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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(160 reviews)
89

GB
GEORGI B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
Tesla
Nice service. They have special equipment for Tesla. Fix my flat tire for less than 10 mins.
Owner from Midtown Auto Repair- Goodyear responded on 10/19/2024 09:36 AM

We're glad to hear you had a nice experience with us! It's always a good day when we can get you back on the road faster than it takes to brew a cup of coffee. Our Tesla equipment is pretty snazzy, and we're happy it came in handy for you. If you ever find yourself needing assistance again—be it a flat tire or just a quick chat about electric vehicles—don't hesitate to reach out!

Employees worked with

JA
JOY A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2024
verified customerVerified Customer
10
JA Oil Change
The service was friendly and quick. They went out of their way to accommodate me
Owner from Midtown Auto Repair- Goodyear responded on 10/15/2024 09:35 AM

We're glad to hear that you had a friendly and quick experience with us! Our team loves going the extra mile, even if it means dodging a few cones along the way. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. Safe travels!

Employees worked with

CO
CHIH HSIA O.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2024
verified customerVerified Customer
10
Car tires
I am happy what I see and coolco was quick and help me out really fast , he is a nice guy and done a wonderful service.
Owner from Midtown Auto Repair- Goodyear responded on 10/14/2024 09:37 AM

We're glad to hear you had a great experience with us! It sounds like Coolco was on his A-game, providing quick and wonderful service. We always aim to be the pit crew that gets you back on the road in no time. If you ever need more assistance, you know where to find us!

Employees worked with

JB
JOE B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2024
verified customerVerified Customer
10
Great service at the right price.
Courteous and prompt service, accurate estimate.
Owner from Midtown Auto Repair- Goodyear responded on 10/14/2024 09:37 AM

We're glad to hear that you had a positive experience with our courteous and prompt service! We aim to provide accurate estimates because surprises should be limited to birthday parties, not auto repairs. Your feedback is much appreciated, and we're here for any future automotive adventures you might have. Keep cruising!

Employees worked with

SR
STEPHANIE R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2024
verified customerVerified Customer
10
Amazing
I came on a Saturday morning and expected it to be slammed, but I was seen immediately for my slashed tire. Cuco was so friendly and transparent, and talked me through all my options, including referring me to a different store where my warranty could be honored immediately instead of going through the reimbursement process. I ultimately decided to stay and be seen at Midtown because of their honesty and efficiency, and my tires were replaced within an hour. I will be using them in the future for all my car repair needs.
Owner from Midtown Auto Repair- Goodyear responded on 10/14/2024 09:37 AM

We're delighted to hear that your Saturday morning tire crisis turned into a quick and friendly visit! It sounds like Cuco really hit the nail on the head (or tire, in this case) with his transparency and advice. Honesty really is the best policy, especially when it comes to anything that rolls on four wheels. We're glad you decided to stick with us and that we could get you back on the road so quickly. We look forward to being your go-to for car repair needs—let's keep those tires turning!

Employees worked with

MC
MEGAN C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
verified customerVerified Customer
9
New Tire and Wheel Repair
Midtown did a great job. Great experience. Quick response and turnaround of completion.
Owner from Midtown Auto Repair- Goodyear responded on 10/08/2024 09:36 AM

We're glad to hear you had a fantastic experience with us! Quick responses and speedy service are our specialties, but we still promise to work on our coffee brewing skills in the waiting area. Your support means a lot, and we’re here whenever you need us again!

Employees worked with

LC
LESLIE C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Kind people who get the job done!
Everything g was done quickly and everyone was so nice and patient answering all of my questions.
Owner from Midtown Auto Repair- Goodyear responded on 10/02/2024 09:36 AM

We're glad to hear that everything went smoothly and that our team members took the time to keep you informed! It’s always nice when the car care process feels less like a trip to the dentist and more like a chat with friends. Your satisfaction is our fuel!

