BP

Brent Parker

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(474 reviews)
77

KB
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KIRK B.
Otis Orchards, WA
Ford F250
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2023
verified customerVerified Customer
9
Category: Service
New tires
Called around several tire stores and mike white ford beat them all. Will always give them a call from now on.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/26/2023 11:36 AM

Kirk, thank you for entrusting us with your tire needs. We are pleased to have been able to provide you with quality service at a competitive price. We will continue to strive to meet all of your automotive needs.

Employees worked with

CM
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CAROLYN M.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2023
verified customerVerified Customer
7
Category: Service
Test drove a Bronco
Got our truck in for an oil change and had a very nice visit with Tyler in sales.
Employees worked with

TW
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TERRY W.
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2023
verified customerVerified Customer
9
Category: Service
Service Work
Took in for oil change and tire rotation. Performed service as requested. Asked about reset of the wrench light when it pops up for oil change due. The service writer and tech couldn’t explain and said next time it comes on swing by and they would show me how to reset.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/21/2023 10:32 AM

Thank you for bringing your vehicle into Mike White Ford of Coeur d'Alene for your oil change and tire rotation. We appreciate your business. We apologize that the service writer and tech weren't able to explain how to reset the wrench light. We want to ensure your vehicle is running at peak performance and will make sure you have the information you need in the future.

Employees worked with

DM
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DEVON M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
verified customerVerified Customer
10
Category: Service
Such friendly service!
I really appreciate how friendly and helpful the staff are here, and the waiting room is so nice!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/16/2023 09:25 PM

Thank you very much for the kind review, Devon! We at Mike White Ford of Coeur d'Alene are proud to have such a wonderful team of staff who make customer service their top priority. We also strive to make our waiting room a pleasant place to wait. We appreciate you taking the time to share your experience.

Employees worked with

LP
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LAVERNE P.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2023
verified customerVerified Customer
10
Category: Service
Oil change
As usual, good, prompt service. But the magazine selection sucks.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/14/2023 12:07 PM

Thank you for coming in and for your honest feedback. We value our customers and take these kinds of reviews to heart. We apologize for the lack of magazine selection and will work to improve it for your next visit.

Employees worked with

DW
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DAVID W.
Cocolalla, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2023
verified customerVerified Customer
10
Category: Service
Nice people
I bought my last 3 cars from there so I keep coming back because of the Ford guarantee and their good service!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/12/2023 11:07 AM

Thank you so much for your loyalty David! We are so proud to be able to provide you with quality Ford vehicles and excellent service, and we are glad that you are satisfied with your purchase. We look forward to continuing to provide you with a memorable car buying experience.

Employees worked with

JK
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john k.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2023
verified customerVerified Customer
10
Category: Service
Excellent service
This was a pleasent experience. Normally, going to a dealership is stressful, but i was in and out in resonable time.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/08/2023 10:48 AM

Thank you for the positive feedback, John! We are so glad to have provided you with a smooth and quick experience at Mike White Ford of Coeur d'Alene. We strive to make our customers feel comfortable and well taken care of and are happy you found that to be true.

Employees worked with

Verified Customer
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2023
verified customerVerified Customer
10
Category: Service
Smooth as always
We love working with Mike White Ford! Service dept. is great and always a smooth process!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/07/2023 12:30 PM

Thank you so much for your positive review! We are so glad you had a great experience working with us. We strive to provide excellent customer service and are so glad it was reflected in your visit. We look forward to working with you in the future.

Employees worked with

Verified Customer
Boise, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2023
verified customerVerified Customer
9
Category: Service
Truck oil change
efficicient & helpful, very happy
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/07/2023 12:30 PM

Thank you for the great review! We strive to ensure our customers have the best experience possible and it's very gratifying to hear that we achieved that. We look forward to continuing to offer our services to you.

Employees worked with

DW
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DONALD W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2023
verified customerVerified Customer
10
Category: Service
Great
Nice people and extra clean. A+A+A+
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/06/2023 12:50 PM

Thank you, Donald, for taking the time to share your positive experience with us! We take pride in providing an exceptional customer experience and we're so glad that you had a pleasant visit. We hope to serve you again soon!

