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Roadrunner Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,063 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
5
Total ReScores™
3.4
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We are your one stop shop for all of your auto repair and maintenance needs! We are your one stop shop for all of your auto repair and maintenance needs!

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(530) 272-8692
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
12555 Loma Rica Dr. Grass Valley, CA 95945
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Affiliations

Roadrunner Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,063 Reviews)
Write a Review
Recent Reviews
DF
gravatar
Dennis F.
Grass Valley, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2025
verified customerVerified Customer
10
Checking gas filler pipe
Somewhat of an emergency when I could not fill my gas tank, and Road Runner was able to schedule an appointment right away. Turned out not to be a problem (instead it was the pump nozzles at the filling station) but they provided me peace of mind
Brian H. from Roadrunner Automotive responded on 10/31/2025 08:26 AM

Thank you for the 5-star review! We’re so glad we could get you in quickly and help bring you some peace of mind. Even when it turns out not to be a vehicle issue, we’re always happy to check things out and make sure everything’s running as it should. We appreciate your trust in Roadrunner Automotive!

The Roadrunner Team
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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