MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

LC
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Lailani C.
Gilbert, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
Excellently
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/07/2018 07:19 AM

Good morning.  Thank you for the excellent feedback.  We appreciate it and we look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
amazing service advisor
Mario is amazing as always! Beyond 5 stars!
Recommended
Cara M. from San Tan Hyundai responded on 04/06/2018 03:07 PM

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JJ
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Jorge J.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Close to home/ friendly people and fast service.
Recommended
Cara M. from San Tan Hyundai responded on 04/05/2018 01:06 PM

Jorge,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit. 

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MB
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Miriam B.
Eloy, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
appreciation
Mario is helpful and always available with my questions...
Recommended
Cara M. from San Tan Hyundai responded on 04/05/2018 08:51 AM

Miriam,
Thank you for your feedback and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Arizona
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Very friendly and helpful!
Recommended
Cara M. from San Tan Hyundai responded on 04/04/2018 08:26 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

TS
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Tyler S.
Mesa, AZ
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Excellent service
Recommended
Cara M. from San Tan Hyundai responded on 04/03/2018 01:30 PM

Tyler,
Thank you so much for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

SG
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Shawn G.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Have always brought my Santa Fe to San Tan Hyundai. Service agent Mario is very professional and knowledgable in helping with any issues you may have. Highly recommend??
Recommended
Cara M. from San Tan Hyundai responded on 04/03/2018 12:25 PM

Shawn,
Thank you for your feedback. We aprpeciate you recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DB
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Dennis B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Quality and individual Service
Recommended
Cara M. from San Tan Hyundai responded on 04/03/2018 09:25 AM

Dennis,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

VS
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Vicki S.
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Mario is great! Great customer service.
Recommended
Cara M. from San Tan Hyundai responded on 04/03/2018 09:24 AM

Vicki,
Thank you for your feedback and for recognizing Mario! We are here if you need anything. Have a great day! 

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

VL
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Valerie L.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
outstanding
Very satisfied with their service
Recommended
Cara M. from San Tan Hyundai responded on 04/02/2018 09:29 AM

Valerie,
Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JW
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Judith W.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They Care and Aim to Please
Have been going to San Tan Hyundai for 11 years to get my vehicle (Santa Fe) serviced. Always been happy with prompt, efficient service and good communication. Usually work with Mario, who takes good care of us.
Recommended
Cara M. from San Tan Hyundai responded on 04/02/2018 08:56 AM

Judith,
Thank you for your response and for recognizing Mario. I'm very glad to hear you had a good experience. We appreciate your continued loyalty. We are here if you need anything. Have a great day!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

AB
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Alexandra B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always excellent service
Always excellent service - Thank you Mario Macias
Recommended
Cara M. from San Tan Hyundai responded on 04/02/2018 08:40 AM

Alexandra,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

TC
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Traca C.
Apache Junction, AZ
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
outstanding
The service dept at SanTan Hyundai is great. They are very knowledgeable and professional.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/31/2018 01:09 PM

Good afternoon.  We appreciate you filling out our survey with the outstanding comments.  We can't wait to see you next time!

Robert Bullard
Parts and Service Director
(480) 517-5230

RT
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Robert T.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Bring my car there fir maintenance. Great service. Never fails.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/31/2018 01:08 PM

Good afternoon.  We appreciate the great comments.  Thank you for being part of the San Tan Hyundai family.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

CK
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C K.
Chandler, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
C.J.
Excellent service as always, picked up a nail in tire. They were very busy but got me in Mario Macais and it was worked in and left in a reasonable amount of time with the tire no longer leaking air but still usable. Thank you Mario.
Recommended
Cara M. from San Tan Hyundai responded on 03/30/2018 03:17 PM

C.J,
Thank you for your feedback. We appreciate you recognizing Mario. We appreciate you and your business! Have a wonderful Easter. 

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
....
.......
Recommended
Cara M. from San Tan Hyundai responded on 03/30/2018 10:21 AM

Thank you so much for your five star review! We look forward to helping you again! 

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JB
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John B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai service
Received requested appointment time for LOF and decided to have 3 other items serviced while there. Very surprised that the service requested was completed in a timely manner and service advisor Mario kept me updated on progress
Recommended
Cara M. from San Tan Hyundai responded on 03/30/2018 08:57 AM

John,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

NR
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Nannette R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent maintenance check
Excellent customer service and I appreciate the updates throughout the service process.
Recommended
Cara M. from San Tan Hyundai responded on 03/29/2018 09:27 AM

Nannette,
Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MP
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Martha P.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Mario provides excellent customer service in a timely manner. He knows what needs to be done and gets in done!
Recommended
Cara M. from San Tan Hyundai responded on 03/28/2018 09:52 AM

Martha,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

PC
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Patricia C.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE
Very professional, friendly, excellent service!
Recommended
Cara M. from San Tan Hyundai responded on 03/28/2018 09:50 AM

Patricia,
Thank you for your feedback. We appreciate you and your business! We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
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