TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

MS
gravatar
MATTHEW S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
verified customerVerified Customer
Category: Service
Everyone
We love going here. We had a few miscommunication errors but the staff was always apologetic and fixed whatever the issue was. Very respectful and they listen. I love that they check everything to make sure it is running properly and let us know when things are getting close to needing to be replaced in our vehicle. Thank you for everything you guys do!
Recommended
Employees worked with

KM
gravatar
KEVIN M.
Hayden, ID
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/30/2018
verified customerVerified Customer
Category: Service
rock punctured tires
it took three visits to Parker to get this resolved, I had two flats up in the mountains, put the spare on first, plugged the second myself brought it Parker ford they plugged the first tire when I picked up up they didn't hear me about the second tire made a second appointment to repair the drivers rear,the woman in the service office said to have it there before 9 00 am , came in at 4 00 pm and it wasn't ready they were trying re plug a tire that I had to put two plugs in to get off the mountain because of size of the rip in the tire,waited until after 5 00 pm when they told it needed to be replaced , I brought it in the next day for replacement, I still have concerns if the first tire they plugged , it had A rock puncture threw the tire cords
Not Recommended
Employees worked with

CW
gravatar
CRAIG W.
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Rotate tires
Nice folks
..4.5 rating...finishef job 30 minutes later than PROMISED.
Recommended
Employees worked with

DM
gravatar
DONNA M.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Great Service
I always experience excellent customer service at Parker. Cutomers are treated like royalty. I appreciate knowing that technicians will never suggest unnecessary repairs for my vehicle.Thanks Parker!!
Recommended
Employees worked with

TS
gravatar
THOMAS S.
Blanchard, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Emergency averted!
While I was having routine maintenance done, a vehicle check found a axel seal leak that allowed a planned repair rather than an emergency repair.
Recommended
Employees worked with

Verified Customer
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Customer service
Friendly team.
Recommended
Employees worked with

RF
gravatar
ROGER F.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
Category: Service
every one was great
tony morres was out standing. keep me in the loop of what was going on. every thing went so smooth. u get 6 stars. thank you.
Recommended
Employees worked with

ES
gravatar
EVA S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
The employees, especially Tara and Curley!
Mostly we come back because of the people we have dealt with. As I said above, Tara always remembers us and is just a naturally friendly young lady, and we will only buy vehicles from Curley, no B.S., honest and helpful and no pressure. We have dealt with some pushy sales people through the years, many of whom know less about the vehicles than we do.
Recommended
Employees worked with

JP
gravatar
JAMES P.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
verified customerVerified Customer
Category: Service
Great Service
Professional and friendly staff. No complaints with the service provided.
Recommended
Employees worked with

JV
gravatar
JAMES V.
Spokane, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2018
verified customerVerified Customer
Category: Service
Oil change service
I would recommend this dealer. It would be nice if they washed your vehicle as other dealers do with service. The coupon for a free wash is nice but it is more time needed for me. They were fast and efficient. The staff made my grand daughter and I feel welcome.
Recommended
Employees worked with

MM
gravatar
MAGGIE M.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2018
verified customerVerified Customer
Category: Service
Wonderful service department
Pleasant waiting areas, good magazines, friendly and helpful staff. My service took even less time than promised. Very happy!
Recommended
Employees worked with

DK
gravatar
DAMON K.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
verified customerVerified Customer
Category: Service
Oil change
Good reliable service with professional and friendly people.
Recommended
Employees worked with

BP
gravatar
BETTYANN P.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
verified customerVerified Customer
Category: Service
Personal attention and recognition
Very considerate
Recommended
Employees worked with

Verified Customer
Coeur D'Alene, ID
MERC MONTGO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2018
verified customerVerified Customer
Category: Service
Fast service, great waiting area
Faster than estimated. Thorough inspection. Good feedback.
I wish you had retained your car wash facility on site. Was a long wait at the commercial facility where you gave the complementary wash card...
Recommended
Employees worked with

MM
gravatar
MICHAEL M.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
verified customerVerified Customer
Category: Service
Excellent Service
I was greeted as I entered the serviced area, went over paper work, pointed me to waiting room.
I really like the new waiting room, plenty of room.

When my service was complete, they called me and discussed future items such as tires and fuel filter.
Recommended
Employees worked with

MM
gravatar
MIKE M.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
verified customerVerified Customer
Category: Service
Excellent service.
I was running late but greeted warmly by the service department. Tyler, my service advisor, was friendly and helpful. The waiting area was clean and comfortable. Thank you.
Recommended
Employees worked with

JD
gravatar
JEANNIE D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
verified customerVerified Customer
Category: Service
Friendly service
I had to get oil changed on a rental car which completely bummed me out but having it done at Parker’s was easy. Not that I liked spending an hour of vacation there but Ryan was very friendly and the waiting area comfortable.
Recommended
Employees worked with

DW
gravatar
DWAIN W.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
verified customerVerified Customer
Category: Service
Friendly knowable people.
Service writer had all of the papers ready when I arrived for my appointment and greeted me by name. Work was completed at the time promised.
Recommended
Employees worked with

DH
gravatar
DANIEL H.
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
verified customerVerified Customer
Category: Service
One hour late.
My service appointment was for 2:00. I thought it was for 3:00. My mistake. They took me anyway and worked me in with no problem. I was out within 40 minutes. That's SERVICE! Thanks guys.
Recommended
Employees worked with

JW
gravatar
JOHN W.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
verified customerVerified Customer
Category: Service
Nice first experience
Friendly people
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.