Failed vehicle
We really like our PHEV Tucson. The features are nice and it drives well. The problem is we have had the vehicle refuse to start 2 times. We've had the car for about 19 months and it has about 8900 miles, so relatively new and low mileage. The first time was about 9 months into our lease, and we came out to the parking lot and the car would not start, and there was nothing we could do to get it to go. We called, and Triple AAA came. The driver had less luck than we did and ended up towing it to the dealership. It was on a weekend, so he just dropped it off. On Monday I called the dealership and they indicated they would get to the car in order it was received and it might take a day or two. On day 3 (we were without a car), the dealership called and said the car was ready. When I went to pick it up they said they couldn't find anything wrong with it, and they just went out and started it up. Supposedly ran through all the diagnostics and could find nothing. Obviously, we were worried it might happen again. On July 5th of this year, we had been staying at a resort in Park City, Ut. When we checked out and went to leave, the car was completely dead. We could not get it to open, we had to figure out how to work the manual key, and when we finally got the door open, we went through all the things we were supposed to, i.e., putting the key fob next to the starter button, putting our phones on the charging pad. Nothing. Luckily, we were able to get some jumper cables and figure out how to jump the battery. It started, and we were able to drive home. We were ready to call a tow truck and had talked to the front desk about getting a tow truck into the garage. We got an appointment for the following day with the dealership. They ran all the diagnostics, looked at the history, etc., but could find nothing wrong. So, we are stuck worrying about the next time we will be stranded. Very disconcerting. That's why we only give it a 3, Perhaps that is too high. We like the car, but not sure the worry is worth having the car.