business image

Rick's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5,141 Reviews)
94

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.7
ReScore Average
94
Net Promoter Score ®

Business Details

About

For 20 years, Rick’s Service Center has been a pillar of the community. We’re proud to donate a portion of our proceeds to many excellent local and national organizations like the Boys & Girls Club, Shriner's Club, and Douglass Cooperatives and we're committed to supporting our local schools with sponsorships. Each year, our business For 20 years, Rick’s Service Center has been a pillar of the community. We’re proud to donate a portion of our proceeds to many excellent local and national organizations like the Boys & Girls Club, Shriner's Club, and Douglass Cooperatives and we're committed to supporting our local schools with sponsorships. Each year, our business grows because of our wonderful community members, so it’s important to us to give back. ...more

Categories
Auto Repair, Import Auto Repair, Domestic Auto Repair
Contact
(865) 453-2915

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
400 Parkway Sevierville, TN 37862-3403

Affiliations

ASE
Rick's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5,141 Reviews)

LH
LENNY H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2026
verified customerVerified Customer
10
Awesome service and the way all businesses should operate.
An Ohio visitor here for the first time with family. Had a sudden oil leak that drained most of the oil in my SUV. Called and they were happy to help. One of the their employees offered to bring enough oil to me to get my engine running safely. Then I followed him to their location. Less than an hour and they had found pin hole leak in oil filter. They did full oil change and cabin filter change. Not much more than $100 for everything. Truly down home hospitality that you know someone is willing to help you through a challenge on a family vacation. We were back out sightseeing and having a great time. Could not have been more grateful for the service. Super friendly and trustworthy. More businesses should run this way.
Sincerely. LRH and family.
Rick B. from Rick's Service Center responded on 06/25/2026 09:43 AM

Thank you for the kind words and hope you enjoyed your visit.

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