Employees worked with

JK
JOANNE K.
Chicago, IL
Honda *CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Great service
I have been going to this service station for a few years and the staff is always friendly and they get the job done quickly, competently and reasonable priced.
Owner from Midtown Auto Repair- Goodyear responded on 10/02/2024 09:36 AM

We appreciate your continued trust in us over the years! It’s great to know our team’s friendly attitude and quick, competent service keeps your tires rolling smoothly—and at a reasonable price, no less. We’re all about making car care as easy as possible (while keeping an eye on those wallets). Thank you for being part of our automotive family!

Employees worked with

SE
STEVE E.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Walk in service
Handled very quickly, affordable. Great place been there many times
Owner from Midtown Auto Repair- Goodyear responded on 10/02/2024 09:36 AM

We appreciate you taking the time to share your experience! It sounds like we’re hitting all the right notes with speed and affordability. Your repeat visits have made us feel quite popular—like the coffee shop where everyone knows your name, only with more grease and fewer muffins. We're glad to have you as part of our Midtown Auto Repair family!

Employees worked with

NH
NATE H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Awesome!
Friendly, efficient, communicative. Filled up my tires with air too without me asking!
Owner from Midtown Auto Repair- Goodyear responded on 10/02/2024 09:36 AM

We appreciate your feedback! It sounds like our team really went the extra mile—sometimes even literally with a tire pump in hand! We're glad you found us friendly and efficient. It’s all about keeping you and your vehicle in top shape. If you need anything else or find yourself wondering about tire trivia, you know where to find us!

Employees worked with

EP
ED P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
verified customerVerified Customer
10
Last minute oil/filter change
Due for one. Finding the time and motivation to do was hard. Driving past them while running errands. It was mid afternoon. Probably busy. Gave it a shot anyway. Cuco said absolutely. Short wait. Got me in. Another short wait. Done. Great! This is my go to place and highly recommend. Brian and Cuco are my go to guys.
Owner from Midtown Auto Repair- Goodyear responded on 09/27/2024 09:36 AM

We’re glad to hear that you found the time to swing by! It sounds like Cuco and the team really hit the ground running to get your service done quickly. We appreciate your loyalty and are happy to be your go-to spot for all things automotive. If Brian and Cuco had capes, they’d definitely be our superheroes! Thanks for recommending us; we promise to keep the quality just as good for your next visit.

Employees worked with

TH
THOMAS H.
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2024
verified customerVerified Customer
10
Tire repair
Professional service in a timely manner. Real happy with service.
Owner from Midtown Auto Repair- Goodyear responded on 09/25/2024 10:48 AM

Hi Mr Hughes would you kindly rescore us? I think you there may have been an error in the 1/5 stars. 

Owner from Midtown Auto Repair- Goodyear responded on 09/27/2024 08:50 AM

Hi Mr Hughes can you please submit the rescore request we sent you. It still shows 1/5 stars. 

Owner from Midtown Auto Repair- Goodyear responded on 10/01/2024 08:05 AM

Hi Mr Hughes can you please submit the rescore request we sent you. It still shows 1/5 stars.

Employees worked with

YA
YOUSAF A.
Chicago, IL
Nissan *NV 2500 HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
verified customerVerified Customer
10
Professional and organized
I was surprised to see a repair shop so clean and organized . They had to change the water pump on my car it was done on time as promised. Very professional and organized shop. I would highly recommend it.
Owner from Midtown Auto Repair- Goodyear responded on 09/26/2024 09:37 AM

We appreciate you taking the time to share your experience! It's always nice to hear that our efforts to keep everything clean and organized are noticed—who knew car repairs could come with a side of tidiness? We're glad the water pump replacement was handled efficiently and met your expectations. Your recommendation means a lot to us, and we’re happy to have provided you with a smooth experience!

Employees worked with

ER
EDWARD R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2024
verified customerVerified Customer
10
Quick and reasonable price
Had a battery and starter replaced on a 16 Audi A3. Entire staff kept me informed and had car done in 1 day even though they had to order a part. Solid shop!
Owner from Midtown Auto Repair- Goodyear responded on 09/25/2024 09:38 AM

We really appreciate you taking the time to share your experience! It’s great to hear that our team kept you in the loop while tackling your Audi A3's battery and starter. We like to think of ourselves as the pit crew for your automotive adventures, ready to jump in when a part decides to play hide-and-seek. If you ever find your Audi craving more attention, you know where to find us!

