2023 Hyundai IONIQ 5 Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.3

(1618 Reviews)

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Dirk B.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Great car with potential but needs improvements

This car is my daily commuter (~76mi roundtrip, I have already 44500mi on it in about 2y and 8 month). I have used it once for a road trip to get "range anxiety" out of my system. While I generally like the styling, ride and handling, and got used to most features (even though some do have bugs), the main issue and reason for the lower rating is Hyundai's lackluster response and handling of the ICCU issue (luckily, it has not happened to me but I'm constantly "on the edge" that it could happen any day now), and the handling of the charge port over heating issue during L2 charging (deregulation of the charging current and slowly ramping back up if it stays below a certain temperature - a difficult task here in super-hot Arizona summers) . While the latest software patch is workable, it is still a hassle, and it is not what was advertised by Hyundai and one of the outstanding reasons people bought it for. On top of that, it doesn't help much if dealership advisors are not properly trained on EVs and handling them like ICE cars or they are "in the dark" when it comes to issues, symptoms, or parts availability to fix those issue. One other gripe is BlueLink: '22 and '23 model years have to buy packets once the trial period ends whereas '24 and up years get the BlueLink+ for life feature. Why not give that to '22 and '23 years as well, since we were early adaptors and helped debug BlueLink issues?

Hyundai Motor America responded on 07/03/2025 07:54 AM

Dirk, We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you for sharing your impressions of your IONIC 5 ^cc

Dennis C.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Went from great to just OK

Persistent rattle noise in back end. Service Dept doesn't care. EV range at purchase = 310, now down to max of about 260. How does that happen?? NACS charging adapter has not shown up yet, it's the beginning fo July !!!!!!!!!

Hyundai Motor America responded on 07/03/2025 08:11 AM

Dennis, Feedback of Hyundai customers is important to us. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiusa.com. Thank you ^cc.

Michael P.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

2023 Ioniq 5 SEL Review

Outside of the problem with the ICCU panel that sidelined my car for 10 weeks, it’s been the best car I’ve ever owned. It was my first Hyundai and I will be staying in the Hyundai family with my next purchase.

Recommended

Bridget W.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2025

Verified Review

Review title

Love the drive so much. Controls are fussy and not intuitive.

Recommended

Tony S.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Practical and fun car to drive. My first EV.

Very pleased with the car. Purchased it when it had 300 miles and was listed for $54k, but dealer took my offer of $35k because he was making way for the 2025 models.

Recommended

Thomas K.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Great car !

Great car !!

Recommended

Derick M.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Fun daily driver

Though I had a rough start with this vehicle due to early-adopter recalls and headaches, I can confidently say I would probably buy this again. The biggest headaches I've ran into have to do with national adoption of EV charging stations and finding them in a pinch but as I don't do much in the way of long-range road trips the vehicle is perfect for me.

Recommended

Heather H.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Excellent

Enjoyable car to drive

Recommended

David H.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

HI5EV

Great car needs some details resolved

Recommended

Victor V.

2023 Hyundai IONIQ 5

Verified Owner

07/01/2025

Verified Review

Great ride

No smell of exhaust in my garage or gas

Recommended

Chad S.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Amazing vehicle, but plagued by major failures & awful dealer network.

The Ioniq 5 is the best-looking, best-driving vehicle I've ever owned. But my passion and excitement has soured by the non-stop major failures it has suffered - including the dreaded ICCU failure and 12v battery issues that have resulted in it being in the shop for several weeks. And these repairs have exposed me to the ignorant and apathetic dealerships that don't know anything about the car and don't care about how inconvenienced you are. Hyundai made major steps by creating one of the best-reviewed EVs on the market, but needs to step up and fix these major failures and guarantee complimentary repairs for the life of each vehicle or consumer confidence will continue to crater.

Hyundai Motor America responded on 07/01/2025 06:35 AM

Chad, Thank you for your feedback. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiengineinfo.com. Thank you ^cc.

Victor S.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Two years in, I still love it!

Great car! I love camping in it (utility mode). Wish it had driver seat settings memory and a rear wiper. Also wish there was a way to repair flats without having to replace the tire.

Recommended

Daniel D.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Driving experience is great, but the car materials are cheap.

Love the car and the EV experience, but the car has some design and comfort issues that limit its full appeal. Materials are on the low-end side; too much plastic, and no rear window wiper. The service on the car (Danbury Hyundai) has been dismal and is a reason to look for a different product.

Terry Y.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

where is my NACS adapter?

Hyundai Motor America responded on 07/01/2025 08:19 AM

Terry, Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc

Larry E.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Terrible Resale Value

Car lost over 50% in 2 years of ownership.

Hyundai Motor America responded on 06/30/2025 01:57 PM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Larry. We have forwarded your information to the appropriate department. ^cc

Courtland T.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Very fun but there have been issues.

I love Hyundai, I think they are on the right track for electrical vehicles. I’ll probably get another one but there have been issues - I will be test driving other vehicles.

Hahn Q.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Hyundai 2023 IONIQ 5

The vehicle's looking OK and above average performance. The vehicle should have more camera at front and preset garage opener remote and also the cruise control system needs to have at least 3 levels of distance of the car that's running before us. I'm scare when the sale person gave me the test drive with cruise control on because it's too close to the front car.

Edward M.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Very happy with the vehicle.

I like everything about the vehicle except it really needs a rear window wiper.

Recommended

Jon T.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

Excellent EV choice after losing our ICE vehicles

We lost our pasenger vehicles - a 2007 Chyrsyler Pacifica and my beloved 1996 Acura Integra GSR to a house fire on March 29, 2023. The insurance payment did not come close to their replacement cost so we decided to combine them for purchase of a new vehicle when our rental allowance ran out in May. We couldn't be more pleased with our Ioniq 5. It is extremely comfortable and the many fine engineering touches makes driving a genuine pleasure. The pickup and pep remind me of the joys I had driving my classic Integra. We enjoyed 2 years of free charging at Electrify America that got us started with battery electric vehicle life - we arranged for a level 2 charger at our temporary lodging which is now in the garage of our new home. Our only "issue" has been a 12V battery we had to replace around 25K miles and it was replaced under warranty. On a recent road trip I discovered the fully variety of (pay) CCS charging options and I am expecting a free adapter from Hyundai to enable use of NACS (Tesla) chargers. Home charging gives the vast majority of our miles, is SO convenient and very economical. What was a unexpected push and leap into the unknown - couldn't have landed better.

Recommended

Jacqueline F.

2023 Hyundai IONIQ 5

Verified Owner

06/30/2025

Verified Review

The best car I've owned to date

I absolutely love this car. It's medium sized yet incredibly spacious. My husband is 6'3 and fits in the car with plenty of room to spare. The back seats recline a bit for comfort which is great. The get-up-and-go is amazing, especially when merging onto a highway. The touchscreen functionality and digital features are top notch. I live never knowing what gas costs. The only minor drawback is that my teenager wishes there were more air vents in the backseat.

Recommended