MB

Matt Brunner

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(254 reviews)
74

JL
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JEFF L.
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customerVerified Customer
9
Category: Service
Oil Change
Got me in and out in a timely manner. Service Tech did a nice job going over inspection.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:18 PM

Jeff, thank you for the fantastic review. We're so glad that your oil change went well and that you enjoyed speaking with the service technician. Thank you for choosing Mike White Ford!

Employees worked with

DS
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DIRK S.
Hayden, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
verified customerVerified Customer
10
Category: Service
Quick service
Scheduling, reminders, and actual service is top notch!
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:15 PM

Dirk, thank you for the 5 star review. We're so glad that everything was fast and smooth! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Service
Service Visit
My car was due for regular service, it was quick and I'm Happy with it!
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:05 PM

Anonymous, thank you for the 5 star review. We're so glad that you had such a positive experience. Thank you for choosing Mike White Ford!

Employees worked with

JO
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JULENA O.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Service
Excellent service and great job on my car.
Your concern for your customers is obvious because of how attentive they are. Communicated other item's that need attention and always on time. Job well done. I look forward to my next visit . Thank you.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:04 PM

Julena, thank you for the excellent review! We're so glad that you had such a pleasant experience. We look forward to serving you again in the future!

Employees worked with

RA
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RICHARD A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
9
Category: Service
oil change
Very well done. on time ands thorough.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:02 PM

Richard, thank you for the good review! We're so glad that everything went smoothly. Thank you for choosing Mike White Ford!

Employees worked with

JC
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JOYCE C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Service
Efficient and caring
Immediate service the minute I drove into the service area. I was walked to the service desk and introduced to a service rep who took my information quickly and assured me they would take care of the problem. I was called before the time I expected and told the car was ready. Pick up was also easy and quick. Problem was solved. Well groomed and pleasant service attendants who treated me as if I was their favorite aunt. Loved what to me was special treatment but I think it is their standard for everyone.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:57 PM

Joyce, thank you for the kind review! We will be sure to pass along your kind words to our team! We look forward to serving you again in the future!

Employees worked with

SB
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SHARON B.
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
10
Category: Service
OIl change
I think Ashton was our service rep....he is great. Quick service and all is great.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:55 PM

Sharon, thank you for the 5 star review. We will be sure to pass along your kind words to Ashton! Thank you for choosing Mike White Ford!

Employees worked with

CF
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CORLIE F.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customerVerified Customer
10
Category: Service
Great service!
Just an oil change and new wipers. Price was great, done when expected.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:45 PM

Corlie, thank you for the great review! We're so glad that your experience was so pleasant! Thank you for choosing Mike White Ford!

Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Service
Excellent service.
I had a battery problem that needed immediate attention and they took care of it fast and easy.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:41 PM

Anonymous, thank you for the excellent review. We're so glad that we were able to take care of your battery problem and get you safely back on the road. Thank you for choosing Mike White Ford!

Employees worked with

DH
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DRU H.
Coeur D Alene, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
verified customerVerified Customer
10
Category: Service
Easy Cheesy
Easy in and out service... The Works Diesel service, plus I received a call from the service writer that a recall was on my truck and thye would take care of that too, if they could have the truck an additional hour. Mind you this was on a Thursday at 3:30 in the afternoon! Truck was done by 5:15 for everything. Everyone treated me like I was the only customer, easy convenient, greet experience! Thanks to everyone at Mike White Ford for making not only the buying experience the best of the best, but the service as well!
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:38 PM

Dru, thank you for the 5 star review. We're so glad that we were able to take care of both The Works and your recall in one visit. We look forward to serving you again in the future!

Employees worked with

Verified Customer
Blanchard, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Service
Great experiencr
Friendly, courteoud professional, timely.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:28 PM

Anonymous, thank you for the great review! Friendly, professional and timely are always our goals! We look forward to serving you again in the future! 

Employees worked with

LJ
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LARRY J.
Cheney, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Service
New Customer
I was pleasantly surprised from the moment I drove my truck into the service department. I was quickly greeted by Matt who, like everyone at the dealership was pleasant, friendly, polite, respectful, and helpful. I was instantly impressed with their phenomenal customer service. Matt carefully reviewed the vehicle inspection results by the mechanic with me after the service was done. Mike White Ford gave me the impression they truly cared about having me as a customer.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:28 PM

Larry, thank you for the 5 star review! We're so glad that your experience was so pleasant! We do care! We look forward to serving you again in the future!

Employees worked with

MB
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MICHAEL B.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
verified customerVerified Customer
10
Category: Service
Super.
Fast, efficient, knowledgeable, informative, friendly.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/01/2022 02:52 PM

Michael, thank you for the super review! We're so glad that you had such a good experience with our team! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customerVerified Customer
8
Category: Service
Awesome customer service!
Cole kept me informed about the progress of my vehicle maintenance. Thank you!
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/01/2022 02:41 PM

Anonymous, thank you for the awesome review! We're so glad that Cole took such good care of your vehicle. Thank you for choosing Mike White Ford!

Employees worked with

RS
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ROBERT S.
Osburn, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customerVerified Customer
10
Category: Service
Excellent Service
Professional environment with very personable employees. Matt took very good care of me.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/01/2022 02:40 PM

Robert, thank you for the excellent review! We're very proud of our team and so glad that you had good experiences with them. We'll be sure to pass along your kind words to Matt!

Employees worked with

Verified Customer
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
verified customerVerified Customer
10
Category: Service
Oil change
As usual everything went good!
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/01/2022 02:37 PM

Anonymous, thank you for the 5 star review. We're so grateful that you choose to keep returning to us. We look forward to serving you again in the future!

Employees worked with

SL
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SUSAN L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customerVerified Customer
9
Category: Service
Great service
Had a scheduled oil change. Was met right on time in the service dept. and service completed in timely manner as I waited in the comfortable lounge area.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/28/2022 10:56 AM

Susan, thank you for the great review. We're so glad that everything went smoothly and timely while you waited! Thank you for choosing Mike White Ford!

Employees worked with

JS
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JOHN S.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customerVerified Customer
10
Category: Service
Service
Very well informed. Love bringing my vehicle here..?
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/28/2022 10:44 AM

John, thank you for the 5 star review! We're very proud that you enjoy taking your vehicle here! We love serving you! Thank you for choosing Mike White Ford!

Employees worked with

RP
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ROBERT P.
Blanchard, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
verified customerVerified Customer
10
Category: Service
Oil change/inspection
Thanks for the timely service. It would be nice if the service guy would try harder to get the oil in the engine and not on top of it...lol thank you though guys we appreciate you taking care of our families truck.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/25/2022 02:45 PM

Robert, thank you for the kind review. We appreciate you trusting us to take care of your family's truck! We've also passed along your words to our techs to be a bit more careful. Thank you for choosing Mike White Ford!

Employees worked with

RS
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RICK S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Category: Service
Great as expected
Oil change price is competitive with anyone. Staff courteous and professional.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/25/2022 02:43 PM

Rick, thank you for your great review! We're so glad that your oil change experience went well! We look forward to serving you again in the future!

Employees worked with
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