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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1676 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1676 Reviews)
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Reviews

JT
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Jeffrey T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2025
Verified Review

Very good except for a few glitches/quality issues

Leased this new for 2 years/24,000 miles. High points are very solid feel (perhaps more so than the the 2015 Mercedes E Class I owned), and very comfortable seats. However, several other issues overshadowed this. It had a vibration in the steering wheel at highway speeds since the day I took delivery. Took it to my local tire shop (dealer is an hour away) to have tire balance checked, and it was fine. To be fair, I never raised the issue to the dealer. Beyond that, the rear hatch rattled incessantly. I took it to the dealer for this issue and they put felt behind the rear license plate, which did nothing. I finally figured out on my own that it was a result of the rubber bumpers on the inside of the liftgate being out of adjustment (they screw in and out to provide the proper clearance). I adjusted them and the rattle went away, but then it would return every few weeks and they needed to be adjusted again. Finally, the infotainment system was often maddening to operate. When the lease expired I switched to a 2026 Tesla Y. It took a few weeks to adjust to it, but it is a far superior vehicle.
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AM
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Anthony M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2025
Verified Review

Almost perfect

For the most part I have really enjoyed my Ioniq 5. It is so smooth to drive, and that pick-up is WOW! The tech features are top-notch. I get compliments on the car all the time. My biggest complaint is that the dealerships don't know how to service these cars. I have been dealing with an issue for over a year with my vehicle and STILL don't have a resolution. I have been to the dealership no less than 10 times to try and get the problem rectified. I get told so many times, "they never showed us how to fix these cars"
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CN
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Colin N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2025
Verified Review

Great Car but disappointed with updates

I love car and it fits our family really well. The cabin size and smooth ride is probably the best selling point. The software in the Ioniq 5 seems to be my biggest disappointment. I’m surprised that features like wireless airplay or CarPlay is gate kept to newer models. I’m also shocked at the lack of software updates and more particularly the features that are not being passed on to older models. It’s disappointing to see social media hyping newer features and then to learn it’s not being added to our car. When I look at competitors like Ford Mach E and see how often they are updating software for all model years not sure the most current it makes me want to switch brands. It’s also disappointing to learn that newer models get lifetime bluelink subscriptions for the first owner but ours will be limited to 3 years. This is kind of annoying to gate keep features like remote start behind a paywall. On that same regard not being able to turn on heated seats or steering wheel on lower models with bluelink is another annoyance.
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Hyundai Motor America responded on 10/22/2025 06:28 AM

Hey Colin, thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
TW
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Terry W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2025
Verified Review

Excellent Vehicle with some short comings

Pleased with the vehicle in every way but for two technical engineering choices: First the 12V Lead-Acid Battery that lead to a blown ACMU HV fuse during winter drive with front and rear defrost on at night. Service took almost 3 months in the shop to figure out a blown fuse. Discharge characteristics of lead-acid batteries are simply not compatible with EV systems. Replaced battery with $400 Lithium with Bluetooth status. No issues since. The cheap lead-acid battery I am sure has cost Hyundai millions in warranty repairs. Second the lack of rear window wiper. Purchased $500 aftermarket wiper system. Not cheap but important in New England weather. With these corrections to Hyundai Marketing and Engineering choices, it has become an ideal car for my family.
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MS
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Mary S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2025
Verified Review

Review of my Hyundai Ionic 5 2023

Most comfortable car I've ever been in. Love the safety features. But there are some quirks I could live without.
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BT
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Bryce T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2025
Verified Review

One of the best with some key improvements needed

Hyundai has created a wonderful EV that I believe will be an iconic EV of its time. Design, comfort and performance are wonderful. My family and friends constantly compliment and really enjoy my Ioniq 5. Safety and drive assist tech is wonderful. I really enjoy the regen paddles and how Hyundai handles those features. Hyundai used top tech for its battery leading to charging speed being close to unmatched in this price segment to this day. I also love the size and capability, the interior packaging is impressive and feels like a larger car inside than it looks. However, Hyundai needs serious software improvements. Their app is seriously behind other competitors (no outside of app shortcuts, Siri voice control or widgets and generally outdated design). The infotainment lacks key EV features like a pre-conditioning button, charge level control for routing and a useful Home Screen. I understand these have been addressed in future models but since this is software I don’t understand why these couldn’t be addressed in this model with an update. They delivered very minor updates to the infotainment over the 2 years I have owned it which is disappointing considering most of my complaints are software related (and very publicly aware online) and could have been fixed and this vehicle was advertised with OTA being a key feature. I really love my Ioniq 5 but I would love it even more with better software and a better app. Final minor complaint, allow ventilated seats on not the top trim. I would have gotten that option but it’s relegated to the top trims and that’s annoying considering I don’t need a glass roof, auto parking, or a rear view mirror camera but ventilated seats would improve my comfort a lot.
Recommended
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KL
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Katherine L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2025
Verified Review

Overall rating

Vehicle summary
Recommended
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BB
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Bruce B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2025
Verified Review

Hyundai Ioniq 5

Very good car
Recommended
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CL
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Cassidy L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

Love this car!

My ioniq5 is my second electric vehicle and I have been very satisfied. I love how it drives and how solid it feels. People who ride with me are impressed by the design, displays, and how much interior space there is.
Recommended
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LP
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Long P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

Lease

Car was great. Staff and end of lease sucked
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MM
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Mike M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

My Ionic 5

So far it has been better than I expected, and I expected a lot.
Recommended
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JP
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Joan P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

Love my Ioniq 5!

A very smart looking and well designed EV
Recommended
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AG
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Alan G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

Alan’s Ioniq 5

I love my Ioniq. 5.
Recommended
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SN
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Sandra N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

A solid and fun vehicle to drive. Amazed by the power and speed.

Have enjoyed this vehicle, using mostly for local travel but as a female in her 70’s, I have recently ventured out on trips of several 100 miles, especially since the Tesla network is available,
Recommended
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NJ
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Norman J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

23, ioniq5

Loved this car!
Recommended
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MP
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Marianne P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2025
Verified Review

Exceptional car

Beautiful design. Great tech. Very comfortable. Roomy. Great acceleration. Safety features.
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AB
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Anurag B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2025
Verified Review

My 2023 Ioniq 5

Runs good and enjoy driving it.
Recommended
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AB
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Amy B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2025
Verified Review

Enjoying car

One drawback: no rear wiper.
Recommended
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BG
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Barry G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2025
Verified Review

My First Electric

This is my first electric, and I love it. I have kids, and I could used some extra room, so I’ll upgrade to an Ioniq 9 at the end of my lease.
Recommended
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LF
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Lois F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2025
Verified Review

I upgraded to the 25

Needed a rearvwiper
Recommended
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