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Ray's Import Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(687 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Welcome to Ray's Import Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Ray's Import Auto Repair Welcome to Ray's Import Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Ray's Import Auto Repair is family owned and operated. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 357-4002
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
932 C South Church St Smithfield, VA 23430
Get Directions

Affiliations

Ray's Import Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(687 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
State inspection
Fast availability for state inspection, easy to schedule. Fast service.
EW
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Eric W.
Smithfield, VA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great Service
Have started taking all my vehicles here for inspections.
SE
Stephen E.
Roanoke, VA
Ford Bronco
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
verified customerVerified Customer
9
Good
In and out
BY
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Bill Y.
Smithfield, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Ray’s Is Amazing!
As usual, they were thorough, transparent, with what needed to be done, and very fairly priced. This visit was concerning my adult daughter‘s car that means a lot to me for safety. They did a state inspection, complete transmission, fluid replacement, oil, change, tire, rotation, replace several burnt out lightbulbs, and most impressively restored my daughter’s headlights to like new condition.
The owners of this place take real pride and what they do.
If you live anywhere near Smithfield, Virginia, VIRGINIA, you would be a fool to take your car anywhere else.
Ray’s is amazing and SUPER Trustworthy!
VA
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Verbena A.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Verbena M. Askew
Very good and prompt service.
Most professional.
CT
Coleen T.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
friendly
Friendly on time service. Clean comfortable waiting room with coffee, TV, magazines, popcorn and bunnies!
JB
James B.
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Nice and professional
People were nice and helpful. In and out with my appointment. Will return for future work.
LB
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Linda B.
Smithfield, VA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
They provide quick and friendly service
Emily and the crew at Ray’s auto or exceptionally friendly and provide wonderful service. I would recommend them highly to anybody that needs their car repaired. Thank you, Linda.
MW
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Matthew W.
Smithfield, VA
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
It was great!!
Great service
PT
Patricia T.
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Had traction and ABS lights fixed
Excellent service, job well done!!! Differently will bring my car back when I need any service. Thanks again!
JK
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Jack K.
Smithfield, VA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Best auto service in our area!
Great people own & operate this local and established Auto Service business. Fair, honest & fast service. I’ve lived in the area for one year and used their services three times for Cadillac and BMW. I don’t live very far and they drove me home while my car was being serviced. I highly recommend Emily and her team. Jack K.
DM
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David M.
Smithfield, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
My visit on 5/7/25
Ray’s continues to impress. As with my previous experience everything was handled in an efficient and friendly manner. Their expanded shop and new waiting area makes the experience even better.
MW
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Matthew W.
Smithfield, VA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2025
verified customerVerified Customer
10
Truck repair
Everything was good
JB
Johnnie B.
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Quality sercice
Had two of my vehicles serviced. They were very punctual with the appointment time and kept me up to date with any changes without me having to call. The quality of work and service is something I will highly recommend to anyone. With the affordable prices, Ray’s has definitely gained a new customer! Thank you…
KW
Kahvorkian W.
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
9
Great job
Thanks for getting my wife in and out and very efficient on the inspection
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