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SureCritic / Makes / Hyundai / IONIQ 5 / 2025

2025 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1667 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1667 Reviews)
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Reviews

MS
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Margret S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/27/2026
Verified Review

Scared the ICCU will fail, already had two 12V issues in first year

I love how the car looks and feels, and that it has physical buttons for seat heaters. However every single time I drive it I am scared the ICCU will fail and I’ll be stranded. I drive constantly looking for the safe place to pull over. I have already had two 12V battery issues within the first year, signs that the charge controller isn’t working properly. In addition, repeatedly trips the breaker on my home charger. The dealership won’t troubleshoot the issue because after the first 12V failure (at six months) I replaced it with an AGM since they are more resilient to charge level issues. The dealership said all the sensors and diagnostics rely on the characteristics of the OEM battery. So…we just wait for catastrophic failure. I never would have bought this car if I knew how unreliable it has been for so many people. The dealership had a significant backlog of people waiting over a month for the replacement ICCU to ship. It is too risky a purchase for my sense of safety and security. I made a mistake buying it.
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Hyundai Motor America responded on 02/27/2026 11:48 AM

Hello Margret, We apologize for the concerns you have experienced.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151  Thank you ^cc.
GS
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Geoff S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2026
Verified Review

battery has to be replaced after only 1300 miles

I love the ioniq5, except that the battery has to be replaced after less than 1300 miles, and it appears it will take at least a month to get that done
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Hyundai Motor America responded on 02/26/2026 01:03 PM

Hello Geoff, Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
BT
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Ben T.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2026
Verified Review

Great car, fun to drive. safety feature.

Great car overall. Comfortable and safe.
Recommended
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EM
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Edward M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2026
Verified Review

very happy with new EV

Very happy with whole experience except still mystified by electronic functions
Recommended
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JK
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John K.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2026
Verified Review

John's review

Great car, but he battery had to be replaced after 4000 miles.
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RC
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Roxanne C.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/24/2026
Verified Review

Ironiq 5

How ironiq that Hyundai has requested a survey, when they will provide no word on the expected return of my vehicle, which is currently not in use due to a defective and unsafe battery. My car is one year old, with only 6,800 miles and is completely out of commission with Hyundai corporate keeping their employees and consumers in the dark about when a safe battery will be available. Absolutely shameful and negligent. My case manager is nice enough to tell me there is no ETA on my battery. Stories are it could take 3-6 months! This is a known defect that Hyundai issued a Technical Bulletin in April 2025, yet no fix or relief to the consumer.
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Hyundai Motor America responded on 02/24/2026 01:39 PM

Hello Roxanne, We appreciate your feedback, please continue to work with your case manager. ^cc
KM
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Karl M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2026
Verified Review

Great Vehicle!

I’ve really enjoyed my 2025 ionic five SEL so far. The ride is amazing and the instant torque still makes me smile every time I drive. I wish I would’ve gone all the electric sooner. This is a very good car. No regrets here!
Recommended
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MM
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Matt M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2026
Verified Review

Love my Ioniq 5!

My 2025 Ioniq 5 is an absolute blast to drive. It handles and performs like a sports car, with all the luxury creature comforts. This is our 6th Hyundai and we are Hyundai drivers for life!
Recommended
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RP
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Ralph P.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/23/2026
Verified Review

Ironic 5

Poor on board and inaccurate programming. False notifications on service intervals. regularly resets settings on board without notifications.
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Hyundai Motor America responded on 02/23/2026 03:11 PM

Hello Ralph, thank you for your feedback regarding your 2025 Hyundai IONIQ 5. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you ^cc. 
MM
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MICHAEL M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2026
Verified Review

Excellent EV with Minor Software Quirks

The vehicle has been excellent overall. It’s smooth, efficient, quiet, and very comfortable to drive. Charging performance and real-world range have met expectations, and the overall build quality feels solid. It’s an easy car to live with day to day and makes commuting and longer trips enjoyable. There are a few minor software quirks, but nothing that outweighs the strengths of the vehicle. Overall, it’s a great EV and I’m very happy with it.
Recommended
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LC
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Leland C.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2026
Verified Review

