2025 Genesis GV80 Reviews - Verified Owners

TN

TERRY N.

2025 Genesis GV80

Verified Owner

09/05/2025

Verified Review

Riding On A Cloud

The GV80 handles like a dream and feels like we are riding on a cloud. The cabin is so so so quiet. Maneuverability and handling is outstanding. I can't say enough about the safety features.

Recommended

MM

Mallarie M.

2025 Genesis GV80

Verified Owner

09/04/2025

Verified Review

2025 GV80 Sets the Bar! Stellar Luxury and Performance!

The 2025 GV80 has a very sleek and stylish design, both interior and exterior! I love it so much. I get compliments everywhere I go!! The technology features are advanced and helpful. The digital key, Genesis app and Genesis Connected Services are life savers and such a convenience and luxury for the owner. The vehicle drives great!! I would recommend this vehicle

Recommended

RW

Russell W.

2025 Genesis GV80

Verified Owner

09/04/2025

Verified Review

Disappointed in my very first Genesis......

I really wanted to love my 2025 Genesis GV80 Prestige 3.5T. When I first picked it up and for the first month, I LOVED the car. But, then the morning of July 28, 2025 happened. It was on this date that I took my 2025 Genesis GV80 Prestige 3.5T to the car wash on my drive back from New York to Ohio because the GV80 was dirty. Then, after driving for an hour, all of a sudden, every single warning light lit up on the cluster, bells chiming and dinging, and the car went into "limp mode" and I was lucky that by the time this happened, I was only 20 mins from home and only 10 mins from my Genesis dealer, so I took it there. Well.... after spending 4 days at the dealer and with their techs in contact with Genesis engineering, it turns out that BOTH main wiring harnesses that run the length of the vehicle got a "water intrusion event" into the harness effectively shorting things out. That was back on July 28, 2025. It is now Thursday, Sep 4, 2025 that I write this and my GV80 is in repair because they need to wait for the parts, and THEN they will have to replace ALL the carpets in the vehicle, which may take 5 months (!) more because apparently only one company makes the carpets. SO... I contacted Genesis multiple times and they finally agreed to a buy back. This was good, except that when I tried to contact my salesperson at Genesis of Mentor, she was suddenly no longer employed. Then when asking to speak to the General Manager, I found that she, too, was no longer at Genesis of Mentor!!!! What the heck?! I finally was contacted by Genesis Consumer Affairs and was told that they would be "processing" my buyback and get back to me in another week with figures. Essentially, they will be taking my GV80 back and I will be getting a new GV80 (same model, same trim level). But... this will take some time. And even though I was told that I wouldn't have to reapply for my auto loan, but instead be responsible for any "adjustments in price between the two vehicles"... it just doesn't sit right with me. I mean, if I bought a Lamp from Target that was defective, I would return the lamp and get a new one. One would think that this would be the case with a brand, spanking new car?! But, nope. The buyback process is complex. AND... to beat everything...... I am making payments to Genesis Finance for a vehicle that I can't drive and haven't been able to drive for over a month! One would also think that Genesis would "extend the courtesy hand" and Genesis Finance would excuse my payments on the vehicle until I get the new one/replacement. That was not offered. SO... in summary.... I am NOT happy with Genesis. The vehicles are supposed to be top notch, bar none over all competition.... and yet for me a simple, regular car wash took the vehicle down. Is Genesis saying that we, the owners of their vehicles, cannot use a car wash?!?!? WHY did Genesis not use WATERPROOF connectors on such a strategic, key part as the wiring harness?!?? Oh, so many questions. Not enough answers. I wrote a real (no email, but actual paper) letter to the CEO, Randy Parker, and only received a secondary reply from the Consumer Affairs Specialist. I realize that Mr. Parker is extremely busy running Genesis of North America, but one would think that in my case, after spending over $83,000 on my GV80, that "died" from a car wash of all things, that Mr. Parker would extend a helping hand. It would be nice to know that Mr. Parker cares about the "little people" who buy his vehicles. Anyway.... the "jury is out" regarding my Genesis.... if/when I get the new, replacement vehicle, I can submit another review. As for this one.... I cannot really recommend in good conscience to buy a Genesis, since my experience as first time Genesis owner was poor at best.

Genesis Motor America responded on 09/04/2025 12:07 PM

Thank you, Russell, for reaching out and sharing your concerns about your Genesis 2025 GV80. Our records indicate that you are already in contact with one of our Case Managers. Please continue to collaborate with your Case Manager to address your vehicle's concerns and the survey concerns you have highlighted. We appreciate your attention to this matter. Thank you. ^cc

BK

Brian K.

2025 Genesis GV80

Verified Owner

09/04/2025

Verified Review

My GV 80

Love the car. Love the service Genesis provides.

Recommended

CM

Carl M.

2025 Genesis GV80

Verified Owner

09/03/2025

Verified Review

Enjoy every thing about the vehicle

Love everything about the vehicle

Recommended

RT

Randal T.

2025 Genesis GV80

Verified Owner

09/03/2025

Verified Review

Quiet and comfortable

Very nice ride and an interior to match.

Recommended

CD

Christine D.

2025 Genesis GV80

Verified Owner

09/03/2025

Verified Review

Love my GV80 Prestige!

This is the best vehicle I have ever owned. I love all the technology! It is simply a beautiful luxury car that I love to drive.

Recommended

NS

Nick S.

2025 Genesis GV80

Verified Owner

09/03/2025

Verified Review

Love this car so much...but so disappointed!

This is my 2nd GV80 prestige model. I had major issues on my first one (2021) with noise coming from under car which lasted close to 3 years. Genesis replaced transfer case and 3 differentials along with other things but I still continued to have issues. Genesis purchased that car back from me. I love this car so much that I decided to get into a 2025 model and to my surprise I am having the same exact issues as me first one. So far with less that 10K miles the dealer has replaced 2 rear differentials and other parts to try to correct the noise. Here we go again!

Genesis Motor America responded on 09/03/2025 12:54 PM

Thank you for reaching out, Nick, and sharing your concerns with us regarding your Genesis 2025 GV80. We are very sorry to learn about your experience. Please allow approximately 2 to 3 business days for contact from a Case Manager. Thank you. ^cc

JM

James M.

2025 Genesis GV80

Verified Owner

09/03/2025

Verified Review

GV80...Not as Great as Expected

While it is a nice car, there a several features which can be improved. See Summary below.

CA

Craig A.

2025 Genesis GV80

Verified Owner

09/02/2025

Verified Review

To many warnings

Genesis Motor America responded on 09/02/2025 07:56 AM

Thank you for sharing your feedback on your Genesis 2025 GV80, John. We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you. ^cc

EM

Erick M.

2025 Genesis GV80

Verified Owner

09/01/2025

Verified Review

Quality with some gaps

Overall, the car is good, but there are some issues such as engine response, paint, and other features that have not been properly fixed.

Genesis Motor America responded on 09/02/2025 07:49 AM

Thank you, Erick, for taking the time to share your concerns with us regarding your Genesis 2025 GV80. We would like the opportunity to assist and encourage you to visit your local authorized Genesis Retailer. Please contact our Genesis Customer Care team at (844)-340-9741. A Case Manager would be more than happy to offer additional support in communicating with the retailer and would be glad to act as a liaison. Thank you. ^cc

AL

Andrea L.

2025 Genesis GV80

Verified Owner

09/01/2025

Verified Review

Love It!

Enjoying our new ride!

Recommended