business image

Roadrunner Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,088 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
5
Total ReScores
3.4
ReScore Average
93
Net Promoter Score ®

Business Details

About

We are your one stop shop for all of your auto repair and maintenance needs! We are your one stop shop for all of your auto repair and maintenance needs!

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(530) 272-8692

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
12555 Loma Rica Dr. Grass Valley, CA 95945

Affiliations

ASE
ASE - Master Certification
Smog Test - CA
Roadrunner Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,088 Reviews)

LJ
gravatar
Lorraine J.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2026
verified customerVerified Customer
10
Are they psychic?!?
I had been having a problem with my truck's batteries running down, but didn't mention it because I attributed the problem to not running the truck enough. Out of the blue, Dustin asked me if I was experiencing low battery problems. Shocked, I replied, "Yes!" He told me the issue was me leaving the fob in the truck full time, which forces systems to cycle all the time. Problem solved! I'm thinking he's a gearbox wizard... And as expected, Alisha was professional, friendly, and efficient as always...
Brian H. from Roadrunner Automotive responded on 04/21/2026 08:17 AM

That’s the kind of “mind reading” we’re more than happy to take credit for! Thank you so much for the fantastic review. Dustin definitely has a knack for connecting the dots (we’ve suspected a little wizardry ourselves), and we’re glad he could catch that sneaky battery drain before it turned into something bigger. We truly appreciate your kind words and your trust in us. Keeping everything running smoothly for you is always our goal. And if anything else pops up, you know where to find your friendly neighborhood “gearbox wizards!”

The Roadrunner Team
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