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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

SD
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Scott D.
Queen Creek, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe wouldn't start
Hyundai came out and gave us a jump start withing 30 minutes of calling. San Tan Hyundai got us in and out quickly at no cost.
Great customer service!
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2019 10:40 AM

Scott,
Thank you for you response. We appreciate you and your continued business. We look forward to helping you again in the future. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
VM
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Virginia M.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Virginia
I bought two cars there and have always had a good experience because i work for the most part with my same service man mario and he knows me and has that personal touch
Recommended
Cara M. from San Tan Hyundai responded on 03/25/2019 05:04 PM

Virginia,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RW
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Rickey W.
Chandler, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Took my Sonata in for an old change and software upgrade. Waited for the vehicle in their nice waiting area. Service was great.
Recommended
Cara M. from San Tan Hyundai responded on 03/25/2019 05:00 PM

Rickey,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
NT
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Nicole T.
Chandler, AZ
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Favorite place for my car
Everyone here is friendly and gets the job done in a timely efficient manner. It’s clean and easy to hang out while waiting for your car. Love it here!
Recommended
Cara M. from San Tan Hyundai responded on 03/25/2019 04:36 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
HK
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Helena K.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy and quick service at San Tan Hyundai
2nd time to this dealership for service! Fantastic service and great people!
Recommended
Cara M. from San Tan Hyundai responded on 03/25/2019 02:33 PM

Helena,
Thank you for your response. We appreciate you and your business. We look forward to helping you again!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service experience
Loved the fact that my service report was texted to me for approval, and the work was done in a reasonable period of time. Great experience.
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 05:01 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Franklin, MA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
The staff were courteous and professional. I got to the dealership early and was able to have my oil changed before my scheduled appointment time. I did not feel pressure to pay for any extra services.
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 04:58 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AR
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Angelo R.
Queen Creek, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast friendly service
Always a great visit never a problem
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 04:55 PM

Angelo,
Thank you for your response. We appreciate you and your business. We look forward to hleping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TN
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Terry N.
Queen Creek, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario was very communicative, took time to answer my questions and sought me out for an OK. Made sure the car was clean for return
San Tan Hyundai has been the best dealership I have dealt with in 70 years. IF I need another car I will return to ST Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 04:51 PM

Terry,
Thank you for your response and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CM
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Cara M.
Mesa, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Another 5 stars from me!
San tan Hyundai never ceases to amaze me! My airbag light came on and I was extremely worried about warranty and if I had one still. My service advisor, Mario and Jared, my technician came to the rescue. They reminded me that the particular part that needed replacing was covered under an extended warranty! That eased all my worries! If you want to be well taken care of, come to San Tan Hyundai for all your car needs! Thanks team!
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 04:50 PM

Thank you!

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LV
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Leland V.
Gilbert, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Battery
New battery needed, but not only did that get done in about an hour, but the turn signal light was replaced, too!!!
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 04:49 PM

Leland,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next  visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MP
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Minsock P.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Mario was professional and courteous.
I would go here to service my vehicle again
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 04:47 PM

Minsock,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JH
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Jeremy H.
Gilbert, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Mario was very helpful .
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 04:42 PM

Jeremy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PN
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Philip N.
Chandler, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Made an appointment for a re-call correction. Dropped the car off at the appointed time. They were professional as to what needed to be corrected and the time frame. The service coordinator gave an hour to 1 1/2 hours to perform the service and contacted my wife as soon as it was completed, well within the time frame. Clean and professional.
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 03:58 PM

Philip,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Freindly atmosphere
Kept me updated through the whole service process.
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2019 03:55 PM

Thank you for your repsonse. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LP
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Lisa P.
Gilbert, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service in town
Mario always goes above and beyond to give the best service available.
Recommended
Cara M. from San Tan Hyundai responded on 03/21/2019 10:45 AM

Lisa,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
Cara M. from San Tan Hyundai responded on 03/21/2019 10:31 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GM
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George M.
Queen Creek, AZ
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Appointment was easy to get. Everyone was easy to talk to and very professional.
Mario my service manager was very good. He saw to it that I was comfortable in the waiting area and kept me informed on how the work was proceeding and when I could except it to be done. I like the car coming back to me with the body clean and shiny.
Gary M.
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 04:04 PM

George,
Thank you for your response. We appreciate you and your business. We appreciate you taking the time to recognize Mario. We are here if you need anything in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RA
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Richard A.
Queen Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistently Excellent Service
This time all I had to do was have the A/C serviced. Apparently, over the winter the refrigerant may have leaked and needed to be recharged. Mario Macias made sure that I got all the discounts he could find for me, checked EVERYTHING and even got me a new rear windshield wiper, which you all should know CAN'T be changed easily by the owner. He even washed my Santa Fe Sport before returning it. How can you beat that?
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 03:34 PM

Richard,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JB
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James B.
Chandler, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Software upgrade
I received a notice that my 2015 Tucson needed a software upgrade due to a recall. I called my Hyundai dealership to schedule an appointment with my service adviser Mario . When I brought in in everyone was pleasant and courteous. Mario said it would take about an hour to 1 1/2 hrs. Car was ready when promised .
I definitely recommend this dealership & really enjoy my Hyundai.
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 03:33 PM

James,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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