Good car, but not quite what I expected
Overall, the car is good. It’s spacious, luxurious, and the built-in safety and driving assistance features are satisfying.
However, I noticed two issues from the very first day I took delivery: a noise at low speeds and a malfunctioning sunshade. Having to take the car in for repairs and drive a loaner just two days after purchase was a very disappointing experience. And the noise still comes up from time to time these days. Since it can’t be consistently reproduced, I haven’t been able to take it in for service.
The sunshade replacement, which was written up on the due bill, has been on backorder for nearly three months now, and I still haven’t been given any explanation for the delay.
It’s extremely disappointing that a car priced over $70,000 would be put together so sloppily. The dealer’s communication has done nothing to address my concerns either. This will be my last Genesis.