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Matt Brunner

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(271 reviews)
76

Reviews of Matt Brunner

MM
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MICHAEL M.
Hayden, ID
Ford Mustang Mach-E
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2022
verified customerVerified Customer
10
Category: Service
Excellent service provided by Matt in the service department
My Mache wouldn't charge. Matt in service researched the problem and took a special effort to resolve the issue.

Mike M
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/06/2022 10:04 AM

Mike, thank you for the excellent review. We're so glad that Matt was able to get things sorted for you and get your MachE charging again! We'll be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
DJ
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DORENCE J.
Dalton Gardens, ID
Ford E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2022
verified customerVerified Customer
10
Category: Service
This is by far the best Ford Dealer
Being a former HVAC service contractor, I have purchased dozens and dozens of Ford Trucks-Vans. In another state. When my wife and I relocated to Northern Idaho, We purchased a new F-150 4x4 from Mike White Ford in Coeur D' Alene, Id. It was so pleasant, and at your own conveyance, we had a great experience. Now the end of April 2022 we brought our new F-450 motorhome to Mike White to have factory recalls inspected . A service date was set & the day I brought for inspection as well as an oil change, Matt & the whole entire service dept, treated me as if I was there best customer, even though my motorhome was purchased in Spokane, Wa. This Dealership is exactly what northern Idaho citizens are known for, friendly, kind and respectful, I was so amazed I would rcomend this dealership to anyone. Great Job Mike White Ford. We appreciate you and your great customer service. Mar & Rick Jones Dalton Gardens, Id.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2022 03:34 PM

Mar & Rick, thank you for the incredible review. Serving you was truly a pleasure and we appreciate your kind words. We look forward to our next opportunity to serve you. 

Employees worked with
MB
Matt Brunner
MH
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MELISSA H.
Coeur D Alene, ID
Ford Bronco Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2022
verified customerVerified Customer
10
Category: Service
Service
So helpful and patient to explain things to me
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2022 03:21 PM

Melissa, thank you for the 5 star review! We truly enjoy explaining things to our customers - sharing our passion is exciting! We look forward to serving you again in the future.

Employees worked with
MB
Matt Brunner
DW
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DAVID W.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2022
verified customerVerified Customer
10
Category: Service
Professional
The folks in the Mike Whit service department were prompt, polite, and did quality work.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/22/2022 02:44 PM

David, thank you for the 5 star review! Prompt, polite and quality are all things that we strive for! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
WN
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WILLIAM N.
Coeur D Alene, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2022
verified customerVerified Customer
10
Category: Service
Fast an efficient
As the title says
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/14/2022 12:59 PM

William, thank you for the 5 star review. We're so glad that you found the experience to be both fast and efficient! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
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Verified Customer
Spokane, WA
Ford Transit Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2022
verified customerVerified Customer
9
Category: Service
Oil change, tire rotation
Easy in and out experience!
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/13/2022 11:55 AM

Anonymous, thank you for the 5 star review! We strive for our appointments to be easy and pleasant for all. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
MW
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MIKE W.
Post Falls, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
verified customerVerified Customer
10
Category: Service
Service in waiting room
Some one to keep coffee cups filled while waiting would be very nice, otherwise I just don't have anything to complain about
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/11/2022 01:55 PM

Mike, thank you for the kind review! Thank you for the great suggestion as well; we will be sure to pass it along. We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
BM
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BENNY M.
Post Falls, ID
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
verified customerVerified Customer
10
Category: Service
Oil change
The staff was very courteous. The service was done in a timely manner.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/11/2022 01:53 PM

Benny, thank you for the 5 star review! We're so glad that you had such a pleasant experience. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
KE
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KELLY E.
Rathdrum, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customerVerified Customer
10
Category: Service
Oil change and consultation were great.
Great experience. All employees were great. Went in for just an oil change but they checked brakes, batteries, leaks, topped off wiper fluid, thread height and rotated tires. Never tried to upsell although mentioned down the road I was not pressed into buying right then. I like that a lot.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/11/2022 01:53 PM

