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Patterson's Service Station

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(387 Reviews)
-100
Write a Review
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Score Details

5 stars
92%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Serving Ithaca car owners for 70 years. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. Serving Ithaca car owners for 70 years. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(607) 273-0322
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
221 N Aurora St Ithaca, NY 14850-4303
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Patterson's Service Station's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(387 Reviews)
Write a Review
Recent Reviews
ED
gravatar
Emily D.
Ithaca, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2025
0
Overpriced, rude
I booked an oil change with Patterson's last week. During the time my car was at the shop they let me know that one of my lights on the back was out and offered to replace it. I said yes, thinking the cost would be worth the time it would take me to go buy the bulb and figure out how to install it. The oil change with the bulb replacement was $160. If that wasn't bad enough when I got home I realized the light on the back wasn't even installed properly. I went back to the shop to get it fixed, something that took 30 seconds. This was insane to me. A task that they initially billed .3 hours for to take 30 seconds to redo told me I was being exorbitantly overcharged. I was able to get a refund on the bulb but I feel as though they thought I wasn't smart and didn't understand I was being scammed.
Do not go to Patterson's! I will not be returning and nor should you !!
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