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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
43%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
Write a Review

Reviews

AH
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Arthur H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/02/2025
Verified Review

Great car with a fatal flaw

This is potentially the best value EV out there. A solid vehicle with great performance and comfort. So what's the problem? It has a fatal flaw that renders it unsellable. A major component, the ICCU, breaks much more than Hyundai is willing to admit. This can happen anywhere, anytime, on any highway, at any speed. When it happens, the vehicle shuts down. If you are near home you get it towed to a dealer at your own expense and then it sits there for 2 month waiting for a replacement part that has the same flaw as the one that just broke. If you are not near home you get it towed to the nearest dealer at your expense, find you way home at your expense and wait 2 months for wherever it is to get repaired which at that point you find your way there somehow and drive it home, hopefully without the ICCU failing again on the way home.
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Hyundai Motor America responded on 09/03/2025 06:25 AM

Hello Arthur, we are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
AS
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Ann S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/02/2025
Verified Review

Don't know what you mean with this

Somewhat disappointed. It was the first EV car we have owned. don't care for it.
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Hyundai Motor America responded on 09/03/2025 06:26 AM

Hey Ann, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
BS
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Brent S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2025
Verified Review

Overall good vehicle but issues as well.

Mostly has been a food vehicle but repetitive issues too
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NK
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Nick K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/02/2025
Verified Review

problems w/ the battery: Hyundai fails to fix despite multiple recalls

Quit slapping a Band-Aid on the battery issues. Shame on Hyundai. It looks like they’re just waiting for a class action lawsuit. The ICCU problems never go away, no matter how many times they pretend to “fix” them. Now some Ioniq 5's are just catching fire due to the faulty high voltage battery. FIX THE ISSUES!!! They advertised fast charging, yet you’re lucky to see more than 10 kW—and most of the time it drops to 6-8 kW. That’s not just misleading, it’s false advertising. On top of that, the car is a safety hazard. The rear window is useless in any kind of precipitation, yet Hyundai didn’t bother to include a wiper. The so-called “recall fix” for the rattling in the back? A joke—it still rattles nonstop. And Velcro to hold down the back mat? That’s not engineering, that’s laziness. Hyundai has cut corners everywhere, and it shows.
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Hyundai Motor America responded on 09/02/2025 02:23 PM

Hello NIck, Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 
EB
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Even B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2025
Verified Review

Love it

Drives great, responsive, well designed EXCEPT it needs a rear window wiper, badly. I regularly receive compliments on it from strangers.
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CB
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Catherine B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2025
Verified Review

Great car!

The car has performed very well. I’ve enjoyed driving it.
Recommended
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EN
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Eric N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2025
Verified Review

Pleased

Hate the light seats, always dirty looking. Hate no rear wiper.
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DS
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Douglas S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2025
Verified Review

A few things

Automatic door locks I find annoying at times and not able to turn off for passenger doors. Also when doors are unlocked it seems the handles are out. This advertises that car is unlocked and that is not always desirable. Sometimes want doors unlocked but not advertised that they are unlocked. Needs rear windshield wiper. Auto headlights bright is confusing and awkward. Needs to be simplified. Show headlights bright status on heads up. When in manual mode car should alert driver when “brights are on and should be off” inside heads up display. Add wireless CarPlay. Love the car otherwise. Interior rear cloth over speakers easily torn. Odd bubbling defect on door panels.
Recommended
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JF
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James F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2025
Verified Review

Could be better

Overall nice, but there were a number of impractical design decisions. See "Cons" section, below.
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RR
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Ryan R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2025
Verified Review

Overall a good car but not reliable

This car drives well and has good design but has been very unreliable. And Hyundai has not done enough to deal with the problem. They have had a shortage of critical repair parts for several years now.
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KZ
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Kevin Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Great Vehicle

Lots of good features but missing some key elements.
Recommended
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DP
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David P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

smooth, quiet and FAST

requires minimal to no maintenance
Recommended
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SK
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Stephen K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2025
Verified Review

MY REVIIEW

It would be nice to have a rear window wiper. Since I am now able to use Tesla Superchargers, how about telling us how to upload their charging station location maps? How do I upload the Tesla App and put it along side the others that you already loaded?
Recommended
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RJ
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Robert J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

I love the car…

I just hope it keeps getting better.I hope they make an N line for the Ioniq 5 in America. I love their ideas and concepts.
Recommended
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ME
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Marlene E.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2025
Verified Review

Mostly good

A few glitches
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JA
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John A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2025
Verified Review

Wonderful car, except for one major flaw, ICCU

Wonderful
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DR
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Dan R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/01/2025
Verified Review

Depreciates in value so quickly

Comfortable vehicle, nice riding experience, but it depreciating value very fast that just doesn’t make sense to buy when you compare cost versus what you get.
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Hyundai Motor America responded on 09/02/2025 06:43 AM

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
LA
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Linda A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2025
Verified Review

Linda's

Mostly happy, however I never did receive the Tesla connector. I tried to contact Hyundai for information and they were not helpful.
Recommended
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JK
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Judith K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Great Electric Option!

I have been very happy with the IONIQ 5. No mechanical issues, very reliable, comfortable, stylish.
Recommended
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AK
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Alison K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Fun car to drive

Love the car and appreciate the roominess, comfort and reliability of the vehicle.
Recommended
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