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Brent Parker

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(474 reviews)
77

Reviews of Brent Parker

Verified Customer
Coeur D Alene, ID
Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2023
verified customerVerified Customer
9
Category: Service
quick and easy
recommend
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/13/2023 04:31 PM

Anonymous, thank you for the positive review! We're glad that your experience with us was quick and easy. We hope to earn that 5th star on your next experience with us!

Employees worked with
BP
Brent Parker
PL
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PATRICK L.
Coeur D Alene, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2023
verified customerVerified Customer
10
Category: Service
Urgent, unscheduled repair
Mike White Ford service dept. was excellent in taking care of problem that just occurred.. When I called was offered immediate evaluation,,& thankfully they were able & willing to carry out immediate repair.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:52 PM

Patrick, thank you for your kind words. Vehicle emergencies are never fun, and we're glad that we were able to assist. Thank you for trusting the team at Mike White Ford of Coeur d'Alene!

Employees worked with
BP
Brent Parker
Verified Customer
Spokane, WA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2023
verified customerVerified Customer
10
Category: Service
Oil change
I came in for an oil change. When I called to set up an appointment they got me in the next day. Work was done quickly and out in good time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:49 PM

Anonymous, thank you for the 5 star review. We're so glad that your oil change was smooth and successful. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with
BP
Brent Parker
GA
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GEORGE A.
Rathdrum, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2023
verified customerVerified Customer
10
Category: Service
new tires and Ford recall service.
Friendly service as all ways, work completed on time as promised.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:48 PM

George, thank you for the 5 star review! Friendly and pleasant experiences are what we always strive for! Congratulations on the new tires! We look forward to serving you again at Mike White Ford of Coeur d'Alene!

Employees worked with
BP
Brent Parker
RK
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RAY K.
Rathdrum, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2023
verified customerVerified Customer
10
Category: Service
Service visit for my F350
As usual the crew at Mike White Ford treated me awesome. They always take great care of my vehicles.
Thanks!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:47 PM

Ray, thank you for the awesome review! We love taking care of your and your F350! We look forward to serving you again at Mike White Ford of Coeur d'Alene. 

Employees worked with
BP
Brent Parker
Verified Customer
Harrison, ID
Ford Expedition
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2023
verified customerVerified Customer
8
Category: Service
Good service
Service was good. Staff could definitely be more friendly in the service department. Sales department was very helpful.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:46 PM

Anonymous, thank you for the good reviews and good feedback! We will have a meeting with our team to make sure that we're consistently putting our best feet forward. Thank you for choosing Mike White Ford of Coeur d'Alene. 

Employees worked with
BP
Brent Parker
RW
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RHONDA W.
Spokane, WA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2023
verified customerVerified Customer
10
Category: Service
Awesome very nice people that work there
Awesome very kind people that work at Mike White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:45 PM

Rhonda, thank you for the awesome review! We're very proud of our team and will pass along your kind words! Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with
BP
Brent Parker
FH
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FREDERICK H.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2023
verified customerVerified Customer
10
Category: Service
Quick and easy
No fuss no muss.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:35 PM

Frederick, thank you for the 5 star review! Quick and easy is how we always hope for our service experiences to be described. We look forward to serving you again at Mike White Ford of Coeur d'Alene!

Employees worked with
BP
Brent Parker
RG
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RODNEY G.
Coeur D Alene, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2023
verified customerVerified Customer
10
Category: Service
Quick and simple
I called for an oil change. They had an appointment for me the next day for my super duty, rotated my tires, called me about an hour and a half after I dropped it off. Gave me a free wash at sqeakys. I trust them with my truck.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:34 PM

Rodney, we're so grateful that you chose to bring your F350 into us for an oil change! We promise to keep working hard for you at Mike White Ford of Coeur d'Alene. 

