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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service, as always!
Mario and the team at San Tan Hyundai are always super courteous and helpful!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/09/2018 07:02 AM

Good morning and thank you for the great feedback.  We are excited that you are part of the San Tan Hyundai family.  We can't wait to see you next time.  Have an awesome weekend!

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Communication regarding the service of my vehicle was great! It allowed me to plan my day without my car.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/09/2018 06:58 AM

Good morning.  Thank you for the great feedback.  It helps my point to the staff that good communication goes along way to allowing the customer to plan their day.  We look forward to seeing you next time.  Have a fantastic weekend!

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MY
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Michael Y.
Mesa, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service, very friendly, helpful
very satisfied with the service. Quick and efficient Delivered the car in a timely manner
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/09/2018 06:53 AM

Good morning.  Thank you for the comments.  We are glad that you are part of the San Tan Hyundai family.  See you next time.

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EN
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Eva N.
Gilbert, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Love my service team!!
Mario and team always do an amazing job!! Communication is detailed and service is always completed timely and as expected! So grateful for this team!
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2018 10:40 AM

Eva,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LC
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Linda C.
San Tan Valley, AZ
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable Service Techs
Mario is always extremely caring , kind and a real treasure regarding my repair, service needs!

Keep doing the super job you are doing Mario!
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2018 09:42 AM

Linda,
Thank you for your feedback. We appreciate you recognizing Mario for his genuine personality. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Time!
Quickest service appointment I have ever had!
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2018 07:19 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you again! Have a great day.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KG
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Kevin G.
Mesa, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Customer Service
Not only is their sales staff fabulous, but their customer service is the best I have ever encountered. They are professional, friendly and really make you feel like you and your business is important to them. I have already referred one person for a new car purchase (and they did buy so we received a check for the referral), and will continue to refer them to others for both purchases and customer service of their vehicle.
Recommended
Cara M. from San Tan Hyundai responded on 03/06/2018 01:48 PM

Kevin,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RH
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Robert H.
Chandler, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT DEALERSHIP!!!
Very professional. Easy to work with. Friendly people. $ friendly!!!
What more could you ask for???
Recommended
Cara M. from San Tan Hyundai responded on 03/06/2018 10:17 AM

Robert,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JC
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Jacci C.
Tempe, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
My service advisor was great. Liked the new addition of text messages to keep you up to date. Also having car parked in the service area rather than having to find it was great. Felt that he looked out for what my car needed.
Recommended
Cara M. from San Tan Hyundai responded on 03/06/2018 10:00 AM

Jacci,
We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EJ
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Eric J.
Chandler, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place to get your car serviced
Great customer service and efficiency. Got a detailed email report on the inspection and repair. Small stain on driver's seat that occurred during service was taken care of immediately and seat looks better than before!
Recommended
Cara M. from San Tan Hyundai responded on 03/06/2018 07:58 AM

Eric,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Santan Hyundai is awesome!!!
Great cars, great people, great service !!!
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2018 02:19 PM

Sheryl,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AL
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Arthur L.
Mesa, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
A positive experience
I enjoyed working with Mario once again — he’s a pro! He always explains the work needed and handles the entire service process in a friendly manner.
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2018 09:21 AM

Arthur,
Thank you for your response and for recognizing Mario. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AW
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Amy W.
Queen Creek, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Excellence
Always top shelf help and results at San Tan. We're fans for sure.
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2018 09:08 AM

Amy,
Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I had great service. When making my appointment, it would be great if the service rep would ask if I will be waiting or will need a shuttle. If I needed a shuttle it would be great to know when the shuttle leaves. I have just missed the shuttle and had to order an uber to get to work.
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2018 09:14 AM

Thank you for your feedback. We apologize for not informing you of our amenities that we offer at the time of scheduling. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RL
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Rusty L.
San Tan Valley, AZ
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
VERY NICE PEOPLE
THEY DO A GREAT JOB IN A TIMILY MANNER
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/05/2018 06:22 AM

Good morning.  Thank you for the timely response.  :)  We appreciate you being part of the San Tan Hyundai family and we can't wait to see you next time.  Have a great day.  

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PA
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Patti A.
San Tan Valley, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great job
Always pleased with work done and how Mario takes care of me
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/05/2018 06:20 AM

Good morning.  Thank you for the great feedback.  We are glad you are part of the San Tan Hyundai family.  Have a fantastic day.

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RB
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Richard B.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Been going to Hyundai san tan since 2010,I've always got great service
Recommended
Cara M. from San Tan Hyundai responded on 03/02/2018 11:54 AM

Richard,

Thank you so much for your feedback. We appreciate you and your continued loyalty. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Overland Park, KS
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Popcorn
Excellent service
Recommended
Cara M. from San Tan Hyundai responded on 03/02/2018 09:39 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LM
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Lisa M.
Chandler, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
?
?
Recommended
Cara M. from San Tan Hyundai responded on 03/02/2018 08:19 AM

Lisa,
Thank you for your review. We look forward to helping you at your next visit. Have a wonderful weekend. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BA
gravatar
Bryan A.
Chandler, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Genesis Service
Marco did a great job of introducing me to the dealership, documenting my problems and needs and checking me out when all was completed.
Recommended
Cara M. from San Tan Hyundai responded on 03/02/2018 08:15 AM

Bryan,
Thank you for your feedback. We appreciate you recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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