2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)

JC
gravatar
Jaybie C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
Verified Review

2023 IONIQ 5 SEL RWD Matte Gold

I love how the car looks and drives. Exterior and interior look great to me, although I guess this is subjective. Some of the features which need improvement were apparently addressed in next model (wireless Apple CarPlay, free bluelink, rear wiper, no low conductivity coolant replacement). I got a great deal on a certified preowned. The only issue I have had was with 12 volt battery, which appears to be a common issue on many EVs. I had to have AAA come and jump the car.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

JU
gravatar
Jerome U.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/23/2025
Verified Review

Vehicle was good until 8500 miles.

After just two years of ownership and approximately 8,500 miles driven, my vehicle has experienced several concerning issues that I believe are unbecoming of the Hyundai brand. Most notably, the foam inside the tires has failed, and now I am experiencing a significant issue with the vehicle’s cooling system. Over the past two months, I have already lost several workdays due to these repairs, and I’ve been informed that the upcoming cooling system service could take up to a month to complete.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 06/23/2025 11:21 AM

We’re so sorry to hear about your experience with your 2023 Hyundai IONIQ 5, Jerome. A representative will be in touch with you to discuss your concerns further. ^cc


DB
gravatar
Douglas B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2025
Verified Review

Biggest complaint with EV driving is chargers that don't work.

See below. Recently had ICCU failure so needed replacement.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

TD
gravatar
Ted D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
Verified Review

The best vehicle I have ever owned and I owned numerous vehicles.

Best driving vehicle. Fun to drive and instant acceleration
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

RS
gravatar
Rockwell S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2025
Verified Review

I bought it for the EV tech specs and battery architecture.

Good: Great cabin, Good driving characteristics. Relatively low road noise. Great EV platform in general, battery tech, and HVAC heat pump. Not so good: Too many recalls. Lots of on-line paranoia about ICCU failures. Spare tire canister blew up. No back windshield wiper. User interface is too complicated. 100s of pages of owner manual is a bad sign. Self parking features seem impossible to operate. Lousy subject index in user manual. Door panels dent too easily. Dealer salespeople are poorly trained on EVs, don’t know about specs or battery technology or physics.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

BG
gravatar
Brian G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
Verified Review

Best dedicated EV platform

800v architecture is fantastic, but not enough fast charge stations are utilizing it.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

DD
gravatar
Dennis D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
Verified Review

Love my EV

Great ownership experience. Hardly spend any time in the service waiting area.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

KS
gravatar
Karen S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
Verified Review

Great acceleration, fun to drive, concerns about reliability.

Great acceleration, good safety features, love the manual (ie non-touchscreen) controls, comfortable to drive/ride in. It would be nice to have access to more super-fast charging stations for less stressful road trips. (I still haven't gotten my NACS adapter). The car only has 16,000 miles on it but I have already had 2 major issues. The day before I was planning to leave on a trip from Connecticut to Virginia, when we were moving the car from the driveway into the garage, it wouldn't start. We got a message on the screen that the 12V battery was low and we should pull over as soon as it was safe to do so. My husband tested the battery charge and it read only 5.3 volts. He replaced the battery with an AGM battery and we took it to the dealership to be checked out. They did a battery management software update, which led me to think there was a known problem with the battery management software. My husband got a sensor so we can monitor the battery charge level remotely. I shudder to think what would have happened if the 12V battery had failed a day later and left me stranded on the interstate in West Virginia!!! I finally set out on my trip after a 2 week delay and discovered that the air conditioning did not work. (I hadn't had to use it since last fall). When I got to Lynchburg, VA I tried to get an appointment at the Hyundai dealership to get it checked out. They had no open slots for the next 4 weeks so I had an uncomfortably warm drive back to CT. My local dealership checked the A/C and found a small leak right by the compressor. They added sealant to the coolant and it seems to be working fine, but if it fails again I will need a new compressor. As much as I enjoy driving this car, the problems I have already had in only 16,000 miles make me nervous about taking it on road trips.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

BL
gravatar
Bruce L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
Verified Review

Good car. Fun to drive. EXTREMELY ECONOMICAL!

