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SureCritic / Makes / Hyundai / Santa Fe Hybrid / 2023

2023 Hyundai Santa Fe Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1020 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1020 Reviews)
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Reviews

DB
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Daniel B.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2025
Verified Review

My experience was not good

From the dealership’s sales to service, not a good experience on all 3 vehicles purchased. Will not return to Hyundai anytime soon
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Hyundai Motor America responded on 05/06/2025 03:21 PM

Hello Daniel, we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc
MC
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Marci C.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
Verified Review

Fun to drive with luxury feel

I can’t believe I have purchased a Hyundai before. Great value m, solidly built and comfortable
Recommended
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EG
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Edgar G.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Great ride

Perfect size , excellent fuel economy, very quiet ride and corporate as well
Recommended
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JE
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Jeffrey E.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Car doesn't remember preferences, car hesitates when accelerating

Gas economy for hybrid not any better than some 6 cylinder non hybrid
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GG
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Gary G.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2025
Verified Review

Its ok but some stuff needs work.

Good drive-ability. Engine is noisy. Heater is poor. Good thing they included seat warmers. Some of the software needs improvement. It is clumsy sometimes when starting to move. The radio/media/navigation device is not good even after multiple software updates. I have gotten the same recall notice 4 times although I have had it in for this recall at least four times and each time the dealers said it was done. I even called Hyundai to ask that they stop notifying me, was told they would. Nope. My vehicle doesn't even have the trailer hitch but Hyundai doesn't know that? The emergency crash avoidance system reacts sometimes to no real danger but better to err on the safe side I guess. The solution to a flat tire is comical. It doesn't work ( the wrecker driver laughed and said that it rarely does), and what's more none of the dealers carry the fix a flat stuff that should be replaced when they repair the tire. So i am driving it with no solution for a flat tire. I guess you guys will be towing it again if I have another flat. And the dealer lied to me and told me that the flat stuff damaged the sensor. They tried to bill me $300 for parts and labor to replace a $30 part, until I showed them the instructions in the owners manual describing how to use it. And pointed out the stuff was supplied by Hyundai with a new car. Nice try Chantilly Hyundai. Guess who will never see my car again? Have a procedure for a flat tire that the dealer must follow and make sure they carry the stuff. Please give me back a spare and a jack. Does anyone know if a spare from an old Santa-Fe will fit?
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Hyundai Motor America responded on 04/30/2025 12:26 PM

Hello Gary. Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
DG
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David G.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Looks great, runs great and has a luxurious ride and great seats

Great to look at. Very smooth ride. Great sound system. Good technology.
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BM
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Bill M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

The vehicle is amazing!

The 2023 Santa Fe hybrid is a strong, comfortable and efficient car. Very fun to drive!
Recommended
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GR
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George R.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

very good fuel economy, ride and room

very good furl economy, ride and room
Recommended
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MM
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Marisa M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Nice but could be better

Overall nice to drive, don’t like the tone when in reverse, too many buttons to remember what they do Good warranty, hybrid mileage could be better
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EE
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Edward E.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
Verified Review

Nothing but happy, other than the spare tyre

I would buy/lease again
Recommended
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JY
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Jay Y.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2025
Verified Review

Overall good with a few annoying features

Quiet, comfortable, good tech overall, right sized for my family of three. Some annoying features are detailed below. Safety features are pretty good. Tech features and entertainment are mostly good.
Recommended
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GR
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Guylaine R.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/26/2025
Verified Review

Tech is slow

When changing gears you have to make sure it changes. The push button is sluggish. The tech is so slow. Car locks and unlocks and locks again. When you are close with the fob. So annoying Nice lane change safety features
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Hyundai Motor America responded on 04/26/2025 11:14 AM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
GH
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Gene H.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
Verified Review

Great

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Recommended
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PR
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Patty R.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
Verified Review

Really 4.8 but I rounded up. Nice driving, smooth ride

Navigation is mediocre, not interactive ... I use Waze on my phone ... Had to change out radio/media screen thru dealership ... but mechanically sound, way prettier than new model & I would buy it again.
Recommended
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ZM
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Zachary M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
Verified Review

Quiet, smooth, great fuel economy

For its price, it's a great combination of quiet, smooth, practical, and comfortable. The transmission is frustrating and jerky. Interior quality is really good as are features and usability. Factory warranty was a really big factor in choosing this over other competitors
Recommended
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JE
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Jeff E.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
Verified Review

Hybrid version is an excellent all purpose vehicle

I have the base turbo hybrid model. It comes standard with a comprehensive set of features including driver assist safety equipment and navigation. Acceleration is much better than most hybrids. I like that it is the size of a 3 row SUV but with only 2 rows so there is ample back seat and cargo room.
Recommended
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KB
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Kenneth B.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
Verified Review

Very comfortable, quiet, fun-to-drive vehicle, with great technology.

Aside from review title above, biggest disappointment is the 1-2 second delay experienced when stepping on gas pedal immediately after a stop. This appears to be a characteristic of the hybrid model, and others have reported it online. Dealer says it is normal operation, but my experience with other hybrid auto brands indicates this is only Hyundai/Kia hybrid characteristic.
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TM
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Thomas M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
Verified Review

Classy and Comfortable

This is my first Hybrid and my first Hyundai. The car has been great so far. We’ve taken it on long trips and plenty of city driving as well. It feels like a more expensive car than it is. The ride is quiet and smooth, especially when the engine transitions from EV to engine mode. Passengers in the rear seats have loved the large moonroof. Overall I am very pleased with my Santa Fe.
Recommended
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KA
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Kathleen A.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
Verified Review

Santa Fe

Great car, just a little too big.
Recommended
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SG
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Stuart G.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
Verified Review

Better than we ever thought it would be

Enjoying everything about our 18 month old Santa Fe Limited. It's got luxury features and sophisticated, useful technology. The ride is more like a large sedan than like an SUV and we love that. We never thought we'd be using it for long trips in favor of our Lexus sedan, but it is more comfortable for lengthy and days long trips.
Recommended
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