Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
avatar

STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 reviews)
81

Reviews of STEVE ENRIQUEZ

JH
gravatar
Janet H.
Menifee, CA
2006 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Feel at home
Appointments of any kind are stressful but not at yours we always feel at ease.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/13/2019 04:12 PM

Thank you for coming in to see us. I am very glad that we make is east to schedule a appointment for your service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JH
gravatar
John H.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Above and Beyond
I came in for regular maintenance and to do my 15k maintenance. I thought it was much cheaper than what I was quoted (still fair price) and left. Minutes later my service provider called in and found the notes of what I was offered before in a previous service and honored the original price. Didn't have to do that, but went out of his way to help, I was floored and appreciated the generosity and extra effort to help a customer in need. Thanks Hyundai!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/09/2019 02:59 PM

Thank you so much for the great review. I am so glad that Steve was able to get you taken care of with a great price for the service. We appreciate customers like you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AV
gravatar
Andrew V.
Lake Elsinore, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Professional and quick services.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/09/2019 02:43 PM

Thank you for taking care of our survey. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
DC
gravatar
Debra C.
Murrieta, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
we like great
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/07/2019 02:14 PM

Thank you for coming in to see us and have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
WR
gravatar
William R.
Temecula, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service center
really appreciated steve
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/07/2019 02:05 PM

Thank you very much for the great review.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
DK
gravatar
Dennis K.
Menifee, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Everyone is always helpful and friendly.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/07/2019 02:00 PM

Thank you very much for the great feedback. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RE
gravatar
Ray E.
Menifee, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
my review
Excellent customer service, clean facility
Recommended
STEVE J E. from Temecula Hyundai responded on 08/02/2019 06:58 AM

Thank you so very much for the great 5 star review. Hope to see you again for any future services needed.

Employees worked with
avatar
STEVE ENRIQUEZ
PR
gravatar
Peter R.
Sun City, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
I Highly Recommend Temecula Hyundai!
Friendly, knowledgeable people. Fast service. Very accommodating. And I love my Sonata!
Recommended
STEVE J E. from Temecula Hyundai responded on 08/02/2019 06:58 AM

Thank you so very much for the great 5 star review. Hope to see you again for any future services needed.

Employees worked with
avatar
STEVE ENRIQUEZ
GW
gravatar
Gayle W.
Livingston, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They did exactly what they said they would
They were slammed with customers but still got us completed on time.
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 08/01/2019 05:55 PM

Thank you for the great review! We appreciate the feedback and business! 

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RB
gravatar
Rich B.
Murrieta, CA
2017 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean - Staff is friendly
Nice visit
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 08/01/2019 05:53 PM

Thank you for the feedback.  See you next time at Temecula Hyundai

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AR
gravatar
Anthony R.
Homeland, CA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not as happy as I've been before....
I'm a little iffy on the service I received. I feel it wasn't actually completed or it was done improperly.
Recommended
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2015 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Very professional and listens to your needs
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/22/2019 01:22 PM

Thank you for taking the time to fill out the survey. Hope to see you again soon.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RH
gravatar
Ray H.
Temecula, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt and friendly service
From making the appointment until completion of the service all was great. Thanks.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/22/2019 09:41 AM

Thank you for the great review. We are very happy to have you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
LM
gravatar
Lorraine M.
Menifee, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Like family
Very knowledgable of work.
Steve is amazing always helps me with any issues I have even when schedule is tight.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/22/2019 08:12 AM

Thank you for taking care of returning the survey. I am glad to have Steve here to take care of your needs. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
SA
gravatar
Stewart A.
Sun City, CA
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and convenient near by
Steve always provide great service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/15/2019 08:23 AM

Thank you for returning the survey with such a great review. We are thankful for your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
ML
gravatar
Monique L.
Murrieta, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Everyone is very kind and helpful. I took my car to two different mechanics and they could not figure out what was wrong with my car. I took it here to the dealership and they figured it out and fixed it all in one day. I plan to continue going to Temecula Hyundai to get my car repaired.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/15/2019 08:03 AM

Thank you for your commitment on returning to our dealership. I am glad to see that we took care of repairing your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you
.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/11/2019 07:56 AM

Thanks 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JB
gravatar
John B.
Winchester, CA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service in, on time and at correct price
Always feel good about Temecula Hyundai for service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/10/2019 08:02 AM

We are very glad to see the great review that you sent in. Our goal is to always make people feel good about coming in to have a vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Hemet, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My first visit.
So far so good..
All went well.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/05/2019 07:22 AM

Thank you for the great review. We hope to continue to be your service department of choice. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RI
gravatar
Robin I.
Hemet, CA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesom Service
Thank you
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 05:09 PM

Thank you very much for taking the time to service your vehicle with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.