The serviceman was very helpful and knowledgeable of my vehicle. They took time to tell me what's goi
ng on with the vehicle and they are very very very helpful. I will tell everyone about this place lake road service. They are exceptional and helpful.
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As always when my vehicles are brought in for repair I expect honest information about the work that
is needed to repair my cars. Always getting a straight forward answer and explanation of why this work is needed.
Never an issue of being pressured to have work done. Always fast and reliable. Highly recommend.
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I called and was able to drop off my car within the hour for a/c issues. I was informed shortly after
on what was going on and given a quote. The issue was fixed and even with waiting for a piece to be ordered I got my car back on Monday (dropped off late Friday afternoon). Amazing service, great communication and affordable prices. Thank you!!
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I was recommended by a neighbor because the place I had been going to for many years closed. Kevin an
d his staff are fantastic, very trustworthy knowledgeable, do great work and fairly priced, I highly recommend for any type of service work?
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Drew and his team at Lacey Auto Care are always user friendly, efficient and thorough with their work
. Reliable auto repair and maintenance services at a reasonable cost.
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Went in for an oil change, was informed that there were issues with my brakes. I know nothing about c
ars, so Mike invited me into the garage to view first-hand what was going on, and what he and his team look for routinely. That's compassionate customer service!
Granted, this is about a year after someone crashed my car and I asked Mike to put it on his lift to tell me what I needed to restore safe driving. He could have rattled off a littany of work that would have padded the business nicely, but he didn't. He and I worked on a long-term service plan to keep my aging car in good health as long as possible.
I consider Mike a partner in keeping my car in good working order. He has more than adequately held up this arrangement over the years, and I'm grateful for it.
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