Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / San Tan Hyundai / MARIO MACIAS
MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Gilbert, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Great service.
Recommended
Cara M. from San Tan Hyundai responded on 03/27/2018 01:36 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MB
gravatar
Marlon B.
Gilbert, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Advisor
Mario is an excellent service advisor.
Very courteous and knowledeable.
Recommended
Cara M. from San Tan Hyundai responded on 03/27/2018 11:55 AM

Marlon,

Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JD
gravatar
John D.
Chandler, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always a pleasure to do business with Mario. Always make me feel like VIP. Great asset to the service department. Thank You SanTan Hyundai And Again Thank You Mario.
Recommended
Cara M. from San Tan Hyundai responded on 03/27/2018 10:43 AM

John,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. Here at San Tan Hyundai, you are always VIP! We look forward to helping you at your next visit. Have a wonderful day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DL
gravatar
Donald L.
Chandler, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient, fast and friendly service.
Been there several times for normal service. Great service!
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 10:37 AM

Donald,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DC
gravatar
Dennis C.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Vehicle serviced and delivered on time, actually a little earlier than promised.
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 09:18 AM

Dennis,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CH
gravatar
Charles H.
Gilbert, AZ
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Fast, convenient service.
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 09:15 AM

Charles,

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and personnel.
Thanks
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 09:14 AM

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GN
gravatar
Gerald N.
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are on time and always do what appears to be an excellent job.
The service department is prompt when you arrive and the followup through the time that you are there is thorough and friendly.
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 08:55 AM

Gerald,
Thank you for your feedback. We appreciate you taking the time to review your experience. We look forward to helping you again. Have a wonderful day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BH
gravatar
Beverly H.
Sun Lakes, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and polite service
Will return for continued service, exceeded expectation
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 08:48 AM

Beverly,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you again! Have a wonderful day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RB
gravatar
Ronald B.
Sun Lakes, AZ
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very quick service
The service was done in a very timely manner
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 08:47 AM

Ronald,
Thank you for your feedback. We appreciate you and the time you took to review your experience. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service staff
The service staff is very caring and do their best to make sure things go well and quickly.
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2018 08:43 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WF
gravatar
Walter F.
Chandler, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Walt Franz
Like the last seven years the service I received was great. Professional staff and great service a combination that can't be beat.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/24/2018 05:26 PM

Good evening. Thank you for the great feedback and being part of the San Tan Hyundai family for the past seven years. We will see you soon.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PW
gravatar
Paul W.
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great and friendly service as always
Again, as good as it gets in car service. Mario is awesome.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/24/2018 05:25 PM

Good evening. We appreciate your feedback and taking time to fill out our survey. Thanks for being part of the SanTan Hyundai family and we look forward to seeing you next time. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JF
gravatar
Joseph F.
Camp Verde, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Survey
Great service. Service Adviser Mario does a great job. He makes every effort to get the car in, ensure that the required services are performed in a timely manner. and the customer is fully informed of all information such as the status of the work, anything else that requires attention, etc. and that work is performed in a timely manner.
Recommended
Cara M. from San Tan Hyundai responded on 03/23/2018 11:25 AM

Joseph,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PT
gravatar
Paula T.
Arizona
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Always
Making an appt here is easy and I can generally get in within 2 days. The staff is friendly and knowledgeable.
The best part is that all my maintenance records are in one place and not scattered (as I used to do with past vehicles).
And just before my car is ready, they ask if I would like them to run it thru a quick car wash!
Recommended
Cara M. from San Tan Hyundai responded on 03/23/2018 09:40 AM

Paula,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CR
gravatar
Cathy R.
Superior, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Mario Macias and Michael Garcia are the best!!! They always make my appointments so easy and pleasant. They are the reason I've been with Hyundai for at least 7 years.
Recommended
Cara M. from San Tan Hyundai responded on 03/23/2018 09:36 AM

Cathy,
Thank you for your wonderful feedback. We appreciate you and your business. We appreciate you recognizing Mario and Mike. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
NT
gravatar
Nikole T.
Mesa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai
I love San Tan Hyundai!
Recommended
Cara M. from San Tan Hyundai responded on 03/23/2018 09:11 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WB
gravatar
Wynn B.
Chandler, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The popcorn.....haha. Great friendly service.
Great service
Recommended
Cara M. from San Tan Hyundai responded on 03/23/2018 08:49 AM

Wynn,
Thank you for your feedback. The popcorn is one of my favorites too! We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Sun Lakes, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appreciate the personal touches. Snacks and drinks available and fresh. Restrooms close by, service done quickly and very efficiently, car came back washed!!!!
Thank you Mario for the communication and excellent service! Everyone was pleasant, space was clean and restrooms worked!
Recommended
Cara M. from San Tan Hyundai responded on 03/23/2018 08:42 AM

Thank you for your feedback. We appreciate you taking the time to recognize Mario for his excellent communication skills. We look forward to helping you again!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DF
gravatar
Diana F.
Huachuca City, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellence
Service is always excellent, staff is friendly & willing to exceed your experience. Well done to All the staff.
Recommended
Cara M. from San Tan Hyundai responded on 03/22/2018 12:06 PM

Diana,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.