2023 Genesis GV80

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(366 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.7
  • Features
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9.1
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Performance
  • Poor
    Fair
    Good
    Excellent
    9.1
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9.5
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(366 Reviews)

DG
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Debra G.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
Verified Review

Love my Genesis

Am very happy with my Genesis.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

PO
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Patrick O.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2025
Verified Review

Had to replace the transmission at 20,000 miles

After having the car towed in, it was kept for six weeks. No loaner was available.. I could not get a hold of anyone for Genesis to have it towed in. Of all the cars I have owned it the first car I had to replace transmission. I have owed several Hyundais in the past and have one other Hyundai now
    Value
  • 10
  • Build Quality
  • 6
  • Reliability
  • 6
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10
Genesis Motor America responded on 05/08/2025 07:23 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you.


VW
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Verna W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/07/2025
Verified Review

I wasn’t happy driving my vehicle 50 mi one way to have service done.

I will not buy another Genesis.
    Value
  • 6
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10
Genesis Motor America responded on 05/08/2025 06:39 AM

Thank you for reaching out to Genesis Motor America. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison.  We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

 


BW
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Bridget W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
Verified Review

Best vehicle I've ever had She is my lifetime achievement award.

Most comfortable car I've ever driven.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 10

CK
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Christian K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
Verified Review

not intersted in writting a book

not interested in writting a book
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 10

JR
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John R.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/07/2025
Verified Review

Comfortable smooth running vehicle

Very disappointed that Genesis removed the calendar on the dash and failed to replace it with nothing but a note that it wasn't available.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

KW
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Katheryn W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/07/2025
Verified Review

GV 89

I love the look of my GV80 but am disappointed with the road noise cancellation. The drive is good. I am thinking of trying the GV 80 coup.
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 8
  • Styling
  • 10

BB
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Brad B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Beauty on wheels

I can’t think of anything bad. Well, maybe the seats could be a little more comfortable.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10

JO
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Jeff O.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2025
Verified Review

Customer service is horrible. Vehicle was cheaply assembled.

Horrible customer service, we got a lemon & company would not correct it. We sold it & moved on to a Lincoln. Never want to work with Hyundai ever again.
    Value
  • 2
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 9
  • Fun
  • 2
  • Performance
  • 2
  • Comfort
  • 4
  • Styling
  • 8
Genesis Motor America responded on 05/07/2025 07:16 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you.


RB
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Ronald B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

Recurrent electronic misinformation

Overall a very good vehicle, but the electronic data has been a recurring problem. The video screen routinely tells me my car is in need of maintenance even though the dealer’s sticker says that is several thousand miles away. To make things worse no one was able to correct the problem.
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 8
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 10

SR
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Steven R.
2023 Genesis GV80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2025

Worst

Terrible car
    Value
  • 1
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 1
  • Interior
  • 1
  • Features
  • 1
  • Fun
  • 1
  • Performance
  • 1
  • Comfort
  • 1
  • Styling
  • 1

GF
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Griselda F.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/06/2025
Verified Review

Bad experience

Have alot problems with car and dealer never fine nothing wrong, we was so disappointed and get rid of the genesis.
    Value
  • 6
  • Build Quality
  • 8
  • Reliability
  • 2
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 2
  • Comfort
  • 9
  • Styling
  • 8
Genesis Motor America responded on 05/07/2025 07:01 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you.


AC
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Amy C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2025
Verified Review

Not worht the cost

I paid way to much for the car given its reliability. It was fun to drive and had all the bells and whistles. But when it start losing/using oil and the dealer couldn't tell me why I decided it wasn't worth the investment.
    Value
  • 6
  • Build Quality
  • 8
  • Reliability
  • 2
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 9
Genesis Motor America responded on 05/07/2025 06:54 AM

Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. We encourage you to contact our customer care team at (844) 340-9741 to discuss any ongoing concerns and for further support. Thank you


SR
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Steven R.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2025
Verified Review

Terrible worst vehicle I’ve ever owned

Worst vehicle I ever owned piece of garbage cost me
    Value
  • 1
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 1
  • Interior
  • 1
  • Features
  • 1
  • Fun
  • 1
  • Performance
  • 1
  • Comfort
  • 1
  • Styling
  • 1
Genesis Motor America responded on 05/07/2025 11:09 AM

We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Should you need any further assistance, please don't hesitate to reach out to our Customer Care team at (844)-340-9741.


CJ
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Carl J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

Nice ride - technology is not good

The vehicle is beautiful inside and out. The service is not good and you need to basically beg for a loaner when you need service . Service reps are not educated on the vehicle even though they are genesis service reps .
    Value
  • 7
  • Build Quality
  • 9
  • Reliability
  • 8
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 6
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 10

JH
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Joyce H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Very nice, but could improve a few items.

Passenger seat needs a memory and also massage like the driver seat. More head room for driver is possible.
    Value
  • 7
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 7
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 8
  • Styling
  • 9

SW
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Scott W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/06/2025
Verified Review

Service level poor, marketing a loaner/car to your home is a lie

Vehicle is good
    Value
  • 7
  • Build Quality
  • 8
  • Reliability
  • 8
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 8
  • Comfort
  • 8
  • Styling
  • 8
Genesis Motor America responded on 05/07/2025 06:51 AM

Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with your local retailer to address any vehicle concerns, we would like to encourage you to reach out to our Customer Care team at (844) 340-9741 for further support. Thank you.


MM
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Martha M.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Mi character is 100%

The Genesis is gorgeous easy to understand and manage and completely excellent driving it
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

AW
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Austin W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

My 2023 Genesis Review

I believe the car is a great car. The cons i see are 1) when i turn the car on it automatically come on at 72 degrees even if left at another degree. 2) After raising the temp to 82, the next setting is high. Other vehicles go from 82, 83 , 84 etc. 3) gas milage not great. Pros: great to drive, all the safety features, get met compliments on the style, dashboard is great, love the way you can change colors inside, front grille is stylist, good pick speed for the size. Like the was the door auto shut if someone does not shut them all the way and the app on the phone to control some feature in the vehicle like locking doors.
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 8
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 8
  • Styling
  • 9

GW
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GAYLON W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
Verified Review

Makes me feel a king

I call my Genesis a chariot because it makes me feel like a king. It's luxury at a non-luxurious price! A bargain for your money.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

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