first place!

Recommended

Mark C.

2023 Hyundai Santa Cruz

Verified Owner

09/02/2025

Verified Review

Only one issue

Hi, I got this in 2023 and have only had one issue, the break peddle was too low. To me it’s still low but they (Hyundai) says it’s okay…..

Jeffry W.

2023 Hyundai Santa Cruz

Verified Owner

09/02/2025

Verified Review

Review

Happy with this vehicle. Could use more space in the back seat area. Cruise control is absolutely terrible.

Stephens B.

2023 Hyundai Santa Cruz

Verified Owner

09/02/2025

Verified Review

Good car for the money

Everything still works. No service or warranty issues.

Thomas D.

2023 Hyundai Santa Cruz

Verified Owner

09/02/2025

Verified Review

2023 Hyundai Santa Cruz

Really good vehicle. Comfortable on long drives and very responsive handling in traffic. Windshield tint could be better especially at top because of too much glare on bright days. Door locking system is very sensitive and locks quickly if door isn't opened promptly when grab handle to open. Message to "consider taking a break" is annoying because it comes on too often. But overall, a very nice vehicle.

Recommended

John L.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Still impressed!!

Great vehicles, We have owned 5 Hyundais since 2000, and currently own 2. The Santa Cru is my favorite so far. It rides like a sedan, but can still haul small loads in the bed, and tow my travel trailer. Bought new in 2023, I have not had any issues with the features or performance of this vehicle.

Recommended

Gregory R.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

My 2023 Hyundia Santa Cruz

For a new Hyundia vehicle, my Santa Cruz pickup is below average in MPG, ride quality, performance, and fit and finish. Had to have the bed cover spring assy replaced twice, kept breaking. Also, bed cover leaks water into the bed when driving thru hard rain.

Hyundai Motor America responded on 09/02/2025 06:17 AM

Hello Gregory, we are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc

Jeffery T.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Still loving my Santa Cruz!

Loved it from day one.

Recommended

Allen B.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Vehicle Review

Love the SC, had some issues with losing power while driving in Smart Mode but no codes showed up and dealer could not do anything. Been driving in Normal Mode and letting the SC warm up for 1 minute and no problems since.

Recommended

William G.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Santa Cruz

rides great, bigger than it looks, just fits in my garage, brake pedal feels soft compared to my Tucson

Recommended

Joseph C.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

2023 Santa Cruz

The 2023 Santa Cruz was purchased in July of 2023. No issues until this past winter when the vehicles heat was not getting warm any longer. Under warranty, I took it to local Hyundai dealer in Centereach, NY. They acknowledged the heat wasn’t working but told me they couldn’t fix it under warranty b/c the check engine light wasn’t on. I advised them that after an online search, I discovered that Hyundais have a documented issue with the thermostat(Hyundai calls it something else) not operating properly causing heat not to work. They refused to fix it even though it was the middle of the winter and defrost was needed to clear window. Several weeks later the vehicle finally tripped a code. I brought it to different dealer and had it repaired. I was extremely disappointed by this experience, feeling like this was a safety issue. In New York, winters are severe and heat/defrost is mandatory. This issue needs to be addressed with all dealerships.

Hyundai Motor America responded on 09/02/2025 06:22 AM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. ^cc

Donna T.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

SANTA CRUZ is the best.

I love my Santa Cruz and it's my favorite vehicle that I've ever owned. I'm 70 years young and so enjoy the comfort and features of my Santa Cruz.

Recommended

William D.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Hyundai

I live on a dirt road. Too much dust gets in the vehicle.

Paula C.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Truck

Really enjoy the space and drive

Recommended

Robin A.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Stylish and Comfortable

perfect in size and very stylish rides very comfortable

Recommended

Bobby D.

2023 Hyundai Santa Cruz

Verified Owner

09/01/2025

Verified Review

Disappointed in Hyundai Customer Service

I’m hoping Hyundai can provide a goodwill gesture for an issue that was discovered on my 2023 Hyundai Santa Cruz on July 31st, 2025. I purchased my Hyundai Santa Cruz from the Hyundai Escondido dealership on January 22nd, 2023, so I’ve had my Hyundai for a little over 2 1/2 years and the mileage on my vehicle is 49,138. On July 31st, 2025, I had a dash cam installed at DV Audio in Escondido. After the dash cam was installed, I was informed by the staff that there was rust build up on the left side of the inside dash board panel. I have the pictures if you’d like to see them. After being told about the rust build up, I immediately drove to Hyundai Escondido to show the service department what the issue was. I spoke to Brandon Martinez who informed me to schedule an appointment, so that the service department could look at the rust buildup. On August 19th, I brought in my vehicle to the service department to look at the rust build up. After having my car there for several hours, Brandon Martinez called me and informed me that they found that the drip tube was disconnected at the sunroof and implied that the disconnection was caused by DV Audio, which contributed to the rust build up. DV Audio did not have to tell me about the rust build up on July 31st and I probably would not have known about the rust if it wasn’t for them. From the time DV Audio identified the rust issue on July 31st to the time I brought in my car to Hyundai on August 19th, there is no way the rust build up could have occurred in that time frame. The amount of rust on the side of the dash board had to have occurred ever since I purchased the car on January 2023 to when the rust was discovered on July 31st, 2025. The disconnection of the drip tube had to have happened before the date I purchased my car because I didn’t even know that there was a drip tube at the sunroof. I’m asking that the rusted parts be replaced because this rust build up happened due to no fault of my own and was not caused by the installation of my dash cam. If it wasn’t for DV Audio informing me about the rust, I probably would have never known about it. I’d appreciate it if you would take care of this issue. Thanks for your time.

Hyundai Motor America responded on 09/02/2025 08:26 AM

Hello Bobby, we are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. A case manager assigned to your case will be able to review it further. ^cc

Teah R.

2023 Hyundai Santa Cruz

Verified Owner

08/30/2025

Verified Review

Love it

It is fun to drive very roomy

Recommended

Wayne B.

2023 Hyundai Santa Cruz

Verified Owner

08/30/2025

Verified Review

Fun to drive

Gas milage and pause before takeoff

Hyundai Motor America responded on 09/02/2025 08:28 AM

Hey Wayne, Thank you for sharing your feedback regarding your vehicle and experience thus far. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc.

Displaying 20 Reviews