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David Y.

Pewee Valley, KY

10/23/2021

Category: Sales

BUYER BEWARE

BUYER BEWARE On October the 16th I purchased a Used 2007 Pontiac Vibe from this dealership. Logan Foster was my Salesman and Brian Campbell was the sales Manager. While test driving this car I asked Logan Foster if this car had any leaks or if there were any issues. His answer was no there was nothing wrong with it and it had passed the rigorous service inspection that allowed this to be a car sold on the Dealership floor and not sent to auction. These cars sit very low to the ground and I was unable to get under it which caused me to ask the question of any leaks. Raising the hood the engine was quite dirty and I asked why it had not been cleaned. Logan's answer was that steam cleaning the engines in the past had resulted in misfires. The purchase was made and I drove the car back from Bloomington IN. to Louisville KY. Later I noticed a puddle of oil under the car. I was able to get under and found that the drip tray under the radiator was full of old black oil and it was overflowing from the tray. I cleaned it all out hoping that it was just a bad oil change. The next day after a 20 minute drive I found another puddle of oil under the car, the tray full again. I contacted Andy Mohr and reached Geremy George, New Car Sales Manager. After 4 days of him putting off a resolve and telling me He would contact his Superiors about it, he finally contacted me to tell me that his service department had qualified this car as a quality used car and that he had talked to Management. I was told there was nothing they would do. I asked if they would at least help with the repairs from a qualified Mechanic if it was found there was a prior oil leak. I was told no that the car was fine and what ever happened to it after I bought it was my fault. I am posting this review as a negative 100 STARS (sad they don't have that option) in the hopes that anyone doing business with this Dealership will take any future purchase to their qualified Mechanic since the "word" of Andy Mohr appears to mean nothing. I would hate to see anyone else fall victim to their poor business tactics and would suggest you take your business to an HONEST Dealership.

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