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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1622 Reviews)
43%
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  • Exterior
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  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1622 Reviews)
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Reviews

AA
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Adel A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2025
Verified Review

Excellent vehicle with a few silly oversights.

Styling, ergonomics, comfort are all excellent. Regenerative braking is impressive. The frunk could have been bigger, some of the gaps could be more uniform, and the lack of a rear-windshield wiper is just sad.
Recommended
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MS
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Michael S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2025
Verified Review

Mike

Nice Car Comfortable Easy to Drive
Recommended
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CP
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Crystal P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

2023 Ionic 5

Car Review
Recommended
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PS
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Peter S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Car

Only downside is range.
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KM
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Karen M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Great vehicle but missing small things

I love driving out ionic 5. Couple of things have been problematic for us because we drive on gravel roads. 1) there is no rear wiper. The amount of sheer dust that comes from our country roads means we have to manually clear the dust off the rear window every time we drive it. 2) it is not an airtight vehicle. The dust gets lodged in the inner parts of all doors, including the trunk and hood. Even though we wash it regularly, the inner parts of every door gets a buildup of dust. In the wintertime we noticed an accumulation of mud INSIDE the doors…it all goes back to not being all that air tight or having a design that does not prevent dust from getting inside the vehicle.
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KS
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Kenneth S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Happy but wondering why….

Am overall very happy with the car. Handles well, very comfortable. Controls are intuitive. No issues charging. I wish it had a rear wiper, the Apple car play didn’t require a plugged-in cable, that the bluelink subscriptions would be included for my model as it is for 2024 onward ($300/year!), and access to basic climate controls (like turning it off!) wasn’t on a sub-menu.
Recommended
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JL
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Jan L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Excellent Car

A stylish, well-manufactured, safe, and fun vehicle. Fast-charging, practical - we have literally no complaints.
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JH
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Joe H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Ioniq 5

Overall very good, wish it had more range
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WH
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William H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Bill

Great electric vehicle
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JK
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James K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Great experience, would consider another

Great vehicle and nice not having to go to the gas station in 2 years. Would like to see a few updates in future models, primarily over the air updates.
Recommended
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LK
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Lalith K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Value for money

Reliable, fast, trendy and good looking car
Recommended
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CM
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Caroline M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2025
Verified Review

Nice responsiveness. Good features. Poor design.

The responsiveness and pickup of the car is great. It keeps a charge for awhile. The interior is spacious, but I wouldn't call it an SUV. The features are easy to use and provide a lot of convenience. The downsides are the battery, which has died on us and we had to replace already. No one told us about popping the door handle out once it died, so my husband chipped the paint trying to pry it open. Also, the trunk consistently rattles, despite adjusting it several times.
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Hyundai Motor America responded on 08/25/2025 10:29 AM

Hello Caroline, Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 
DB
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Dwight B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2025
Verified Review

Like the big screens but a challenge to navigate.

using all of the features is somewhat challenging for 60+ people and especially while driving. Do like being able to use navigation by vocal commands.
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EG
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Elizabeth G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/23/2025
Verified Review

Inconsistent startIng

Has great features but I’ve had problems with the car starting. Several trips to the dealership and several 12v batteries later and I’m still not confident that the car will start on demand consistently.
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Hyundai Motor America responded on 08/25/2025 06:59 AM

Hello Elizabeth, we are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5. A case manager assigned to your case will be able to assist you further regarding this concern. Thank you for your feedback. ^cc
WL
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Warren L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/22/2025
Verified Review

Not recommended for friends and families.

25 months since I had the car…. 2 recalls … 2 times 12v battery dead… one time took 10 days to fix with no loaner car offered. The dealership “repair / part department had the worst customer service skills people work there, I am nervous just to think about needing to go in for a recall or service. San Bruno Hyundai dealership .
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Hyundai Motor America responded on 08/25/2025 06:40 AM

Hey Warren, Thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc. 
JD
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Janine D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2025
Verified Review

Love the car; do not love Hyundai service and culture

car drives great. But has a few annoying flaws. 1. it needs a rear window wiper/washer; 2. the turn radius is sub-par making it hard to park; 3. could come in better/more colors
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Hyundai Motor America responded on 08/22/2025 09:09 AM

Hello Janine,

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc
SG
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Susan G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2025
Verified Review

A fast EV

It is disappointing that there is no rear windshield wiper
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CS
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Christopher S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

Game Changer

The IONIQ 5 is the best vehicle I have ever owned. Not only is it a joy to drive, but I feel safer commuting in heavy traffic. I would recommend this car to anyone who has the ability to install a charger at home and wants to have fun driving. This EV is definitely zippy, you really get an enjoyable driving experience and it will also warn you of all the traffic dangers around you. I put over 25,000 miles a year on this car including driving in heavy traffic, heavy snow and -20F temps.
Recommended
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BM
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Brian M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2025
Verified Review

2023 Ionic 5

Love how it drives, although have had to balance the tires more often than recommended. There was a rattle on the back hatchback that was fixed and came back twice. The buttons and knobs on the dash could be more driver friendly. Difficult to adjust while driving so it forces you to use voice commands. EV prices have come down significantly since I bought it in 2023 so I’m underwater. Lots of safety features. Came with two years of free charging and a year of SiriusXM
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RL
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Robert L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/21/2025
Verified Review

Have to charge battery n it's hard to find chargers

It's okRobert, At Hyundai, we’re committed to building the best products and invite you to provide feedback on your 2023 Hyundai Ioniq 5
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Hyundai Motor America responded on 08/21/2025 01:59 PM

Hello Robert, Thank you for sharing your feedback on your  2023 Ioniq. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
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