
Hello Derron, Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. Nothing is more important than the safety of Genesis guests, therefore we have forwarded your complaint to the appropriate department for further review and will have a case manager reach out to you. ^cc
Thank you, Andrew, for reaching out and sharing your concerns about your Genesis 2024 GV70. Our records indicate that you are already in contact with one of our Case Managers. Please continue to collaborate with your Case Manager to address your vehicle's concerns and the survey concerns you have highlighted. We appreciate your attention to this matter. Thank you. ^cc
Hello Teresa, We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information and feedback to the appropriate department.^cc