Employees worked with

DP
DERICK P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Solid service and communication
I am a repeat customer who uses the Costco Auto program's affiliate auto repair facility recommendation. Janat (the Manager) met and exceeded Costco's 15% discount on services, matching that of AAA Auto Care Service Center. The client was pleased with the process and quality of work done on their vehicle. An added bonus was getting a free car wash next door at the Auto Detailer after service.
Owner from Midtown Auto Repair- Goodyear responded on 09/19/2024 09:36 AM

We appreciate your loyalty and are glad to hear that we exceeded your expectations! It's always great when we can outdo a reliable recommendation, and we’re happy to have matched the competition when it comes to service and savings. A complimentary car wash is just our way of saying we like to keep things shiny, inside and out. Your satisfaction is our fuel, and we look forward to making your next visit just as pleasant. Safe travels on the road!

Employees worked with

JD
JULIE D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Great customer service
Cuco and his team provided a lot of options for my tire repair and were respectful of my decision. They were able to get me in and out in an hour, without an appointment.
Owner from Midtown Auto Repair- Goodyear responded on 09/19/2024 09:36 AM

It sounds like Cuco and the team performed a tire-tastic job! We're glad they provided you with options and respected your choices—after all, it’s your vehicle, not a game show! It’s impressive to hear that you were in and out in an hour without an appointment. If only all errands could be as quick! We appreciate your business and look forward to helping with any of your future automotive needs.

Employees worked with

PG
PATRICK G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2024
verified customerVerified Customer
10
Ford Explorer '97 repair
Brought in my older Ford Explorer with a starter problem. It was fixed and out the same day. They also included a diagnosis/evaluation of the vehicle. Great customer and engine service.
Owner from Midtown Auto Repair- Goodyear responded on 09/18/2024 09:34 AM

We're glad to hear that your Ford Explorer is back to cruising smoothly! Getting it fixed and returned on the same day is like finding an extra fry at the bottom of the bag—always a pleasant surprise. We're pleased you appreciated the diagnosis as well; a well-rounded check-up can keep those pesky problems at bay. Thanks for choosing us for your vehicle needs, and happy driving!

Employees worked with

MW
MELINDA/ GREG W.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
10
Repaired rear drums on Armada
Midtown Auto Goodyear was recommended to us by a friend. The managers (Brian and Kucho) and mechanics were great!!!

Excellent explanation of work needed and follow up on progress! They were very personable and the experience was great!

Our car is almost 20 years old and is still purring along.
Owner from Midtown Auto Repair- Goodyear responded on 09/17/2024 09:35 AM

It sounds like your trusty old ride is still giving you plenty of mileage with the help of some solid auto care! We're glad to hear that you had such a positive experience with our team. Taking the time to explain the necessary work is part of our job, and it’s even better when our customers feel that personal touch. Here's to many more years of your car purring like a kitten!

Employees worked with

BS
BRIGID S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
9
Reliable and Prompt!
Always appreciate Midtown’s prompt attention and clear and straightforward communication. Thanks again!
Owner from Midtown Auto Repair- Goodyear responded on 09/17/2024 09:35 AM

We appreciate you taking the time to share your experience. It's great to hear that you value our promptness and clear communication. We aim to keep things as straightforward as possible—after all, we all have enough twists and turns in our daily lives! If you need anything else, don’t hesitate to reach out.

Employees worked with

MS
MARK S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2024
verified customerVerified Customer
10
Tire Trouble
Efficient. Got it correct.
Owner from Midtown Auto Repair- Goodyear responded on 09/16/2024 09:34 AM

We appreciate you taking the time to share your experience. It sounds like we hit the nail on the head this time; efficiency and accuracy are what we aim for! If we can continue to keep your vehicle running smoothly, just let us know.

Employees worked with

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