2023 Hyundai IONIQ 5 Reviews - Verified Owners

Category Summary

(Avg. out of 10)

Reviews

4.3

(1613 Reviews)

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Natalya O.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

too expensive for our needs did not use as intended

Hyundai Motor America responded on 07/07/2025 08:55 AM

Thank you for sharing your feedback on your 2023 Ionic 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc

Jonathan B.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

A great automobile.

A very good-looking car outside and inside.

Recommended

Edward N.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

Vehicle - doesn't need to be serviced.

works really well in the summer, not as well in the winter.

Recommended

Frank C.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

Nice car

Glad to not be buying gas.

Recommended

Phillip B.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

great first EV

Excellent first EV I've owned Problems with the software controlling charging were frustrating but lucky I was not stranded..thanks to Blue link...but it could have been . Appreciate that H knew with new tech and software there many be problems so the full free maintenance program saved the day for me ...just inconvenience and not a stranded or extended situation of a no go vehicle

Recommended

Ellsworth S.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

Get better tires.

Great car. Lousy tires.

Robert M.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

Great car for daily shopping and visiting family

Purchased the car to reduce daily use cost while being able to handle traveling with grandkids and shopping. Drove more than 30K miles in two years. Other than tires, there have been no problems. We like the safety features, which make it a comfortable car to drive. Also, it is fun!

Recommended

Cherie M.

2023 Hyundai IONIQ 5

Verified Owner

07/04/2025

Verified Review

Could be so much more an incredible car

I gave it a 3 as I have a 2023 Ionic 5….no rear windshield wipers so when it rains can’t see out of the back. The way they have the back up camera lens for backing up, if rainy or sunny can’t see anything. As blurs from the raindrops or reflection from the sun. The side view mirrors have a shallow lip on top so when it rains can’t see out of the side view mirrors because the rain hits the side mirrors and can’t see. It’s scary to drive this car in the rain. Navigation is a nightmare. Can’t really see the routes it’s giving you and when you hit recommend…it takes you somewhere and many times not where you wanted to go. Plus the ridiculous way to update the navigation in the car, it is definitely futile. Why can’t it update near a Wi-Fi source from the car settings. The ventilation system is poorly designed so can’t really feel it unless very cold and full fan. If it’s not too hot and sunny great car to drive. I haven’t had any problem with the Matte finish. I really like the way car charges fully in 15 minutes.

Hyundai Motor America responded on 07/07/2025 07:42 AM

Cherie, Thank you for sharing your feedback on your 2023 Ionic 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc

Denise S.

2023 Hyundai IONIQ 5

Verified Owner

07/03/2025

Verified Review

2023 Ionic 5 Limited RWD review

Wait until they fix the ICCU issue to buy this car. Once that isn’t an issue, you’ll love this car like no ofter (maybe be very careful with interior materials)

Recommended

Donna T.

2023 Hyundai IONIQ 5

Verified Owner

07/03/2025

Verified Review

Great car with a few issues

I like the car but was sad to learn the digital key didn’t work with the iPhone. There was supposed to be an nfc card but after two years I still don’t have one. That not great customer service.

Archibald A.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Favorite in my fleet of Hyundai Vehicles

Bought the Ioniq 5 to help manage my 120 miles a day commute and it has become my favorite out of my 3 Hyundai models owned. It's easy on pocket and I get close the same thrilling performance as I get from my 2 Hyundai EQUUS. The HDA II is excellent. Overall it is a very reliable EV.

Recommended

Mathew M.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Great EV experience

Love driving my Ioniq 5. Spacious, comfortable, charging made simple.

Recommended

Marina O.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Very good car. Fun to drive. A few flaws.

Fun to drive but has a few flaws. It needs a rear window wiper. The controls on the steering wheel are difficult to read and are reversed from the better laid out controls on the new Tucson

Dirk B.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Great car with potential but needs improvements

This car is my daily commuter (~76mi roundtrip, I have already 44500mi on it in about 2y and 8 month). I have used it once for a road trip to get "range anxiety" out of my system. While I generally like the styling, ride and handling, and got used to most features (even though some do have bugs), the main issue and reason for the lower rating is Hyundai's lackluster response and handling of the ICCU issue (luckily, it has not happened to me but I'm constantly "on the edge" that it could happen any day now), and the handling of the charge port over heating issue during L2 charging (deregulation of the charging current and slowly ramping back up if it stays below a certain temperature - a difficult task here in super-hot Arizona summers) . While the latest software patch is workable, it is still a hassle, and it is not what was advertised by Hyundai and one of the outstanding reasons people bought it for. On top of that, it doesn't help much if dealership advisors are not properly trained on EVs and handling them like ICE cars or they are "in the dark" when it comes to issues, symptoms, or parts availability to fix those issue. One other gripe is BlueLink: '22 and '23 model years have to buy packets once the trial period ends whereas '24 and up years get the BlueLink+ for life feature. Why not give that to '22 and '23 years as well, since we were early adaptors and helped debug BlueLink issues?

Hyundai Motor America responded on 07/03/2025 07:54 AM

Dirk, We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you for sharing your impressions of your IONIC 5 ^cc

Dennis C.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Went from great to just OK

Persistent rattle noise in back end. Service Dept doesn't care. EV range at purchase = 310, now down to max of about 260. How does that happen?? NACS charging adapter has not shown up yet, it's the beginning fo July !!!!!!!!!

Hyundai Motor America responded on 07/03/2025 08:11 AM

Dennis, Feedback of Hyundai customers is important to us. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiusa.com. Thank you ^cc.

Michael P.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

2023 Ioniq 5 SEL Review

Outside of the problem with the ICCU panel that sidelined my car for 10 weeks, it’s been the best car I’ve ever owned. It was my first Hyundai and I will be staying in the Hyundai family with my next purchase.

Recommended

Bridget W.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Review title

Love the drive so much. Controls are fussy and not intuitive.

Recommended

Tony S.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Practical and fun car to drive. My first EV.

Very pleased with the car. Purchased it when it had 300 miles and was listed for $54k, but dealer took my offer of $35k because he was making way for the 2025 models.

Recommended

Thomas K.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Great car !

Great car !!

Recommended

Derick M.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Fun daily driver

Though I had a rough start with this vehicle due to early-adopter recalls and headaches, I can confidently say I would probably buy this again. The biggest headaches I've ran into have to do with national adoption of EV charging stations and finding them in a pinch but as I don't do much in the way of long-range road trips the vehicle is perfect for me.

Recommended