Three horrible features. Needs a rear wiper (available in 2025), braking default should be zero not three. Keeps many people from driving it, no usable users manual. Balanced off against a car that is absolutely maintenance free.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

NR
gravatar
Nahid R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2025
Verified Review

The car looks and drives well

Hyundai ioniq 5 drives smoothly, very quiet and comfortable. Almost gives 290 miles in warm weather for each charge. Fast charging capability. The informational center display is nice and extensive options available. My only major issue is specific to recalls especially the recent one 272. This has been taken care of by the dealer and Hyundai company but it has shaken me and I hope there are not many serious recalls or issues going forward. We do hope for more charging stations and adaptation to use Tesla chargers universally to give more autonomy in the range of driving. I also hope the charging price not monitored by Hyundai are made less expensive to make the best of these vehicles.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

RL
gravatar
Robert L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2025
Verified Review

Car is a hit; Website and charging is a nightmare.

I really like the car. I've had two recalls. The first was not a problem but the second was major. All kinds of alarms issued on the road. The charging unit was bad. Took around 10 days to get it fixed. Fortunately the dealer gave me a courtesy car. The MyHyundai Dashboard is totally useless. It was better until they "updated" it. Now the information is not only poor but INCORRECT. I've checked by looking on the car. The number of driven miles keeps flipping by and forth between miles and Km. I doubt Tesla has this kind of problems. Also the charging experience is poor. For instance, I should be able to decide on charging amperage when I plug it in. Those flashing lights by the charging cable are totally useless. Give me the % charge and how long till it reaches the set maximum (which I usually set at 80%). And it has been this way for months.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

RP
gravatar
Robert P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
Verified Review

My first EV

The professional reviews were right on about the Ioniq. Glad I bought it.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

AB
gravatar
Alan B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2025
Verified Review

Perfect in many ways.

The problems are man-made. The seat best buckle chime is always on, even at very low speeds. The school zone chime makes noise, even when the school zone is inactive (it’s the weekend!). The turning radius is a joke btw, but I guess that’s a whole different issue. Best looking car none the less.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

CC
gravatar
Charles C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
Verified Review

Best car I have owned

The Ioniq 5 is a roomy, well-designed, comfortable and tuned beautifully!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

BW
gravatar
Brian W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
Verified Review

Smart, stylish electric vehicle that doesn't compromise range

The Ioniq 5 is by first electric vehicle and it was the right choice. It's performance, comfort and style set it apart from other brands. Love the pixel theme, seats, and spacious room.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

BB
gravatar
Barbara B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
Verified Review

Excellent car with a few design flaws

This car is so great, but why is there no rear windshield wiper? And why cant you open the charging port from inside the car? And why isnt the passenger seat adjustable electronically?
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

AR
gravatar
Aaron R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
Verified Review

Room is most important. The eyes front view screen.

The flat open front floor. The great driving range. The advanced technology. Safety.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

PL
gravatar
Philip L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2025
Verified Review

Great, other than ICCU failure

I have generally been really happy with my IONIQ 5, until I had an ICCU failure a couple months ago. The replacement took several weeks, and more concerningly, I started reading online about how pervasive the problem is, including other owners reporting repeated failures. I was lucky that mine failed during charging; I am nervous that it could fail again on the freeway. A relatively minor issue is that I find the proximity sensors occasionally very sensitive/noisy. I mostly just use CarPlay for the infotainment. That can also be a bit flaky at times.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

WR
gravatar
Wesley R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
Verified Review

Comfortable fun and very safe vehicle

Very happy with the vehicle overall I highly recommend the Hyundai icon 5 it's quick on the takeoff easy to change lanes with the side view cameras overall a very comfortable safe vehicle to drive
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

TD
gravatar
Thomas D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
Verified Review

Nice car.

I really enjoy this car. The app could be better, and sometimes scheduled charging does not work. It would be nice if Hyundai would send me the NACS adapter that has been advertised for over a year. Despite that, it is my favorite car I have ever owned.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

Displaying 20 Reviews

Businesses Near You


  • Hyundai Dealer
  • Used Car Dealer
  • Auto Maintenance
Towne Hyundai Orchard Park
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5163 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 ReScores)

  • Hyundai Dealer
  • Genesis Dealer
  • Auto Maintenance
Lee Johnson Hyundai of Everett
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(201 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Duncan Hyundai
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1629 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Tim Moran Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4415 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(112 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Lee Johnson Hyundai of Everett
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4493 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(172 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
High Desert Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1688 Reviews)
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(44 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Jim Click Hyundai of Green Valley
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1442 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Hamilton Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(252 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Don Wood Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(683 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Jim Click Hyundai Auto Mall
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3658 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 ReScores)