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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)
43%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)
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Reviews

ES
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Elyse S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/15/2025
Verified Review

Disappointed with Hyundai

Please refer to notes under "Cons."
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Hyundai Motor America responded on 07/15/2025 12:35 PM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Elyse. A representative will be in touch with you to discuss your concerns further. ^cc
SY
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Steven Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

Love fast charging, stylish car

Good looking, fast charging car, missing some key features
Recommended
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MA
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Michelle A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

No back wiper

the only bad thing I have tho say about my car is no back wiper. Otherwise I LOVE it. The speed is fabulous, the heat/air is great, it does use battery….but pretty much everything does. I seem to get good mileage driving local, 4.7, quite often. I thought you were going to send me a charging unit for home. Still haven’t received. I don’t know if I want to give it up or get a new one.
Recommended
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PA
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Patricia A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

Good but not perfect

I had high hopes for my Ioniq 5. For the most part, it’s been okay, but there have been numerous recalls requiring me to bring my car in for service. I would not recommend this car if you live in a rural community without a dealership nearby.
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SP
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Sean P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

I love it

We got our IONIQ 5 Limited with a Lemon title for less than half what a new one would have cost, well worth that price, given that the issue it was returned for had been addressed by that point. I love it, it has all the features on my must have list and a fair number from my nice to have list as well...
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RH
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Richard H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

a really fun car to drive

I am proud to drive an EV due to environmental concerns, and this is a " from the ground up" new design that has incorporated many safety and performance engineering aspects. The over 300 mile range with a full charge is impressive, and the acceleration when needed is great. It is very roomy inside since all the old vehicle drive train is not needed in an EV.
Recommended
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BC
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Bill C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Hyundai Iconic 2023

Great design, dealership has outstanding customer service, delighted with the offer of a adapter
Recommended
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SJ
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Stuart J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Great Vehicle

The IONIQ 5 is a great car. Fun to drive, great for the environment, and nice for the wallet. Very happy with the vehicle (as I was contemplating a Tesla - POS)
Recommended
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JW
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Jingping W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Good quality. Concerned with 12V Battery

The 12V battery keeps making strange sounds. Given it’s draining history, I am concerned with its longevity
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DM
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David M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Fun to drive, looks great

This car looks great and is fun to drive
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JL
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Jimmy L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/14/2025
Verified Review

Has some good qualities but could use improvement.

Pros: - good efficiency - accurate mlieage estimation unlike tesla - smooth, comfortable ride Cons: - infotainment system isn't great - app is terrible - both charging and GPS isn't as good as other EV's.
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Hyundai Motor America responded on 07/14/2025 02:47 PM

Jimmy, Thank you for sharing your feedback on your  Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
BR
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Brian R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Dependable and fun to drive. Fast charging ability is amazing.

No major problems. Amazing performance in our 110F weather. Some minor trim problems
Recommended
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SW
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Stephen W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

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Recommended
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MH
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Mary H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

High performing comfortable sedan

Excellent handling, extremely comfortable interior, lots of fun bells and whistles.
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DS
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Daniel S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Unrivaled driving experience

Took some getting used to going from gas to electric but I could not imagine going back
Recommended
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SF
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Sidney F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Hyundai

Great except for 12 volt battery problem that took too long to resolve. Also, air conditioner did not work a month after purchase and it took the entire summer before it could be fixed.
Recommended
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JQ
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James Q.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
Verified Review

Excellent experience with our first EV

We bought our Ioniq5 when we were pressed to make a decision so it was a leap of faith to buy an EV. At the time I was driving 900 miles a week and it seems like a practical move. We get about 250 per charge. Closer to 300 in summer and closer to 200 in cold winter days. The performance is great as you would expect. This car is very roomy for it's size. I am 6'4 and have plenty of leg and head room. 65K miles in 2.5 years. I have bought tires and rotated them. That is it. No other repairs, no oil changes fluid flushes. We have a level 2 charger in our garage which makes it very easy. Public charging is better than it used to be but not always convenient. Public charging doesn't even come up except for road trips. It can add 20 minutes every 3-4 hours to a regular stop for gas and requires more forethought. The pluses for us far outweigh the minuses.. All in All I think it's the best vehicle we have purchased
Recommended
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FP
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Froilan P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
Verified Review

Excellent EV

Excellent EV
Recommended
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JS
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Jeremy S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/11/2025
Verified Review

Little annoying noises, terrible customer service

The car has had minor issues like rattling and shaking at highway speeds. The customer service department at several locations is awful. They are rude, dismissive and inattentive. I am looking forward to trading it in next month and going with a different company.
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Hyundai Motor America responded on 07/14/2025 06:20 AM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. We encourage you to visit another local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
SY
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Sidney Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2025
Verified Review

Love the driving experience

Inside comfort and on the road performance is excellent. A joy to drive.
Recommended
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