Ronnie went above and beyond—great service from start to finish!
I’ve been a loyal Hyundai customer for years—this is actually my fourth Hyundai purchase. But when my new car’s sensor went out shortly after driving it off the lot, I was beyond frustrated. I felt defeated and honestly ready to part ways with the dealership altogether. I couldn’t believe I was already dealing with problems on a brand-new vehicle.
Then I met Ronnie.
From the moment I walked into the service department, he completely shifted my entire experience. He was calm, kind, and incredibly patient as I vented all my frustration. He didn’t dismiss my concerns or rush me through the process—he truly listened. Ronnie walked me through everything clearly, made sure I understood what was happening with my car, and most importantly, he made me feel like I mattered—not just as a customer, but as a person.
His professionalism, compassion, and genuine care are the only reasons I left that day feeling reassured instead of regretful. I came in angry and ready to say goodbye to Hyundai for good, but because of Ronnie, I will continue to be a loyal customer. He went above and beyond, and I truly cannot thank him enough.
If every service advisor handled their customers the way Ronnie does, the world would be a much better place. Give that man a raise—he earned it!
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