Great space design on the inside and outside

I enjoy the speed, control and spacious interior.
Recommended
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AL
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Azucna L.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2026
Verified Review

First Excellent EV

This is my first Hyundai car and EV love it all, excellent mileage per charge. Drives smooth
Recommended
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RD
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Rick D.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/17/2026
Verified Review

good when it works

The vehicle was in need of a new HV battery since day 1, and out of commission for 3 months. So obviously reliability is really precarious. Additionally Hyundai did not do anything to make the process easier. They did procide a gas tucson, but did not provide any update on the process, and made the whole situation quite frustrating. The dealership was also useless and did not support the process after selling the vehicle to me.
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Hyundai Motor America responded on 02/17/2026 01:01 PM

Helo Rick, We appreciate your feedback, please continue to work with your case manager. ^cc
KH
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Kathy H.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2026
Verified Review

2025 Hyundai IONIQ 5

Great handling and accelerating electric vehicle to drive. Has a few issues to resolve with passenger door not opening from inside, left windshield wiper drag/long smudge streak issue, wider parking radius is a little difficult for me, requiring realigning to fit into a lot spot when there are other parked cars. Charging station Plug in requires several attempts before connected for charging for some unknown reason. Overall very enjoyable and fun to drive, and it’s uniquely beautiful.
Recommended
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RB
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Reed B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2026
Verified Review

Almost Perfect

I really love my Ioniq, but there are a bunch of small things that are annoying. For example, I can't set my regenerative braking so that it stays on the highest level. I have to reset it every time I start the car. The controls for the HVAC are also really hard to see sometimes because of glare. And keyless entry through my phone works like 90% of the time. Other than these small annoyances everything else about the car is great.
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MG
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Mark G.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/12/2026
Verified Review

Needs work

When we bought our new Ionic 5, we didn't notice that the driver's door didn't match smoothly at the seam with the rear door. We took the car in to the dealer to have the door repaired under warranty. It has been nearly a month since we took the car in and it is still not repaired. As part of the research into our problem, the dealer told us that many of the newer Ionic 5s were showing a similar issue. We went by the dealer and verified there were numerous cases of the problem. This leads to questions over quality control at the factory. If a door that everyone can see doesn't fit, what else is subpar, especially in places that aren't readily visible? We are disappointed. That said, we love the way the car drives and many other characteristics of the EV. The Hyundai warranty was one of the reasons we bought the car. Whether we can recommend the Ionic 5 will depend on the ability of the company to provide us with a car that meets the standard one expects with a new vehicle.
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Hyundai Motor America responded on 02/12/2026 04:03 PM

Mark, thank you for your feedback regarding your 2025 Hyundai IONIQ 5. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you ^cc. 
SF
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Sara F.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2026
Verified Review

No problems so far

Great car. The only downside is charging time and that it's pricey compared to gas vehicles. I am saving some money on gas, but also the electricity is costing more than I expected. Rated value lower as I'm not sure the additional $20k or so over the cost of a gas vehicle adds up to the savings on gas.
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BB
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Brian B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2026
Verified Review

Dead after only 3 months

ICCU failure after only 3 months. Apparently this seems to be a common failure on these cars. To make matters worse, AAA couldn't tow a car with a dead battery, and Hyundai has NO ETA on replacement part after 3 weeks so far (people on facebook say 6-12 weeks is common).
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Hyundai Motor America responded on 02/11/2026 03:22 PM

Thank you for sharing your feedback on your 2025 Hyundai IONIQ 5. Your comments have been sent to your case manager for review. Your assigned Specialist will be in touch with you to discuss your concerns further. ^cc
RB
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Randy B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2026
Verified Review

Very happy so far.

The car has exceeded our expectations.
Recommended
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IA
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Israel A.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2026
Verified Review

Super great besides one thing

Overall this is a great ev. Good mileage, good sound, heated seats the whole thing. However as a mother, having no button for the trunk on the key fob, nor having no hands tech to open the trunk really kills it for me sometimes.
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