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Jon Oeller

Service Advisor
Jon is a great addition to the team. He handles all of his customers with care. When he is not at work he can be caught sky diving. He is currently training to gets his license.
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(68 reviews)
84

MG
Mel G.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great people to work with
Communication with Lena was excellent!!
John was very helpful and explained what their awesome mechanics found out about my 22 year old car and did their absolutely best that they could do for me.
They also came in below the estimate. I will definitely be a return customer.
The Team from B&B Auto Repair responded on 01/19/2025 09:36 AM

Wow, a 22-year-old car and it sounds like it’s still cruising like a champ! ?? We're glad to hear Lena and John worked their magic and kept you in the loop. Our mechanics may not be able to turn back time, but they can certainly give your ride a second wind! ? It’s always nice to hear when we can come in under budget too—saving money while keeping your car running is a win-win! Looking forward to helping keep your classic beauty on the road. Take care!


AH
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Angela H.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
10
I am so relieved!
Safety First, front door locks are now working appropriately; however, quite expensive. Appreciated I got a rental car from them. Excellent service !
The Team from B&B Auto Repair responded on 01/18/2025 09:36 AM

We're glad to hear that your front door locks are now working as they should! ? Safety certainly comes first around here, and we're happy we could provide you with a rental car during the process. As for the cost, we always strive to deliver top-notch service that’s worth every penny! If you have any other auto concerns, don’t hesitate to reach out. ?✨

Employees worked with

DZ
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Dana z.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Excellent service!
Excellent service as always. great communication.
The Team from B&B Auto Repair responded on 01/08/2025 09:35 AM

We really appreciate you taking the time to share your experience! ? Excellent service and great communication are like the peanut butter and jelly of auto repair—essential and delightful! We look forward to keeping your vehicle in tip-top shape. ??

Employees worked with

LC
Leslie C.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Owner of vehicle
Great service as always. The keep my 2001 Tahoe running like new
The Team from B&B Auto Repair responded on 12/20/2024 09:38 AM

We're glad to hear that your 2001 Tahoe is feeling like a superstar! ? Keeping those classic wheels running smoothly is what we love to do. Your trust in our service means a lot, and we appreciate you taking the time to share your experience. Here’s to many more miles of happy driving! ??

Employees worked with

JC
John C.
Kelso, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Great service
My car’s battery died while I was about two hours from home. B&B was the only local shop that allowed my car to be towed in. John and his team quickly diagnosed and fixed the problem. Price was reasonable too. Great shop!
The Team from B&B Auto Repair responded on 11/20/2024 09:35 AM

We're glad to hear we could help rescue your ride from a battery meltdown at just the right time! ?? It’s always a relief to get back on the road, especially after an unplanned detour. Our team works hard to make those fixes speedy and, if we may say so, a bit heroic! Thanks for choosing us to save the day – we promise to keep our capes handy for any future superhero needs. ?‍♂️

Employees worked with

MM
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Margaret M.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2024
verified customerVerified Customer
10
Timely analysis and repair, again!
Can't say enough about the courtesy, expert service, and timely estimates of how long a job will take. I've been taking my 2002 Chevy Malibu to B&B for years, and have recommended them to many friends and acquaintances many times. By
The Team from B&B Auto Repair responded on 11/11/2024 08:36 AM

We're over the moon to hear that our team has been keeping your 2002 Chevy Malibu running like a top! ? It’s always a pleasure to serve a loyal customer who knows the ins and outs of their vehicle. Your knack for recommending us to friends and acquaintances definitely earns you the title of Most Valuable Customer! ? If there’s ever anything more we can help with down the road, just give us a shout!


