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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 reviews)
81

Reviews of STEVE ENRIQUEZ

Verified Customer
Lake Elsinore, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2019 08:10 AM

I am very glad to see that you had a great experience on your last visit. Thank you for coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Excellence
The service here is always top-notch! Friendly, courteous professionals are with you every step of the way.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/30/2019 10:44 AM

Thank you for the great response to the survey. We appreciate you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AC
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Alan C.
Murrieta, CA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Everything was perfect!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/29/2019 07:43 AM

I am glad that your visit with us was perfect. Thank you for coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MM
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Michael M.
Perris, CA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Getting service is fast and easy and you always feel welcome.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/25/2019 03:17 PM

Thank you for the great 5 star review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car maintenance
I was pleased with customer service and my car maintenance. Steve was very helpful by providing Lyft and made the process smooth.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/21/2019 07:47 AM

Thank you very much for coming in to have your vehicle serviced with us. I am very glad that you took advantage of the Lyft service and it worked so well. Thank you again for being part of of family here at Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AH
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Anthony H.
Temecula, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Air bag issue resolved at zero cost. In and out in less than an hour.

Thanks Carlos.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/16/2019 07:02 AM

Thanks for coming over and having us repair your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AC
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Alton C.
Wildomar, CA
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
verified customerVerified Customer
Category: Service
Service
I was greeted within a minute of arriving for service. My SUV service needs were taken care of along with a freshly washed Santa Fe.
Recommended
Employees worked with
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STEVE ENRIQUEZ
AC
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Alton C.
Wildomar, CA
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
verified customerVerified Customer
Category: Service
Service
I was greeted within a minute of arriving for service. My SUV service needs were taken care of along with a freshly washed Santa Fe.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/10/2019
Service Type: Maintenance
Category: Service
Service
Same.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/14/2019 09:37 AM

Thank you so much for talking with me this morning. I appreciate your time.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
na
na
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/14/2019 09:08 AM

Thank you for the great 5 start. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Positive attitude willingness to listen
Listening to a customer and try to resolve the issue at hand. Makes the difference.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/08/2019 07:58 AM

Thank you for the great review. I am so glad that we took such great care of you.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JH
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John H.
Wildomar, CA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Rating
Excellent customer care from both the service writers and the mechanics.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/08/2019 07:56 AM

Thank you for the great 5 star review and the kind words. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2020 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
Good customer service and took care of all the needs.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/08/2019 07:54 AM

I am so glad to see that my staff has taken great care of you and your vehicle needs. Thank you for coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MT
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Michael T.
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
I recently took my Sonata in for a repair. Car was back to me in a couple of days. They offered me a loaner car in the meantime. Warranty covered everything. Steve Enriques in the service department did a great job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/02/2019 07:17 AM

I am very glad you had a positive experience with us. Thank you for coming by to have your vehicle repaired by us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RP
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Randall P.
Temecula, CA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
Fast and Courteous
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/30/2019 12:46 PM

Thank you so much and I am very glad that my staff was fast and courteous. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AV
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Andrea V.
Lake Elsinore, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The workers
Amazing people
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/30/2019 09:54 AM

Thank you so much for coming in to have your vehicle serviced with us. We hope to have you coming back to see us for any service needs you may have. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/26/2019 11:31 AM

Thank you so very much for the great 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
NZ
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Nick Z.
Temecula, CA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service and communication and helped me save a few bucks. Thank you
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/23/2019 07:38 AM

Thank you for by to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
BR
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Billie R.
Murrieta, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
Staff is always friendly and helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/20/2019 11:03 AM

I am so very glad that my staff is always friendly and helpful when you come in to have your vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JM
gravatar
Janet M.
Lake Elsinore, CA
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Very happy with service department, always does a great job. Have some issues with sales, so won't buy another car there, but will continue to use service department.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/20/2019 10:50 AM

Thank you for the great survey and I am so very glad that you are happy with our service. This is what we strive for. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Was easy to schedule the appointment, when I arrived I was approach immediately and they worked up the work ticket. I was told it would take 1.3 hrs to complete and it was so very happy with the communication and service. Very happy with every part of the service team!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/20/2019 10:48 AM

Thank you for the positive review. We appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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