Thank you, Arthur, for taking the time to share your concerns with us regarding your Genesis GV70. We would like the opportunity to assist and encourage you to visit your local authorized Genesis Retailer. Please contact our Genesis Customer Care team at (844)-340-9741. A Case Manager would be more than happy to offer additional support in communicating with the retailer and would be glad to act as a liaison. Thank you. ^cc 

Thank you for reaching out, Nicholas. We’re so sorry to hear about your experience with more than one of our Retailers. Although each Genesis Retailer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. Please reach out to our Genesis Customer Care team at (844)-340-9741 if you require additional support in communicating with the retailer, our office will be glad to act as a liaison. Thank you. ^cc

Thank you for sharing your feedback on your Genesis 2025 GV70, Michael. We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you. ^cc