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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

EP
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Eric P.
Tempe, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It Was a Good Experience Overall
I was in for a standard oil change and I was in and out in about 35 minutes or so. No coplaints.
Recommended
Cara M. from San Tan Hyundai responded on 03/01/2018 09:43 AM

Eric,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Apache Jct, AZ
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Always great service!!
Recommended
Cara M. from San Tan Hyundai responded on 02/28/2018 07:43 AM

Thank you for your wonderful feedback. We appreciate you taking the time to fill out this survey. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KA
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Karvia A.
Maricopa, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Kindness Goes A Long Way!
Everyone that I have interacted with from the time I pull up to the time I pull away, is really nice and friendly. When explaining the situation with your car, they assure you are aware with everything that is going on. Mario is really cool to have for an service adviser. He is very knowledgeable and very professional. The waiting area is always nice and clean as well.
Recommended
Cara M. from San Tan Hyundai responded on 02/27/2018 07:50 AM

Karvia,
Thank you for your feedback. We appreciate you recognizing Mario for his professionalism. We look forward to helping you at your next  visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MS
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Marie S.
Mesa, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love San Tan Hyundai
San Tan Hyundai is such a great place to deal with. I am a winter visitor and always love being able to go to a place that provides honest and friendly people. They are the best! Mario is who I always deal with and he is absolutely wonderful!!
Recommended
Cara M. from San Tan Hyundai responded on 02/27/2018 07:43 AM

Marie,
Thank you for your feedback. We appreciate you recognizing Mario. We appreciate you and your business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KK
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Karen K.
Gilbert, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service with a smile.. Very helpful to explain things that needed to bel done and how soon...
Pleasant staff as always... Didn’t try and update me on things I didnt need yet.. Gor report of future problems I should take care and that was helpful, no pressure to do them that day... unless it was safety issue.. thankyou for that..
Recommended
Cara M. from San Tan Hyundai responded on 02/27/2018 07:38 AM

Karen,
Thank you for your feedback. We are pleased to know of your good experience. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KR
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Kenneth R.
San Tan Valley, AZ
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Small issue.
As stated I had an issue with one of the valve stem caps being missing and the other 3 were loose and would have fallen off.
Mario, the best service coordinator, was awesome as always. I certainly would not expect him to check the work of the person who rotated the tires or performed any of the service.
Recommended
Cara M. from San Tan Hyundai responded on 02/26/2018 01:09 PM

Kenneth,
Thank you for your honest feedback. We apologize we did not meet your expectations this time around. We will make it a point to return your vehicle better than it came in. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BO
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Bongsu O.
Chandler, AZ
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
That person always give a good service.
Just waiting. That's all.
Recommended
Cara M. from San Tan Hyundai responded on 02/26/2018 12:19 PM

Bongsu,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BA
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Blanche A.
Chandler, AZ
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you Mario
Courteous and quick service. There’s a Hyundai dealership closer to my home but I travel to San Tan.
Recommended
Cara M. from San Tan Hyundai responded on 02/26/2018 11:07 AM

Blanche,

Thank you for your wonderful feedback and for recognizing Mario. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AV
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Akashdeep V.
Queen Creek, AZ
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great service
Recommended
Cara M. from San Tan Hyundai responded on 02/26/2018 09:17 AM

Akashdeep,
Thank you for taking the time to review your experience. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
San Tan Valley, AZ
2018 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service , friendly folks
Awesome service.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/26/2018 05:58 AM

Good morning.  Thank you for the feedback.  I will share your feedback with the staff.  We generally do a descent job but it sounds like one slipped.  I do apologize.  Have a great day!

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RA
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Richard A.
Queen Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best dealership and the best service
This your "one stop shop" for your Hyundai purchase and continued service. There's no need to go anywhere else.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/24/2018 12:09 PM

Now that's what I'm talking about.  :)  Thank you for the great comments.  We are super glad you're part of the San Tan Hyundai family.  Have a great weekend!

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
visit
My fog lights did not work after my visit.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/24/2018 06:01 AM

Good morning.  Thank you for responding to our survey.  I hate to hear your having trouble.  I will have Mario give you a call on Monday to discuss the fog lights.  Have a great weekend.

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RS
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Roger S.
Gilbert, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
My Tucson ❤️
I took in for first oil change and they fixed a recall issue.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/24/2018 05:58 AM

Good morning.  Thank you for responding to our survey.  The Tucson is a great vehicle.  We can't wait to see you next time and welcome to the San Tan Hyundai family.  Have a great weekend!

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
FH
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Fay H.
Mesa, AZ
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Champion Service
Always courteous, always on time, always professional, always fair.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/24/2018 05:49 AM

Good morning.  Thank you for the great feedback.  We look forward to seeing you next time.  Have an awesome weekend!

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SL
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Sandra L.
San Tan Valley, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Mario was an excellent service Technician.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/23/2018 03:42 PM

Thank you for the feedback. We appreciate you being part of the San Tan Hyundai family. Have a great weekend.

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SS
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Susan S.
Sun Lakes, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Positive Experience
Many thanks to Mario my service advisor and the technician who serviced my car..
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/23/2018 03:41 PM

Thanks for the feedback.  We appreciate you being part of the San Tan Hyundai family.  Have a great weekend.

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
YC
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Yolanda C.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Your service reps are top notch.
Excellent customer service
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/23/2018 06:36 AM

Good morning.  Thank you for the positive feedback.  We appreciate you being part of our San Tan Hyundi family.  Have a great weekend.

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CR
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Carol R.
Port Orchard, WA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A trusted dealership for my car
Great dealership, great service and great work! Thumbs up!!!!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/22/2018 12:25 PM

Thank you so much for the wonderful comments.  We think you're pretty great as well.  ;)  We appreciate you being part of the San Tan Hyundai family.  Have an amazing day!

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Payson, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
The service is great and done in an efficient manner
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/22/2018 06:34 AM

Thank you for responding to our survey.  We appreciate you as part of the San Tan Hyundai family.  Have an amazing day and stay warm.  :)

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
HM
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Howard M.
Chandler, AZ
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
fast service
brought car in for oil change waited short time and car was ready
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/22/2018 06:17 AM

Thank you for responding to our survey.  We appreciate you as part of the San Tan Hyundai family.  Have an amazing day and stay warm.  :)

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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