ST

Sean Tolton

ASM

Pohanka Hyundai

Overall Rating

4.8

(1327 reviews)

70

Reviews of Sean Tolton

Verified Customer

Fort Washington, MD

2011 Hyundai Sonata

12/08/2018

Service Type: Repair

Verified Customer

Category: Service

Comfortable environment and welcoming staff.

Timely, excellent service.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/10/2018 03:01 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

EK

Ella K.

Clinton, MD

2011 Hyundai Genesis

12/07/2018

Service Type: Maintenance

Verified Customer

Category: Service

Friendly service.

Excellent service.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/10/2018 02:57 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

DT

Doris T.

Temple Hills, MD

2012 Hyundai Sonata

12/07/2018

Service Type: Maintenance

Verified Customer

Category: Service

Car Service for brakes

Customer Services is great! I give a shout out to Sean who does a great job each and every time I come in to get my car services.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/10/2018 02:55 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

SD

Susan D.

Bowie, MD

2016 Hyundai Tucson

12/06/2018

Service Type: Maintenance

Verified Customer

Category: Service

Service advisor

Sean Tolton is always helpful always listens and understands what you are asking him and go over and above what he needs to do for customers.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/10/2018 02:55 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Washington, DC

2014 Hyundai Santa Fe S

12/05/2018

Service Type: Maintenance

Verified Customer

Category: Service

Efficient, friendly, courteous service

I was in and out within 2 hours without an appointment. Friendly greeting from 2 service managers, both whom greeted me by name. Waiting area is spacious, well-lit and clean, as were amenities. Service provided quickly and I was out of there in less than two hours.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/05/2018 03:12 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

HN

Helen N.

Temple Hills, MD

2010 Hyundai Sonata

12/02/2018

Service Type: Maintenance

Verified Customer

Category: Service

customer

Outstanding professionalism and courtesy.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/03/2018 03:02 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

HW

Harriett W.

Washington, DC

2013 Hyundai Elantra

12/01/2018

Service Type: Maintenance

Verified Customer

Category: Service

Customer Service Advisor Sean Tolton us one of the reasons I return to Pohanka Service Dept.

Their are so many auto dealerships, but what determines where I will go is customer service and how well my car was serviced by the dealership. Sean Tolton is the epitome of excellent customer service and client interaction..as Service Manager..he is knowledgeable and his explanation on what is going on with your car is clear and understandable. I never have issues where I have to return my car because something was not done when Sean is my Service Advisor. Quality Assurance is important and I know exactly when I need to return for next scheduled maintenance. Keep up the good work... service department and thank you Sean Tolton.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/03/2018 03:02 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

TJ

Taketa J.

Washington, DC

2014 Hyundai Sonata

12/01/2018

Service Type: Maintenance

Verified Customer

Category: Service

Customer service

Thank you for the service

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/03/2018 03:03 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

DH

David H.

Washington, DC

2007 Hyundai Tiburon

12/01/2018

Service Type: Maintenance

Verified Customer

Category: Service

Ice cream sandwiches and your customer service

A direct number to your service department

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/03/2018 03:03 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

JC

Jenese C.

Burtonsville, MD

2013 Hyundai Veloster

11/29/2018

Service Type: Repair

Verified Customer

Category: Service

Thankful

Shawn is great. First time great experience

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/30/2018 03:09 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Lanham, MD

2016 Hyundai Tucson

11/28/2018

Service Type: Repair

Verified Customer

Category: Service

My car is driving like a bran new again.

I like the honesty of the job and the price, the attendance was very friendly I will be coming back.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/28/2018 03:34 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Fort Washington, MD

2016 Hyundai Tucson

11/25/2018

Service Type: Repair

Verified Customer

Category: Service

Excellent Service

I didn't wait long and the work is excellent.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/26/2018 03:14 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

GF

Georgie F.

Greater Landover, MD

2017 Hyundai Tucson

11/24/2018

Service Type: Maintenance

Verified Customer

Category: Service

Service

My service person is very personal and I like that.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/26/2018 03:15 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

AM

Arminta M.

Fort Washington, MD

2015 Hyundai Sonata

11/24/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great service

It’s always a great experience when I’m there. My service advisor Sean is always super helpful and keeps me updated every step of the way. So great fun for good service!

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/26/2018 03:09 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Upper Marlboro, MD

2013 Hyundai Sonata

11/24/2018

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Service(s) Always

The best Hyundai dealership in the metro DC region.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/26/2018 03:08 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

KT

Katrina T.

Washington, DC

2016 Hyundai Elantra

11/21/2018

Service Type: Repair

Verified Customer

Category: Service

Great

Always go here for everything.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/26/2018 03:05 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

GP

Gail P.

Upper Marlboro, MD

2013 Hyundai Santa Fe S

11/18/2018

Service Type: Maintenance

Verified Customer

Category: Service

Customer service

Sean, is the best! I think I'll wait for his desk from now on for each of my services.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/19/2018 02:51 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Cheltenham, MD

2018 Hyundai Elantra

11/18/2018

Service Type: Repair

Verified Customer

Category: Service

Great Service!

Great service. Will definitely return for my next service.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/28/2018 02:55 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

KW

Kenneth W.

Accokeek, MD

2017 Hyundai Sonata

11/17/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

I went in for an routine maintenance on Monday morning, by my surprise I had an Outstanding service advisor name Sean, who made my transition very easy and pleasant. It is always a pleasure coming to your location, because the Service Advisor's make you feel comfortable. Again, Thank You Sean for making my experience great. Although Dallas Cowboys will not go to the Super Bowl!

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/19/2018 02:51 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

CW

Crystal W.

Bowie, MD

2014 Hyundai Sonata

11/14/2018

Service Type: Repair

Verified Customer

Category: Service

I like the service and the location.

Sean is great.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/15/2018 03:16 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

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