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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1618 Reviews)
43%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1618 Reviews)
Write a Review

Reviews

LS
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Lisa S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Great Car

Very happy with the car
Recommended
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RF
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Rob F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Best car that checks *all* the boxes

Fantastic car! It looks small, but it's incredibly spacious inside. It's so responsive that it's changed how I drive- it's almost like zooming around on my motorcycle. Pretty comfortable as well- not quite luxury car territory, but it's not far off. Basically, it's a combination family vehicle, commuter car, economy car (very cheap to drive) and sports car, all in one.
Recommended
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RC
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Redge C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Great EV

After resolving ICCU issue, which was very frustrating, the car has been fantastic
Recommended
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DU
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David U.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Great car. Just a couple quirks.

We have really enjoyed this car. It is very smooth and quiet, and has been a great first EV for us. It charges fast and it easy to operate. The touch screen tech took a little getting used to The only qualms we have about it are small, and apparently have been fixed in the newer models. The lack of a rear windshield wiper is particularly problematic. Really wish that there was a retrofit for this. It can be a challenge in the winter not being able to see out your rear window without having to stop and wipe the window by hand. Also, the lack of wireless Android Auto is a little annoying. In the 2023 model, you can only use Android Auto by plugging your phone into the USB jack. Not an insurmountable thing, and apparently it has been fixed in the newer models. (Again, retrofit?) Otherwise, great car!
Recommended
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DH
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David H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/16/2025
Verified Review

Bad build quality broke down three times.

Will buy this again.
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Hyundai Motor America responded on 09/16/2025 06:53 AM

We are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5, David. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
RW
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Richard W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2025
Verified Review

Very unreliable

Over the past 7 months . Vehicle has been at dealership for repairs for 3 months . Currently there for 2 months with issues that the dealership can’t seem to repair or figure out
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Hyundai Motor America responded on 09/16/2025 07:01 AM

Thank you for sharing your concerns with us. A representative from our team will be in touch with you to investigate this further. ^cc
SS
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Stuart S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
Verified Review

2023 Ioniq 5

I love this car and enjoy driving it.
Recommended
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RP
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Richard P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2025
Verified Review

Very nice car but tons of software issues cause constant frustration.

There are countless software related issues we are constantly fighting. The automatic seat positioning from our profiles often move the seat backs to the wrong position and when that happens sometimes we lose the ability to position the seatback where we want it making driving unsafe. Sometimes we lose all of our radio presets. The algorithm for miles we can drive based on the current state of charge are constantly overstated by maybe 20%-30% so totally useless. The 12 volt battery only lasted 18 months and we had to replace it at out expense. The hyundai phone app often doesn't work.
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Hyundai Motor America responded on 09/16/2025 08:24 AM

Hey Richard, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
DS
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Diane S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
Verified Review

I love this car!

I haven't been to a gas station in 2 years. I plug my car into the garage once or twice a week and it charges up over night. I love how well it handles in snow. I live in Buffalo New York so snow is an issue. This car fits me. I am 5 foot nothing but can adjust the seat so I can see I love the heated seats, heated steering wheel and remote start heating (that Buffalo winter thing again) And... it looks cool, not frumpy
Recommended
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DM
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Douglas M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2025
Verified Review

Pretty nice so far

We've been left stranded once even after the car had been to the dealer for a software update which I believe was for the electrical system, specifically the 12v system. Then without warning, no start and no way to figure out what the problem was. I think the dealers should advise people of the potential problem so they can be aware and prepare for an easy fix. The easy fix was a very small portable 12v battery pack which provides enough power to get the 12v system working so you can "start" the car with the main battery. Other than that, we love it. I just can't give 5 stars to a new car that leaves us dead in the water with no idea why.
Recommended
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JS
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Jay S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
Verified Review

Loved this car, great performer

Great Car -24 month lease. Used the free Electrify America charging on a regular basis.
Recommended
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MC
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Mike C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2025
Verified Review

ioniq5

I hate being bothered with these reviews.
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HS
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Howard S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
Verified Review

Ioniq5 LTD - an amazing car

One of the best cars I have ever owned, fun to drive and works well.
Recommended
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HK
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Hugh K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2025
Verified Review

my Ioniq5

I love this car, but I have two beefs: 1) its mileage range is not great; 2) the seams between the doors allow a lot of dust and mud to collect when I'm driving on dusty or muddy roads. This second issue lowers the "build quality."
Recommended
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MG
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Michael G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
Verified Review

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    Value
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AJ
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Amy J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
Verified Review

I love my car!

The ride is nice, charges quickly, very roomy, great features. All around I am very happy with my purchase.
Recommended
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MW
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Martin W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2025
Verified Review

Great car other than some electrical issues and poor dashboard UI

Great car in most respects, with only issues being some random electrical issues resulting in charging stopping unexpectedly and other rarer minor glitches. Main design pet peev is that the dashboard display is badly designed such that your speed is displayed off to the side and hidden by steering wheel vs the empty centered area.
Recommended
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JZ
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John Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2025
Verified Review

Great car but not quite ready for prime time

Software and literature are not quite up to par
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TA
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Thomas A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2025
Verified Review

I enjoy every moment driving this fantastic car.

I love this car for it’s comforting, performance and economy.
Recommended
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BW
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Bruce W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2025
Verified Review

Great electric vehicle

Fun to drive, great battery range
Recommended
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