Employees worked with
BP
Brent Parker
Verified Customer
Rigby, ID
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2023
verified customerVerified Customer
8
Category: Service
Synthetic Oil Change and Service
Vehicle was immediately brought in at the appropriate time for my appointment. Staff was friendly and worked with me to solve all my questions with solutions that work in my world and schedule.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 11:17 AM

Anonymous, thank you for the 5 star review. We're so glad that you had such a positive experience with our team. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
ET
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ERIC T.
Post Falls, ID
Ford Bronco Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2023
verified customerVerified Customer
10
Category: Service
Fast & efficient
Surprised how fast they serviced my Bronco Sport! Maybe 40 minutes for oil, rotation, inspection, and a couple minor things. Plus it was easy to book service online.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 11:16 AM

Eric, thank you for the 5 star review! We aim to be both the best and fastest service around without compromising on quality! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
SC
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Scott C.
HAYDEN, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2023
verified customerVerified Customer
9
Category: Service
First time here - Great Job
Have been driving Fords for years and usually take advantage of “The Works” service. We just moved to the CDA area so had never been to Mike White Ford. Web site easy to make an appointment and appointments were available just a few days out. Arrived at the dealer and immediately greeted. I waited and vehicle was done a few minutes earlier than promised. Since they service all makes I have already made an appointment to get my Jeep serviced. Previous Ford dealer I went to did not give appointments for express service so this was really convenient.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 11:14 AM

Scott, welcome to the Mike White Ford family! We're so glad that you had such a pleasant experience with our team and look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
CG
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CATRINA G.
Post Falls, ID
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2023
verified customerVerified Customer
9
Category: Service
Oil change
Very prompt and helpful
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 11:11 AM

Catrina, thank you for the 5 star review. We will share your kind words with our team. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
PB
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PAUL B.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
10
Category: Service
Service request
Very friendly and great communication skills.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 09:25 AM

Paul, thank you for the 5 star review! We're so glad that you had such a pleasant experience with our team. We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
KE
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KEVIN E.
Hayden, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023
verified customerVerified Customer
10
Category: Service
great service
I have to say working with the service team at Mike White ford is pleasurable one . They always fit me in with timely service and answer all my questions and their prices are reasonable .
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/09/2023 09:23 AM

Kevin, thank you for the great review! We appreciate your kind words and will share them with our team. Thank you for trusting Mike White Ford!

Employees worked with
BP
Brent Parker
Verified Customer
Post Falls, ID
Ford Explorer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/06/2023
verified customerVerified Customer
10
Category: Service
Friendly staff, but had to make a return trip to correct glove box alignment
The service staff is always very nice! I needed to return the next day after noticing my glove box was not aligned properly. The cabin filter is located behind that area and so when it was checked, the service technician didn't realize the glove box was not put back in alignment. Thankfully it wasn't broken. It only took a few minutes to correct, but bummer I had to make another trip back the next day, a bit out of my way.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 09:21 AM

Anonymous, thank you for allowing us to reach out and make this right for you. We hope to earn back your trust moving forward. 

Employees worked with
BP
Brent Parker
JW
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JEROD W.
Saint Maries, ID
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2023
verified customerVerified Customer
10
Category: Service
Oil Change
My appointment was scheduled for 4:00 on a Friday. I arrived about 10 minutes early. They took me in when I arrived. The oil change took right about an hour like they stated it would. They did a multipoint inspection and rotated my tires. The price for all of this was cheaper than any other local large or small shop.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/31/2023 02:42 PM

Jerod, thank you for the outstanding review! Your oil change appointment sounds like it went perfectly to plan, which is what we always strive for! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
MC
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MICHAEL C.
Spokane, WA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2023
verified customerVerified Customer
10
Category: Service
Quick and polite
No high pressure sales tactics.
Polite.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/31/2023 02:41 PM

Michael, thank you for the kind review! High pressure tactics don't feel good on either end, so we prefer to treat our guests with respect. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
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Verified Customer
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2023
verified customerVerified Customer
10
Category: Service
Manager
Smooth and easy
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/31/2023 02:39 PM

Anonymous, thank you for the 5 star review! We hope that all experiences that you have with our team are smooth and easy!

Employees worked with
BP
Brent Parker
RG
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ROY G.
Spokane, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2023
verified customerVerified Customer
10
Category: Service
Excellent
Quick and efficient
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/26/2023 02:22 PM

Roy, thank you for the excellent review! We're grateful that you choose to come to Mike White Ford! We look forward to serving you again in the future.

Employees worked with
BP
Brent Parker
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