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TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1052 reviews)
73

Reviews of Tyler Jorgensen

DD
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DIANE D.
Coeur D'Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
verified customerVerified Customer
Category: Service
Long time Tom Addis, Parker Toyota clients - First time Mike Ford
Tyler was helpful, courteous, answered questions, provided a stool to sit on (I'm temporarily injured, and he noticed), got another agent to help me so I didn't have to wait when I came back, etc.
Overall a positive experience -- seems like the tradition continues!
Thank you.
Recommended
Employees worked with
TJ
Tyler Jorgensen
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Verified Customer
Oldtown, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2018
verified customerVerified Customer
Category: Service
Great service.
They take care of our Ford vehicles, are courtious, pleasant, and helpful. The shop is clean, well organized, and the seem to be very efficient. I would recommend Parker Ford to anyone.
Recommended
Employees worked with
TJ
Tyler Jorgensen
DH
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DANIEL H.
Hauser, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
verified customerVerified Customer
Category: Service
Pleased
I'm always treated very well.
Recommended
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Greenacres, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
verified customerVerified Customer
Category: Service
Great Service
Friendly, helpful staff and work done in the time promised. Shuttle service to/from local resturant while work was being done.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JV
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JAMES V.
Spokane, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2018
verified customerVerified Customer
Category: Service
New truck oil leak challenge
The second visit solved the leaking oil problem on my new F-150. They researched again and replaced the PLASTIC oil drain plug.... This has so far stopped the drip. This took extra time as I waited but I believe it was worthwhile. The staff is polite and professional and offered a few perks for my trouble. Thank you to the service department! Maybe the designing engineers should be required to service vehicles in the shop for a week? It might solve some potential issues for all concerned.
Recommended
Employees worked with
TJ
Tyler Jorgensen
WH
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WAYNE H.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
verified customerVerified Customer
Category: Service
My visit
As always the staff was very nice & made me feel valued as a customer...Lou, shuttle drive is always very nice and pleasant
Recommended
Employees worked with
TJ
Tyler Jorgensen
CK
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CRAIG K.
Rathdrum, ID
Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2018
verified customerVerified Customer
Category: Service
New owner, new name.
Lots of changes , lots of new faces along with many familiar ones. The service department staff was going an extra mile to provide an excellent visit. My service was completed in the time promised which was half the estimate given at the time the appointment was made.

My only concern was with the "Next service due" sticker on my windshield which I believe to be about half the time/mileage normally called for by my vehicle health reports, but I need to research this as Ford has seen fit to discontinue my vehicle health report.. (Hybrid vehicle) oil changes not determined by odometer mileage. I am disappointed with Ford and confused at this time, but the sticker provided is clearly incorrect.
Recommended
Employees worked with
TJ
Tyler Jorgensen
CC
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CHRISTIANNE C.
Pasco, WA
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
verified customerVerified Customer
Category: Service
Friendly atmosphere. Curly genuine great guy
Easy atmosphere, customer comes first.
Recommended
Employees worked with
TJ
Tyler Jorgensen
FT
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FRANK T.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
verified customerVerified Customer
Category: Service
My truck
Love the service love the people
Recommended
Employees worked with
TJ
Tyler Jorgensen
BB
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BRIAN B.
Coeur D Alene, ID
Ford Explorer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2018
verified customerVerified Customer
Category: Service
SERVICE
It is my understanding the power sterring is electronic not hydrolic . If that is the case, the replacement of a circut board could prevent an accident, RATHER THAN scheduling and appointment 2 weeks out.
.
Not Recommended
Employees worked with
TJ
Tyler Jorgensen
MS
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MATTHEW S.
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
verified customerVerified Customer
Category: Service
Everyone
We love going here. We had a few miscommunication errors but the staff was always apologetic and fixed whatever the issue was. Very respectful and they listen. I love that they check everything to make sure it is running properly and let us know when things are getting close to needing to be replaced in our vehicle. Thank you for everything you guys do!
Recommended
Employees worked with
TJ
Tyler Jorgensen
KM
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KEVIN M.
Hayden, ID
Ford F-150
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/30/2018
verified customerVerified Customer
Category: Service
rock punctured tires
it took three visits to Parker to get this resolved, I had two flats up in the mountains, put the spare on first, plugged the second myself brought it Parker ford they plugged the first tire when I picked up up they didn't hear me about the second tire made a second appointment to repair the drivers rear,the woman in the service office said to have it there before 9 00 am , came in at 4 00 pm and it wasn't ready they were trying re plug a tire that I had to put two plugs in to get off the mountain because of size of the rip in the tire,waited until after 5 00 pm when they told it needed to be replaced , I brought it in the next day for replacement, I still have concerns if the first tire they plugged , it had A rock puncture threw the tire cords
Not Recommended
Employees worked with
TJ
Tyler Jorgensen
CW
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CRAIG W.
Hayden, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Rotate tires
Nice folks
..4.5 rating...finishef job 30 minutes later than PROMISED.
Recommended
Employees worked with
TJ
Tyler Jorgensen
DM
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DONNA M.
Priest River, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Great Service
I always experience excellent customer service at Parker. Cutomers are treated like royalty. I appreciate knowing that technicians will never suggest unnecessary repairs for my vehicle.Thanks Parker!!
Recommended
Employees worked with
TJ
Tyler Jorgensen
TS
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THOMAS S.
Blanchard, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Emergency averted!
While I was having routine maintenance done, a vehicle check found a axel seal leak that allowed a planned repair rather than an emergency repair.
Recommended
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Coeur D'Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Customer service
Friendly team.
Recommended
Employees worked with
TJ
Tyler Jorgensen
RF
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ROGER F.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
Category: Service
every one was great
tony morres was out standing. keep me in the loop of what was going on. every thing went so smooth. u get 6 stars. thank you.
Recommended
Employees worked with
TJ
Tyler Jorgensen
ES
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EVA S.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
The employees, especially Tara and Curley!
Mostly we come back because of the people we have dealt with. As I said above, Tara always remembers us and is just a naturally friendly young lady, and we will only buy vehicles from Curley, no B.S., honest and helpful and no pressure. We have dealt with some pushy sales people through the years, many of whom know less about the vehicles than we do.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JP
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JAMES P.
Post Falls, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
verified customerVerified Customer
Category: Service
Great Service
Professional and friendly staff. No complaints with the service provided.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JV
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JAMES V.
Spokane, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2018
verified customerVerified Customer
Category: Service
Oil change service
I would recommend this dealer. It would be nice if they washed your vehicle as other dealers do with service. The coupon for a free wash is nice but it is more time needed for me. They were fast and efficient. The staff made my grand daughter and I feel welcome.
Recommended
Employees worked with
TJ
Tyler Jorgensen
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