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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 reviews)
81

Reviews of STEVE ENRIQUEZ

CE
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Carol E.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I won’t buy another hyundai
I won’t recommend Hyundai.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/14/2019 08:35 AM

I am so sorry to hear that you are still experiencing issues with the seat belt. I hope we can continue our relationship and we can take care of any of your service needs. Please let me know if there is anything we can do to assist. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DK
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Douglas K.
Temecula, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
D. Klee service
Everyone polite and helpfull. Service done quickly and ready sooner than promised. Thank you and the car is great.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/11/2019 04:15 PM

Thank you for the positive 5 start review. We appreciate you business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
ER
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Edgar R.
Homeland, CA
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Everyone is always so friendly.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/11/2019 04:15 PM

Thank you for the review. We appreciate you business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MP
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Manuel P.
Winchester, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent and Professional Customer Service
Easy on-line appointments, great customer service and vehicle was delivered at the time promised. An especially nice touch was the car was washed when delivered. Very friendly staff!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/11/2019 04:12 PM

Thank you for the positive 5 start review. We appreciate you business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
EA
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Edgar A.
Murrieta, CA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE
FIVE STARS
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/08/2019 07:28 AM

Thank you so much for the positive 5 star review. We appreciate your business and hope to continue to service your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/08/2019 07:28 AM

Thank you so much for the positive 5 star review. We appreciate your business and hope to continue to service your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MG
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Michael G.
Pauma Valley, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Professional
The engine on our Sonata kicked the bucket. It had been under recall previously but passed inspection then. Hyundai approved replacement under warranty! And free rental car while our was being repaired. We were more than pleased with this and the professional service at this dealership.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:39 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AT
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Ana T.
Menifee, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service.
I'm very impressed with how Hyundai handled the services on my vehicle. Definitely have been recommending to friends.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:39 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AA
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Alexander A.
Temecula, CA
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you
Thank you for your outstanding care and customer service!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:39 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MC
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Muriel C.
Menifee, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They have the best service department I have ever been to. Excellent employees and service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:36 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MV
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Michael V.
Aguanga, CA
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Stranded at Walmart!
Well, I wasn't like really stranded and couldn't go anywhere, but since my passenger side electric window on my 2012 Elantra would not go up, I was quite limited on where I could leave my car. I had planned to do some shopping at Wally World before heading home but when the window wouldn't rise, I had to change my plans. I headed over to the Hyundai dealer not really expecting them to do much for me. It was already past 4 in the afternoon and I figured they would need to order parts and I would have to come back after the parts came in and then again when the repairs were finished.
However, within minutes of pulling in, they have the ticket wrote up and I'm driving off in a shiny new Sonada. My car was finished in 2 days and the only cost was a $50 deductible payment and that included the rental car. I was thrilled with the whole encounter that I had with service people and the rental car service. Fantastic!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/26/2018 09:42 AM

Thank you so much for the great 5 star review. Hope you have a great new years. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
PB
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Patricia B.
Wildomar, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Steve!
Steve Enriquez is awesome and he always makes me feel like a top priority. His professionalism and dedication to customer care is what keep me coming back. Thank you Steve, you are superstar.

Mike B
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/26/2018 09:40 AM

Thank you so much for the great 5 star review. Hope you have a great new years. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
60000 miles maintenance
Excellent service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/26/2018 09:39 AM

Thank you so much for the great 5 star review. Hope you have a great new years. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service team!
Good Service team!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/17/2018 07:35 AM

Thank you for coming in to visit us. I am very glad your experience with us was great. Thank you for the 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
CS
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Chamellane S.
Murrieta, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Seevice
They got me in on the same day that I called and my car was ready in decent timing. Thank you for going above and beyond and providing me with great customer service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/17/2018 07:35 AM

Thank you for coming in to visit us. I am very glad your experience with us was great. Thank you for the 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
CW
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Christopher W.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Department
All service items requested were tended to. Received updates on parts and the professionalism was amazing.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/17/2018 07:32 AM

Thank you for coming in to visit us. I am very glad your experience with us was great. Thank you for the 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Winchester, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
thorough, fast, polite, & car washes.

Thank you
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/13/2018 06:03 PM

Thank you so much for the response on the survey. Hope you enjoy your holiday and new year. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RK
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Richard K.
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Service Center was outstanding
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/13/2018 06:00 PM

Thank you for the great survey. Have a great holiday and new year. Hope to see you again for any service needs.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
SS
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Sharon S.
Murrieta, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thorough
I went in for regular checkup. Service men found some needed repairs; called me and efficiently took care of all car repairs. Quick and thorough.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/12/2018 02:58 PM

Thank you for allowing us to service your vehicle. I am very glad we took care of your service needs. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy - Fast - Thorough
30000 mile check up and recall notice check. No issues
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/11/2018 10:58 AM

Thank you so much for coming in to have your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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