Employees worked with

JB
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JASON B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2023
verified customerVerified Customer
10
Category: Service
Always easy
I’m always impressed whenever I’m here for service of any kind. They often recognize me although they see a lot of people and vehicles. They never push me towards junk I don’t need. Could not be happier with the service we have received here over the years on our vehicles.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/06/2023 12:49 PM

Thank you, Jason! We value your loyalty and it brings us joy to know that you've had a great experience with us. Our team works hard to ensure that we provide top-notch service and that your vehicle works at its best. We look forward to continuing to provide you with excellent service!

Employees worked with

WR
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WENDY R.
Coeur D Alene, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customerVerified Customer
9
Category: Service
Great service -
Was very happy with service - as usual
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:39 PM

Thank you so much for your loyalty, Wendy! We at Mike White Ford of Coeur d'Alene really appreciate it and strive to provide our customers with the highest level of service. We're glad we could meet your expectations once again.

Employees worked with

Verified Customer
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
10
Category: Service
Oil change.
I received an oil change and they were quick and easy to work with.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/31/2023 10:55 AM

Thank you for taking the time to write a review for us! We're glad to hear that your oil change was quick and easy. We strive to give our customers the best experience possible, so it's great to hear that we met your expectations.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
Category: Service
Oil change
Very hassle free and convenient.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/25/2023 08:24 AM

We are so pleased to hear that your experience was hassle free and convenient! We strive to provide the best service to our customers and it is very rewarding to hear that we exceeded your expectations. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

CR
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COLLEEN R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2023
verified customerVerified Customer
10
Category: Service
Professional
Always greeted with a smile and a professional manner ?
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:29 PM

Thank you for taking the time to share your experience at Mike White Ford of Coeur d'Alene. We appreciate your positive feedback and are glad to hear you were greeted with a smile and professional manner. Our team strives to provide a pleasant and helpful environment for our customers. We look forward to continuing to serve you.

Employees worked with

DD
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DAVID D.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2023
verified customerVerified Customer
10
Category: Service
Quick, comprehensive and polite.
Waited for the truck to be serviced. The facilities were excellent (coffee, water, etc.). Seating was above par.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:19 PM

Thank you for your kind review, David! We are so glad to hear that you enjoyed your experience with us. We strive to provide the best service and facilities for our customers, and we are glad that you felt comfortable while you waited.

Employees worked with

ME
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MAYTE E.
Hayden, ID
Ford E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
10
Category: Service
Pleasant and professional
Pleasant and professional Service Dept crew. They were quick, thorough, and ended being cheaper than originally quoted. A very nice experience.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your kind review, Mayte! We are so pleased to hear that you had a pleasant and professional experience with our Service Department. We strive to provide our customers with the best service possible, and it's great to hear that we exceeded your expectations. We appreciate your business and look forward to serving you again in the future.

Employees worked with

JT
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JEFFERY T.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
10
Category: Service
Oil change
As usual, the service was top notch. The job was done in less time than was estimated.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your continued loyalty, Jeffery! We are so pleased to hear that the service was top notch and that the job was completed in less time than estimated. We strive to provide the best service possible and are glad that we could exceed your expectations.

Employees worked with

WF
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WARREN F.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2023
verified customerVerified Customer
9
Category: Service
Ranger Pickup
Well done and quick
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/08/2023 11:51 AM

Thank you for your kind review, Warren! We are so pleased to hear that your experience with us was well done and quick. We strive to provide the best customer service and we are glad that we could meet your expectations. We look forward to seeing you again soon!

Employees worked with

JH
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JOSEPH H.
Colville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2023
verified customerVerified Customer
10
Category: Service
Excellent service
As It has been for the last 3+ years, service has been fast ,efficient and through. Service personnel are always polite and keep you informed of any additional items that may need to be serviced and the time and cost for these services. Great dealership.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/08/2023 11:53 AM

Thank you for your continued loyalty and support, Joseph! We are so pleased to hear that our service has been fast, efficient, and thorough. We strive to provide the best customer service and are glad that our service personnel have been polite and kept you informed. We appreciate your business!

Employees worked with
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