AB
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Adam B.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Always helpful with Commercial Vehicles
We take our company trucks (mostly chassis cab + 1 van) to B&B for maintenance and repair. Always get timely service with very few headaches
The Team from B&B Auto Repair responded on 11/08/2024 10:10 AM

We really appreciate you letting us take care of your company trucks—those chassis cabs must have some stories! ? It's great to hear that our timely service and smooth operations keep those headache levels down. You must be doing something right by bringing them our way! ? If those trucks ever need any more TLC, you know where to find us!

Employees worked with

JP
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Joe P.
Allyn, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/07/2024
verified customerVerified Customer
8
Review
No comments
The Team from B&B Auto Repair responded on 11/07/2024 03:46 PM

Thanks for taking the time to leave us a review! ? We appreciate the support, even if the comments were a bit on the shy side. If you ever want to share your thoughts—or even your car's latest gossip—we're all ears! Safe travels out there! ?✨

Employees worked with

Verified Customer
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Trusted since 1990.
I've been a customer of B&B since about 1990. They've always been fair, good and trustworthy. They are the only company that I don't mind 'donating' my money too since they've kept my cars in top condition and running properly.
The Team from B&B Auto Repair responded on 11/07/2024 11:25 AM

We're glad to hear that you've been part of the B&B family since the '90s! ? It sounds like you've developed quite the bond with your cars—and with us. We're honored to be the mechanics that keep your automotive companions in tip-top shape. It’s not every day you find a customer who enjoys “donating” their money! Just remember, we promise to put those donations to good use! ?? Cheers to many more worry-free miles ahead!


KS
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Karen S.
Poulsbo, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
10
First oil change on a new RV.
Excellent experience.
The Team from B&B Auto Repair responded on 11/02/2024 09:35 AM

We're excited to hear you had an excellent experience! ?? At B&B Auto Repair, we strive to give our customers a ride smoother than your favorite playlist. If you're feeling as happy as a car with a full tank, then we've accomplished our mission! Come back anytime; we love keeping those wheels turning! ?

Employees worked with

TL
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Ted L.
Silverdale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
10
Very good Job
Up front and professional with est. and price.
The Team from B&B Auto Repair responded on 10/16/2024 08:08 AM

We’re glad to hear you appreciated our transparent approach, Ted! ?? At B&B Auto Repair, we believe in keeping things as clear as a freshly washed windshield. You can count on us to keep your rides running smoothly. Here’s to more trouble-free miles ahead! ?

Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
verified customerVerified Customer
10
Happy Customer
Great service! Friendly, great communication. Will absolutely utilize again for future services!
The Team from B&B Auto Repair responded on 10/11/2024 10:59 AM

We’re over the moon to hear you enjoyed our service! ? Friendly faces and clear communication are our jam. It sounds like we’re a match made in mechanic heaven! ?✨ Whenever your car is in need of some TLC, just know we’ll be here, ready and waiting.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Saved our trip
While traveling in our motorhome, we stopped and camped for a night Bremerton, but then the starter quit and we were stuck. B&B Auto Repair was the only shop that would take us in quickly to get us back on the road. Excellent service
The Team from B&B Auto Repair responded on 10/06/2024 09:36 AM

We’re so glad we could be your roadside heroes! ?‍♂️ It sounds like your motorhome tried to pull a fast one on you, but you took a pit stop at the right place. We always aim to get folks back on their journeys as swiftly as possible, especially when adventures are calling! ?? Safe travels ahead, and may your starter remain faithful for many road trips to come!

Employees worked with

Verified Customer
Port Orchard, WA
2003 Isuzu NPR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2024
verified customerVerified Customer
9
Brake Booster
Problems with stopping and found out master was leaking. Dropped it off and done in like a day. Excellent service and quick turn around.
The Team from B&B Auto Repair responded on 09/23/2024 08:19 AM

We're glad we could get your stopping issues sorted out faster than you can say "brakes!" ?? A leaking master cylinder sounds like a sneaky little problem, but it seems you found the right pit crew. If your car has any more surprises up its sleeve (hopefully not too many!), just give us a shout! Thanks for choosing us for your repair needs.

