
Hello Steven,
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further ^cc.
Hello Corey,
Thank you for your feedback. To put your vehicle in Neutral. Go to the car wash mode via the infotainment screen. If you need any further assistance, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc