SG

Samantha Giddens

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1172 reviews)
75

BT
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Barbara T.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
There's No Place Like Home
Clean, organized and helpful. Good place to wait with coffee, water, etc
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 01/04/2017 05:40 AM

Thank you for your rating and review. We appreciate your business and thank you for continuing to come to Lakeland Hyundai Service for your needs.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

CM
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Cornesia M.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Been coming her for almost 5 Years, I have no problems
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 01/04/2017 05:37 AM

Thank you for your rating and review. We certainly appreciate your return business and for being such a loyal customer.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

CT
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Christine T.
Plant City, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a great experience
Very professional job, staff is always friendly.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 01/02/2017 02:21 PM

Thank you for your rating and review. We truly appreciate your business and thank you for the kind words. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

TG
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Thomas G.
Mulberry, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great staff
back again
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 01/02/2017 02:21 PM

Thank you for your rating and review - and thank you for coming back to Lakeland Hyundai. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

PK
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Paul K.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
Quick service, got me in right away for an oil change.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 01/02/2017 08:27 AM

Thank you for your rating and review. We try to accommodate everyone quickly with good service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

Verified Customer
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
serivce
Friendly
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 01/02/2017 08:25 AM

Thank you for your rating and review. We strive for friendly service.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

DP
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Your desire to provide high class service.
Quite pleasfd
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/30/2016 12:38 PM

Thank you for your rating and review. We strive every day to provide great service - thank you for noticing! If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

JW
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service +
I like to go to Lakeland Hyundai for my Elantra upkeep. It's close to home, they always top off fluids and keep tire air pressure at proper levels, and wash and vacuum the vehicle.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/30/2016 12:40 PM

Thank you for your rating and review. It's comforting knowing you can rely on certain things and vehicle maintenance and service is one of them. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

BC
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Bonita C.
Haines City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The work was done in a timely manner and everything explained to me. The waiting lounge was pleasent with comfortable chairs and a quiet atmosphere with coffee and pastries. It was an overall positive experience for me.
Yes, I would recommend this business for a friend.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/28/2016 06:15 AM

Thank you for your rating and review. We appreciate your business and thank yo for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

MJ
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Melissa J.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly
Always friendly and timely
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/26/2016 02:00 PM

Thank you for your rating and review. We think friendly is the best way to treat all of our customers. If we can do anything, please don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

PM
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Peggy M.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people
yes
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/26/2016 07:31 AM

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

Verified Customer
Lake Mary, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Experience
Recently had my car serviced at Lakeland Hyundai. Had an excellent time as the entire staff there were nice and helpful.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/23/2016 01:14 PM

Thank you for your rating and review.We're glad you enjoyed your experience and that our staff was able to meet your needs.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

MG
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Margaret G.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waiting room
Always do a great job.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/15/2016 07:27 AM

Thank you for your rating and review. We work hard for 'great' service with every customer. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

GH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Genesis Service
Outstanding in all respects. Samantha did a fine job in keeping me informed. She should be promoted into management.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/15/2016 07:26 AM

Thank you for your rating and review. Samantha does a great job and is deserving of all accolades. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

JH
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Jill H.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Lakeland Hyundai got me in quick for a problem I was having.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/15/2016 07:24 AM

Thank you for your rating and review. We are glad we could get you into service and solve your problem. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

CM
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Claudia M.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/15/2016 07:23 AM

Thank you for your rating and review. We can't ask for more than "excellent". If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

WP
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Wiley P.
Winter Haven, FL
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service
Great Staff
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/15/2016 07:19 AM

Thank you for your rating and review. We truly appreciate your business and kind words about our staff and service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

Verified Customer
Lakeland, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast fast fast
Good job
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/13/2016 01:30 PM

Thank you for your rating and review. If we could have done anytime differently during your last visit to make your experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

PS
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Unfailingly excellent!
Nothing to find fault with: Lakeland Hyundai provide a great service.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/13/2016 01:02 PM

Thank you for your rating and review. We truly appreciate you business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with

SR
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Satoria R.
Bartow, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
Yes
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 12/13/2016 01:22 PM

Thank you for your rating and review. We believe it helps to be friendly and polite with every customer - it's just a good way to do business. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
Employees worked with
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