Employees worked with

RF
Randy F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Attention to detail
Problem with intermittent codes on my F-150, took some patience but they trouble shot and sorted me out. Nice to have a shop you can have confidence in!
The Team from B&B Auto Repair responded on 09/08/2024 09:34 AM

Hey there! ? We're glad to hear that we could help sort out those pesky intermittent codes on your F-150. It sounds like it was a bit of a puzzle, but we're happy to have put the pieces together! Your confidence in us means the world, and we aim to keep that trust revved up. Thanks for sharing the love! ?

Employees worked with

LC
Leslie C.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
Customer for several years
Great service and always trustworthy about what is needed to be done with my vehicles for ongoing maintenance and care.
The Team from B&B Auto Repair responded on 08/07/2024 11:14 AM

Thank you for the awesome review, Leslie! ? We're delighted to hear that you've had such a positive experience with us. It's always our priority to provide great service and honest recommendations for your vehicle maintenance needs. Your trust means the world to us! If there's anything else we can do for you, don't hesitate to reach out. ??

Employees worked with

DH
Darrell H.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2024
verified customerVerified Customer
9
AAA tow truck dropped my car off at B&B due to breakdown
Was greeted by Jon Oeller at the counter. Set up an diagnostic inspection for the next day. Upon completion work was authorized and was done in recorded time. Shop was clean and no waste of time or material was noted. Thank you for the unexpected repair work and pleasant contact.
The Team from B&B Auto Repair responded on 07/29/2024 09:34 AM

Dear Darrell,Thank you for taking the time to share your positive experience at our shop! ? We're thrilled to hear that Jon provided you with excellent service and that your diagnostic inspection and repair were completed efficiently. We take pride in maintaining a clean and organized shop to provide a pleasant experience for our customers. We appreciate your business and look forward to serving you again in the future.Best regards, The B&B Auto Repair Team

Employees worked with

RC
Raul C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2024
verified customerVerified Customer
10
All you could hope for in a repar shop
I appreciate the the communication through this app.
The bay was organized and clean.
The estimate was clear and detailed
The front desk personnel explained all very detailed and clear.
The repair was done in less time than estimated
All in all it was the best experience I've had with an auto repair shop.
The Team from B&B Auto Repair responded on 07/22/2024 08:27 AM

Hello Raul! ?We're thrilled to receive your 5-star review! Thank you for appreciating our clear communication, organized workspace, and detailed estimates. It's great to hear that our front desk personnel provided you with the detailed explanations you needed. We're delighted that we could complete the repairs in less time than estimated. We aim to make every customer's experience the best, and we're so glad that we could do that for you! We look forward to serving you again in the future. Safe travels! ?

Employees worked with

Verified Customer
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2024
verified customerVerified Customer
10
AC Fixed Fast
With the hot weather, I needed my AC fast! B&B got me in quick, and restored my AC. They were efficient with their billing (got the whole thing on text before I showed up), the cost was reasonable, and they were courteous and friendly as well. Thanks!
The Team from B&B Auto Repair responded on 07/19/2024 10:19 AM

We're thrilled to hear that we could cool things down for you! ? Keeping our customers comfortable is what we do best, and we're delighted to hear that Tom, Lena, and Jon met your level of service. We always strive to have reasonable cost, and friendly team. Thanks for choosing B&B Auto Repair! If you need anything else, you know where to find us.


NS
Norman S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2024
verified customerVerified Customer
9
Tow harness repair
B and B scheduled me on short notice, got me in and checked out my vehicle and returned it and charged me
A very reasonable price!
The Team from B&B Auto Repair responded on 07/11/2024 08:49 AM

We're so glad we could squeeze you in and take care of your vehicle on short notice! ? Thanks for the fantastic review, Norman. We're here to keep your wheels rolling smoothly, so don't hesitate to reach out if you need anything else. Safe travels!

Employees worked with
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