EO

EARL Ostreicher

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

LB
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Lorilee B.
Oviedo, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Same service advisors year after year
We bought our car here in 2013. Every time we go in for service, it’s the same team of service advisors. That’s really nice to see.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/12/2021 04:47 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Ty listened to what i had to say and passed it on yo the mechanics. If needed I will go back for service again.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/04/2021 02:30 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

RB
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Richard B.
Longwood, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Richard Bush
Exceptional customer service
Thoroughness
Prompt
Complete transparency
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/04/2021 02:30 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

Verified Customer
North Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, Friendly and Courteous Service Department.
Ty Ostreicher was extremely helpful. He was very knowledgeable in answering questions. Service was fast and friendly. My overall experience at the Service Department was outstanding!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/28/2020 03:37 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

RP
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Roxana P.
Altamonte Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Quick, efficient, profesional. Great customer service. Highly recommend!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/18/2020 04:41 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

PG
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Patrick G.
Winter Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Thank you
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/18/2020 04:40 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

SC
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Shannon C.
Casselberry, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Above and beyond service
Tony Lupo went out of his way to help us with an issue and really took care of our vehicle! Ty is an amazing advisor, very thorough.

Much appreciated!!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/14/2020 03:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

DP
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Donald P.
Lake Mary, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service for Palisade
a huge THANK YOU to Ty Ostreicher, service advisor for going the extra mile to provide the service we needed
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/11/2020 02:29 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

EB
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Elizabeth B.
Maitland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
I love my Hyundai dealership!
I was terrified when my car suddenly stopped working, would not start. So their I was stranded at my new job waiting for the tow truck. I called before to make an appointment and spoke to the sweetest woman who helped me get in early the next day. I stressed to her that I just started a new job after being let go because of COVID and I needed to get this resolved if possible. One day and my car was ready. When I went into the dealership I waited at the service department to pick up. I barely was standing their for two minutes waiting for the couple in front of me and the manager came out of his office to help me . Then I was able to speak with TY. Amazing customer service so helpful. I love coming here every time . Will recommend and push Hyundai for life ?
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/09/2020 03:41 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

BC
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Brian C.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
Ty Ostreicher goes above and beyond for me each time I go in for service - he is a pleasure to work with! I will also add that they are very thorough when it comes to investigating any vehicle issues reported by customers. Thanks Ty!!!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/08/2020 10:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

JT
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John T.
Orlando, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service consultant was very friendly and he explained everything
I expected more out of this place
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/02/2020 12:02 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

DL
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Donna L.
Winter Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service Manager Ever
Ty Ostricher makes my service appointments go smoothly. He is the epitome of excellence in customer service.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 12/02/2020 12:01 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

Verified Customer
Altamonte Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at your Dealership
I generally receive excellent service by your service technicians and welcoming service reps, Ty Ostriecher always is there with great attention, Sanford Barbee is superb and exceeds expectations when servicing my wife’s 2017 G80, and I also want to say that LESANDRO in your mechanics area was especially caring and courteous as he installed a new set of KUMO tires on my 2019 Sonata Ltd. recently. James Addison in Finance is much appreciated as he arranged a Lease End purchase on the G80, Chris, your Sales Manager always acknowledges me when I am there, Paul Ortiz in sales is very friendly and has benefitted from 2 purchases there. Shannon, your General Manager is thoughtful, and also recognizes me, I appreciate this. Also, I forgot to mention Tony and Mike in Finance, nice assets to Holler Hyundai. I have purchased and leased about 12 cars over the years, thank you for being our neighborhood dealerships!
- Al and Maria Sandoval / Customers
Recommended
TONY L., Service Manager from Holler Hyundai responded on 11/30/2020 02:41 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

JG
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Joseph G.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nov 23
It was fair and fast
Recommended
TONY L., Service Manager from Holler Hyundai responded on 11/27/2020 02:29 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

EW
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Emma W.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service Advisor- TY
Exceptional Customer Service provides by The Service Advisor TY.O
Recommended
TONY L., Service Manager from Holler Hyundai responded on 11/27/2020 02:28 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

BD
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Bruno D.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Best customer service and excellence in business! Ty helped me a lot and I’m really happy with the service that he provided to me.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 11/24/2020 02:33 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

LP
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Lalpesh P.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Best dealer ship I have come across
Very nice staff and Courteous staff always want to help you a mile more then you expect
Recommended
TONY L., Service Manager from Holler Hyundai responded on 11/20/2020 12:32 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

ES
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Elizabeth S.
Mount Dora, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing service!
The staff here are amazing. I have always felt well taken care of at every service visit! Tye is amazing and he is very thorough. No matter how busy he may be he always greets his customers with a smile and listens to any concerns I may have about my car. I highly recommend Holler Hyundai of Winter Park!!!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 11/13/2020 12:59 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

MG
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Mineljoanne G.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional Customer Service
The whole Service team is great!!!!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 11/07/2020 02:33 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

MP
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Margarita P.
Winter Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ty is awesome
Have been working with Ty for years with my many cars and he has delivered no less than excellence each time.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 10/26/2020 02:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
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