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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
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Reviews

DO
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Debra O.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2025
Verified Review

Ioniq 5

Love it- except infrastructure for charging still not great
Recommended
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JB
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James B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/23/2025
Verified Review

A Stunning Disappoinment

More trouble than we ever could have imagined
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Hyundai Motor America responded on 09/23/2025 12:12 PM

Hello James, Thank you for sharing your feedback regarding your vehicle. ^cc 
CL
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Carla L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2025
Verified Review

Nice Car

Overall I like the vehicle. It has been very reliable for the first 2 years. Please note that the #1 reason I purchased this car was that I had a 22 yo car that was requiring 10K plus work on it. It was also getting hard for me to get into. This car had a front door long enough to allow me to easily swing my bad leg into the car without contorting myself. Things I don't like about the vehicle: 1. I had to reset my computer. New screens came up and although I selected 90% for my charge limit, I get only 80/79%. It used to work. 2. I cannot reach the glove compartment from the driver seat. Some of that is disability but the other is that it is too far over and pushed too far to the front of the car. 3. The driver seat is not a comfortable as it could be. It seems to be designed for "racing", it is hard and cocoons you but it also doesn't let you reach the glove box. 4. The buttons and flaps all over the steering wheel. Geez Louise! You accidently hit one, everything changes and you have to stop on the side of the road to figure out how to fix it. The written manual SUCKS; light grey print, NEVER fully explains anything and the screens/titles never match what you have on your system. Why they hell would you want to look it up on your phone if you can read more than 200 words per minute? You spend more time scrolling than reading. 5. All they had was matte or regular black paint. I wanted something light colored. SIGH. This is a male thing. I am old and disabled. A car is just transportation to me at my age and I don't want to hand wash my car. I was going to get it repainted but with the current economy I am reluctant to do so. Still it was an emergency buy and I would do so again only I would go to a different dealer to get a non-matte finish! And I still hate the tires.
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NK
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Noreen K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2025
Verified Review

Well done

My best vehicle to date.
Recommended
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GR
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Gary R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2025
Verified Review

My IONIQ 5

Fabulous driving vehicle with smooth drive train.
Recommended
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SS
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Sundeep S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
Verified Review

It's great

I love it. it meets all my needs. The brakes squeak is my only complaint. The seats are not comfortable for very long car rides (i.e. more than 2 hours); and I'm thin (6 foot 155 lbs).
Recommended
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AA
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Alan A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
Verified Review

23 Ioniq 5 to 25 Ioniq 5

I liked the car well enough to lease another one!
Recommended
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DF
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Deborah F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
Verified Review

Review

Love the ride, features, and comfort.
Recommended
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MD
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Matthew D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2025
Verified Review

Range Impact and Dealership Honesty

I'd give 5 stars if EPA range was honest. I work in the car industry now so I get how it's listed but it needs to be listed similar to how it's done with MPG. Highway and city range. Regular customers are being lied to by dealerships saying 300 miles is the exact range no matter the conditions. Battery conditioning impacts the range significantly as well. Which steers customers away from EVs. I've helped sell multiple at my dealership because I'm honest with the customers and they respect that. Should be training employees and the standard should be honesty. Paint is another issue but that's been known for years. Other than that, overall really nice vehicle. I genuinely enjoy the ride, comfort, quality, and space. Charging speed was the main reason I went with it. Most EVs are still on 400v so it was a no brainer to go with something with 800v. If the range estimation is fixed accordingly then I'd probably feel inclined to rate 5 stars.
Recommended
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LS
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Laura S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
Verified Review

Great Electric Car

It's a great vehicle but could use a rear windshield wiper.
Recommended
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JP
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Jessica P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/22/2025
Verified Review

Decent Vehicle

Overall, the vehicle is very spacious super nice body however, the range is not that much and you will eventually encounter problems with the battery.
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Hyundai Motor America responded on 09/22/2025 02:07 PM

Hello Jessica,

Thank you for sharing your feedback on your 2023 Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
TA
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Thomas A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
Verified Review

Great useful vehicle

Fun and easy to own. Charging in my garage is most convenient and charging on the road has not been a problem.
Recommended
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PR
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Pierre R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
Verified Review

Great car

No issues, two years of great experience
Recommended
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AA
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Andreson A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/22/2025
Verified Review

Electrical problems

First year of usage the ICCU unit needed replacement. 2nd year twice left stranded with no electricity in the car whatsover. Twice towed finally battery replaced.
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Hyundai Motor America responded on 09/22/2025 12:37 PM

Hello Andreson, Thank you for sharing your feedback on your  2023 IONIQ 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
KS
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Kevin S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/22/2025
Verified Review

Great tech and styling. Mediocre build quality and reliability.

The whole reason I buy a NEW car is for RELIABILITY. I should NEVER be stranded on the side of the road in a dead 2 year old car. This was even worse. With the ICCU failure, the car suddenly bricked in the middle of the street (thankfully I wasn't on the highway). Without any power, I couldn't even put the car in NEUTRAL to push the car to the side of the road or turn on the hazard lights to warn people approaching at full speed to drive around my DEAD car. Unacceptable. They need to figure out a way for the hazard lights to work and the car to be able to be put in neutral when there is no electrical power. I had other minor build quality issues that made the car feel cheap to me. Still, I love the battery range 300 miles and the tech features like radar cruise control in stop-and-go traffic on LA freeways.
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Hyundai Motor America responded on 09/22/2025 12:10 PM

Hello Kevin,

We are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
MC
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Michael C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2025
Verified Review

Almost perfect

Great car but the ICCU issue was problematic.
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DL
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Dean L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
Verified Review

Not sure what you are waking

Great car - fun to drive.
Recommended
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MG
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Michelle G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2025
Verified Review

Other than the ICCU thing, I love this car

I gave the car five stars despite the fact that the ICCU has failed twice, in the hope that I can trust assurances that the problem has been fixed. I love everything else about the car: its range, handling, and comfort.
Recommended
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DR
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Duane R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2025
Verified Review

Excellent vehicle except for charging.

The car is great. I’m disappointed with the charging that is apparently limited to 6.8kW AC. The service at my local dealer is also sub-par.
Recommended
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ED
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Elona D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2025
Verified Review

Ioniq 5 fast charge

Love this car. Just need a new seat!
Recommended
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