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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

CH
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Charles H.
Chandler, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario
The service folks and just everyone are pleasant
Recommended
Cara M. from San Tan Hyundai responded on 04/17/2018 09:52 AM

Charles,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit. We are here if you need anything! Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BN
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Betsy Van N.
Sun Lakes, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Coninues
We have had the car for 4 years and continue to have great service from Mario!!!!
Recommended
Cara M. from San Tan Hyundai responded on 04/16/2018 12:07 PM

Betsy,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Great service people, Mario is awesome, excellent dealership.
Recommended
Cara M. from San Tan Hyundai responded on 04/16/2018 12:01 PM

Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
IL
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Irma L.
Chandler, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Comfortable waiting area. Great service. My service advisor, Mario, is outstanding.
Recommended
Cara M. from San Tan Hyundai responded on 04/16/2018 11:46 AM

Irma,
Thank you for your feedback. We appreciate you recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ME
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Marc E.
Tempe, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service is quick, professional and staff remembers my name
Consistently professional
Recommended
Cara M. from San Tan Hyundai responded on 04/16/2018 09:28 AM

Marc,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PD
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Paula D.
Queen Creek, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership with excellent staff
Always trusted the sales team and the service advisors. Work explained and completed on time and as promised. Car cleaned and ready for pickup.
Recommended
Cara M. from San Tan Hyundai responded on 04/16/2018 09:25 AM

Paula,
Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SE
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Steven E.
Gilbert, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Didn’t have to wait that long
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/15/2018 06:28 AM

Good morning.  We appreciate you responding to our survey and we look forward to seeing you next time.  Have a great weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JK
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James K.
Gilbert, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
I would HIGHLY recommend San Tan Hyundai for your car's service and maintenance needs. Their entire service staff is very friendly and knowledgeable. My service advisor, Mario, took the time to explain everything that was serviced and was very helpful.
Thank you, Rick S.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/15/2018 06:23 AM

Good morning.  We appreciate you taking the time to fill out our survey with such great comments.  We are so happy that you are part of the San Tan Hyundai family. We look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
I appreciate the fact that they are honest and do not try to sell me any service that I don't need!
Recommended
Cara M. from San Tan Hyundai responded on 04/13/2018 02:43 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JK
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Joy K.
Chandler, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service ! Service ! Service ! From Mario ! Mario ! Mario !
Mario's attention to detail, follow thru, knowledge, & just plain friendliness is what draws us to him time after time. We are on our 4th Hyundai, first Tucson, and love your product, dealership & MARIO !!!
Recommended
Cara M. from San Tan Hyundai responded on 04/13/2018 02:02 PM

Joy,
Thank you for your feedback. We appreciate you recognizing Mario for the wonderful job he does! We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MP
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Misty P.
San Tan Valley, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Wonderful service
Recommended
Cara M. from San Tan Hyundai responded on 04/13/2018 10:10 AM

Misty,
Thank you for your response! We appreciate you and your business. We are here if you need anything. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DD
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Debbie D.
Queen Creek, AZ
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile
I was greeted by the service writer as soon as I entered the service area and he knew my name. He explained the service including the cost and an estimated time the service would take. The lounge area was very nice and comfortable. Pleasant first visit to San Tan Hyundai service department, will continue to come back.
Recommended
Cara M. from San Tan Hyundai responded on 04/13/2018 09:53 AM

Debbie,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Vehicle Service
Great customer service from my advisor Mario. Feel comfortable with his recommendations for service required.
Recommended
Cara M. from San Tan Hyundai responded on 04/12/2018 01:57 PM

Thank you for your feedback and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
San Tan Valley, AZ
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another good experience
Brought car in for an oil change. In and out in a reasonable amount of time. No complaints!
Recommended
Cara M. from San Tan Hyundai responded on 04/12/2018 09:43 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SM
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Sabine M.
Chandler, AZ
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario took care of everything I needed. Great facility. Definitely would recommend
Recommended
Cara M. from San Tan Hyundai responded on 04/12/2018 09:21 AM

Sabine,
Thank you for your feedback. We appreciate you recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GR
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Gary R.
Chandler, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great and timely service
Even though I didn't have an appointment and expected to wait for 2-3 hours on a busy Friday, Mario Macias and the tech's got me in and out in around an hour. I barely had time to finish my popcorn!
Recommended
Cara M. from San Tan Hyundai responded on 04/11/2018 01:20 PM

Gary,
Thank you for your feedback. We are glad to hear Mario was able to get you in and out so quick! We appreciate you. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Always good service and friendly people.
Recommended
Cara M. from San Tan Hyundai responded on 04/11/2018 09:07 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LW
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Larry W.
Chandler, AZ
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
About what I expected but there were communication issues
Service was OK but was frustrated with some communication issues
Recommended
Cara M. from San Tan Hyundai responded on 04/10/2018 10:56 AM

Larry,
Thank you for your honest feedback. I apologize that we did not meet your expectations. We do appreciate you and your business. If you would like to discuss the miscommunication further you may reach me at 480-517-5237 or the service director at 480-517-5230. We hope you have a wonderful day.

Best regards,
Cara
 

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DR
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David R.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I always have great service and comfortable waiting room.
Recommended
Cara M. from San Tan Hyundai responded on 04/10/2018 07:45 AM

David,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DC
gravatar
Daniel C.
San Tan Valley, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, friendly service
The initial greeting upon arrival, the fastness that my service manager came out and discussed what I wanted done and the cost of those services.
Finally, no surprises at the end.
Recommended
Cara M. from San Tan Hyundai responded on 04/09/2018 08:50 AM

Daniel,
Thank you so much for your response. We are pleased to hear of your wonderful experience. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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