
Hello Tammy, Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. Our records show that your case has already been escalated to one of our case managers for assistance. We will request your case manager to connect with you for any additional support. Thank you.^cc
Thank you for reaching out, Charles. We appreciate your feedback regarding your 2025 Genesis GV70. Genesis values your opinion, and we appreciate you taking the time to contact us. We are very sorry to learn about your experience. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you. ^cc