Kelly, thank you for the 5 star review. We don't like high pressure sales any more than our customers do. We will be sure to pass along your kind words. We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
Verified Customer
Rathdrum, ID
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
verified customerVerified Customer
10
Category: Service
Great
Thank you for the professional service
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/11/2022 01:47 PM

Anonymous, thank you for the great review! We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
MV
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MICHAEL V.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
verified customerVerified Customer
10
Category: Service
EVERYTHING WAS GREAT
EVERYTHING WAS GREAT
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/04/2022 01:54 PM

Micheal, thank you for the great review! We're so pleased that you had a positive experience! We look forward to serving you again in the future!

Employees worked with
MB
Matt Brunner
Verified Customer
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
verified customerVerified Customer
10
Category: Service
Service on 2015 Escape
Excellent service at Mike White Ford. Technician and Service Representative were very helpful.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/04/2022 01:54 PM

Anonymous, thank you for the excellent review! We'll be sure to pass along your kind words to our team. Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
JS
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JAMES S.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
verified customerVerified Customer
10
Category: Service
Great service and customer review.
Had oil change, tire rotation and inspection. Service complete in time projected. Service representative did great job in reviewing inspection results. Highly recommend.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/04/2022 01:52 PM

James, thank you for the great review! We're so glad that you had such a positive experience! We will pass along your kind words to the team.

Employees worked with
MB
Matt Brunner
RW
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RANDALL W.
Post Falls, ID
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customerVerified Customer
10
Category: Service
Great service
Was able to get the appointment right away and everything was done perfectly
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022 02:52 PM

Randall, thank you for the 5 star review! We're so glad that your appointment went well from start to finish! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
CE
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CURTISS E.
Coeur D Alene, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customerVerified Customer
10
Category: Service
Semi Annual services and repairs
The Ford service team checked out the vehicle as requested. They did not over charge for the services.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022 02:52 PM

Curtiss, thank you for the kind review. We're grateful to have had the opportunity to serve you! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
SW
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SCOTTY W.
Plummer, ID
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customerVerified Customer
10
Category: Service
Service
Very knowledgeable and friendly staff
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022 02:44 PM

Scotty, thank you for the kind review. We're very proud of our team and so glad that you had a positive experience with them! Thank you for choosing Mike White Ford.

Employees worked with
MB
Matt Brunner
Verified Customer
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customerVerified Customer
10
Category: Service
FAST, FRIENDLY GREAT SERVICE
GOT ME RIGHT IN, TOOK CARE OF MY CAR, GOT IT BACK TO ME. GREAT SERVICE
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022 02:43 PM

Anonymous, thank you for the 5 star review. Fast, friendly and great are all things that we strive to be! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
TH
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TERRY H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
verified customerVerified Customer
10
Category: Service
great service
always great service....top notch...

one thing: I has asked, and he wrote it on the work order....that my tires, after rotation, be at 65 on the front and 70 on the rear. Well they completely disregarded this and put them both at 75. Why? It was written down and talked about. Maybe they did not read the instructions? trainign needed?
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022 02:42 PM

Terry, thank you for the kind review. We're so sorry about the miscommunication on tires. We will bring up your experience with our team so that we can avoid the situation happening again. Thank you for bringing it up to our attention!

Employees worked with
MB
Matt Brunner
SC
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STAN C.
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
verified customerVerified Customer
10
Category: Service
Oil change
Very friendly staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022 02:40 PM

Stan, thank you for the 5 star review! We're very proud of our staff and glad that you had a positive experience with them! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
CH
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CINDY H.
Hayden, ID
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
verified customerVerified Customer
10
Category: Service
Owner
Always happy with the service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022 02:40 PM

Cindy, thank you for the 5 star review! We're always happy to serve you! Thank you for choosing Mike White Ford!

Employees worked with
MB
Matt Brunner
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