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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1605 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1605 Reviews)
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Reviews

RS
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Robert S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2025
Verified Review

Great Car

Great car for our low milage (5000 miles/ year) lifestyle. Charge it over the weekend using the 120v charger and I'm good for the remainder of the week.
Recommended
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TC
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Thomas C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2025
Verified Review

Review Great Car

Pragmatic ??s - is ownership still the best way when technology changes so rapidly? - resale value is a crap shoot but lease offers on new EVs unlikely in current unstable US market - reliability only did not get a higher score because one repair took a long time and two extended free loaners. Great work by the dealer rep - we’ll be customers for any new product at that dealership!
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SC
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Sam C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2025
Verified Review

Great car

I've had my Ionic 5 for 2 years and have had no issues. I mostly drive within 20 miles of my house, but have taken it on a couple of 500+ mile round trip with it and I had no issue finding level 3 chargers to quickly charge and keep going.
Recommended
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DA
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Dana A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2025
Verified Review

Perfect for Me

Excellent build and reliability. Good dealership service.
Recommended
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EH
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Eugene H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2025
Verified Review

Nice car

Great vehicle and smooth ride. Would like a rear wiper and more range.
Recommended
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BL
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Bruce L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2025
Verified Review

Great car, but dragged down by Hyundai decisions

Great vehicle in general, but Hyundai does not treat owners well in terms of software. New features and fixes are made with later model years that are not shared with existing owners, even those who pay for Bluelink. For example, Hyundai Pay for charging; GPS routing improvements; and wireless Apple CarPlay. Other minor complaints: (a) it's tacky not to include a luggage cover in a wagon-like car - this should not be an extra; (b) the control lever for the lights rotates too easily, leading to accidentally shutting off headlights at night (I fixed this with a tight O-ring); and (c) when car turns off, or goes into R or P, it should not reset to regen level 3, but rather should keep the driver's last setting.
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DD
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Dennis D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2025
Verified Review

Review of 2023 Ioniq 5

Flawless operation. Great performance. Turns heads.
Recommended
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RH
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Robert H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2025
Verified Review

fun to drive

fun to drive, looks great, just more expensive than I would like
Recommended
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KS
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Kevin S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2025
Verified Review

LEMON!!!

The car has been at the dealership since I purchased the car over two years. They finally declared it a lemon and repurchasing the vehicle from me. Over the past two years, it was probably at the dealership for 3 month time period. They wasted my time and did not provide any financial reimbursement for my time that I spent going back and forth to dealership and dealing with a terrible loaner car as well.
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Hyundai Motor America responded on 11/17/2025 11:49 AM

Hello Kevin,

Thank you for sharing your feedback on your 2023 Ioniq 5. Your assigned Specialist has been notified of your concerns. ^cc
CJ
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Clark J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2025
Verified Review

Overall, a great car

I'd buy another one in the future.
Recommended
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CC
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Carlos C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/16/2025
Verified Review

Convenience; Confort and performance.

The Ioniq5 is an great car. We’ve had it for over two years and thoroughly enjoy the comfortable driving experience. The fast charging feature is particularly convenient, especially during long road trips. The car’s acceleration, stability, and range are also impressive. Unfortunately, we encountered some issues with the 12-volt battery, which died just shy of a year after purchasing the car. Additionally, we had problems with the HAVC unit, which rendered the car eligible for a replacement under Georgia Lemon Law. Despite these setbacks, the overall experience has been positive.
Recommended
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Hyundai Motor America responded on 11/17/2025 07:05 AM

Hello Carlos, we are really sorry to hear about your experience with HVAC and 12-volt battery on your 2023 Hyundai IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
MJ
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Maciej J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2025
Verified Review

Great car

This is my daily driver. Near perfect in every way. Has few quirks but nothing major.
Recommended
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CB
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Christopher B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/15/2025
Verified Review

Love this Make!

The Ioniq 5 is truly a unique driving experience. I never knew driving a non-sports car could be this fun. It’s hard not to smile every time I accelerate.
Recommended
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CS
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Carl S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2025
Verified Review

A great car but glad we’re leasing

This is our first EV and we were drawn to the light minimalist design. It is comfortable, quick and the most technologically advanced vehicle we’ve ever driven. Other than having to replace the 12 volt battery and a couple of software recalls, it has been trouble free over more than 2 years. Having said that it has some flaws that make us wish it was only a 2 year lease. They have already fixed the absence of a rear wiper in later models but fatal flaw is it doesn’t fit my wife. The driver seat doesn’t raise high enough for to have proper front vision for parking and she can’t get out of the seat without moving the seat back when exiting. We only have one car and those little problems eliminate the Ioniq 5 when finish the lease.
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Hyundai Motor America responded on 11/17/2025 08:42 AM

Hello Carl, thank you for your feedback regarding your 2023 Hyundai IONIQ 5, we’re truly sorry to hear about your disappointment with battery replacement and not having rear wipers.  If you have any other questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc .  
PS
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Paul S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2025
Verified Review

Awesome car with just a few quirks

Noted in the Pros and Cons
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JM
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Jason M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2025
Verified Review

Ioniq 5 Review

Fun car, but not without it's issues.
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Hyundai Motor America responded on 11/14/2025 02:07 PM

Hello Jason,

We are really sorry to hear about your experience with your 2023 Ioniq 5.  We recommend taking it to the dealership when the issue occurs next time. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
DP
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Dave P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2025
Verified Review

2023 SEL bought new, now with 23K miles

Very smooth driving experience, very quite, as expected from an EV. Personally, I’d like better body roll management, perhaps larger anti sway bars could go a long way with that. It reminds me of old american land yachts like a 1976 Cadillac that had upgraded suspension. I’m not saying that as a compliment though because this is a 2023 halo car for a major auto manufacturer. It’s a great commuter and nice shorter (For USA standards) road trip car. I take 150-ish one way trips with good fast charging available at destination. I’ll drive to the destination, drive around with remainder charge and then top off before returning. I’m unfortunately mindful of the ICCU failing at any time stranding me. My ICCU has not failed yet and maybe it never will but I’m leery of it happening at the worst time possible.
Recommended
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MK
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Martin K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2025
Verified Review

IOniq 5

great vehicle.
Recommended
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PG
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Peter G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/13/2025
Verified Review

Highs and lows

Fun drive. Great visibility from inside cabin. Great amenities and safety features. Mechanically it felt unfinished as though it were rushed off the factory assembly. The value of the car was overestimated and lease end car payout was significantly higher than car value. The finish quality of the car and the excessive overvalued car price and lease payments are why I do not consider staying with this enjoyable car or this brand.
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Hyundai Motor America responded on 11/13/2025 03:52 PM

Hello Peter,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
JK
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Jake K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2025
Verified Review

Great car

I have no complaints about my Ioniq 5. I’d like Hyundai to continue the good work their cars are really impressive.
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